Moving Home
When you move home, there's just so much to do. That's why we've set up a moving home section for both existing and new customers. Here you can change your billing details, connect a new home phone, broadband, or FOXTEL from Telstra. What's more, you can do it right now. No hassles. No delays. And for those who need technical help there's Telstra Plus. Make yours a Connected Home today.
Existing Telstra Customers
The info you'll need
- Phone number
- Email address
- New address
- Moving dates
The service we offer
- Bundles
Bundle your home phone, internet, T-Box or FOXTEL from Telstra services and enjoy great value.
- BigPond BroadbandWhen you connect to BigPond Home Broadband, you connect to Australia's largest and fastest broadband network.
- T-Hub 2Part home phone, part tablet, T-Hub 2 keeps your family entertained and organised with internet access, one-touch calling and access to thousands of Android™ apps.
- T-BoxWith T-Box you can record free-to-air TV channels and watch them whenever. Bundle T-Box with BigPond® Broadband and get unmetered access to BigPond Movies, TV Shows and Apps.
- FOXTELFOXTEL from Telstra gives you complete access to the full suite of FOXTEL channels – sport, movies, general entertainment, documentaries, children's programming and others.
- FOXTEL on T-BoxWith FOXTEL on T-Box you can access 30 great FOXTEL channels on your T-Box via the internet. Packages include sport, movies, general entertainment and channels for kids.
- Telstra PlusNeed help reconnecting your services? Our friendly Telstra Plus technicians can advise you over-the-phone, or visit your home.
Start your move
Once you've completed and submitted the form, a dedicated Telstra specialist will be assigned to your move. They will then call you to:
- Confirm dates and times
- Discuss installation options and charges
What could be easier than that?
If your move is within 7 business days please contact us on 1800 283 407
New Telstra Customers
The info you'll need
- 100 points of ID
- Phone number
- Email address
- New address
- Moving dates
Add or upgrade your services
- Bundles
Bundle your home phone, internet, T-Box or FOXTEL from Telstra services and enjoy great value.
- BigPond BroadbandWhen you connect to BigPond Home Broadband, you connect to Australia's largest and fastest broadband network.
- T-Hub 2Part home phone, part tablet, T-Hub 2 keeps your family entertained and organised with internet access, one-touch calling and access to thousands of Android™ apps.
- T-BoxWith T-Box you can record free-to-air TV channels and watch them whenever. Bundle T-Box with BigPond® Broadband and get unmetered access to BigPond Movies, TV Shows and Apps.
- FOXTELFOXTEL from Telstra gives you complete access to the full suite of FOXTEL channels – sport, movies, general entertainment, documentaries, children's programming and others.
- FOXTEL on T-BoxWith FOXTEL on T-Box you can access 30 great FOXTEL channels on your T-Box via the internet. Packages include sport, movies, general entertainment and channels for kids.
- Telstra PlusNeed help reconnecting your services? Our friendly Telstra Plus technicians can advise you over-the-phone, or visit your home.
Call to complete your move
Once you've completed and submitted the form, a dedicated Telstra specialist will be assigned to your move. They will then call you to:
- Set up your new account
- Confirm which Telstra services you want
- Discuss installation options and charges
- Confirm moving dates and times
If your move is within 7 business days please contact us on 1800 283 407
Existing Telstra Customers
New Telstra Customers
