How do I get a tax invoice for my Pre-Paid recharge?

Search suggestions will appear below the field as you type
    No results found
    Important:

    If you’re on a Telstra Pre-Paid Mobile or Pre-Paid Casual plan, you’ll need to contact us for your tax invoice.

    Contact us

    For all other plans:

    Good to know: Your tax invoice won’t be available until after the expiry date of your recharge because of the way GST is applied. So, your invoice could take up to 12 months after you’ve recharged your service, depending on your recharge amount.

    You can download a receipt before your recharge has expired, and you can use it in place of a tax invoice if you follow Australian Taxation Office guidelines.

    If you are registered for GST, find out more about GST for your Pre-Paid service.

    Rather get in touch? Let's get you connected

    Sign in to the My Telstra app

    View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more

    Chat with us

    If you don't use My Telstra, you can still chat with us online.

    In store

    Find your nearest Telstra store or Wi-Fi hotspot.