As new Pre-Paid plans become available or as your needs change, you should check your plan to make sure it still suits you.
Ways you can view or change your Pre-Paid plan
In the My Telstra app
- Sign in to My Telstra app
- Tap on the Services tab then select the Pre-Paid service you’d like to view or change
- Scroll down to Your plan to view your plan details
- Select Change plan to make the switch
In My Telstra in a browser
- Sign in to My Telstra using your Telstra ID
- On the homepage, find the Pre-Paid service in the Account overview section, and select the Manage Pre-Paid link
- Scroll down to Your Plan and select Change plan. A list of available plans will be shown
- Under Change plan, a list of available plans will be shown
- Click on them to learn more about each Pre-Paid plan
- If you choose to make a change, click Select on the plan you want to change to and follow the prompts
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