The way to manage your Pre-Paid service is with the My Telstra app. You can easily:

  • Check your balance 
  • Recharge
  • View usage and recharge history
  • Change your Pre-Paid offer
  • Download a tax invoice
  • Set up auto-recharge

You can also manage your account with My Telstra, or by dialing #100#. To recharge your service, you can also visit

If you are trying to reach, you have been redirected to this page. is no longer available, however you can easily manage your Pre-Paid service with the options below. 


Check out our range of self-service tools to see which one suits you.
  My Telstra app My Telstra in a browser
Dial #100#
Check your balance Yes Yes     Yes
Recharge Yes Yes Yes Yes Yes
Activate       Yes  
View your usage and recharge history Yes Yes      
Change your Pre-Paid plan Yes Yes      
Download a tax invoice   Yes      
Set up auto-recharge Yes Yes Yes    
Save payment method Yes Yes Yes Yes  
Buy Extras Yes Yes Yes   Yes
Manage multiple services Yes Yes      

Frequently asked questions

Rather get in touch? Let's get you connected

My Telstra app

Multilingual Support

Contact us