The best and most convenient way to manage your Pre-Paid service is with the My Telstra app. You can easily:

  • Check your balance
  • Recharge
  • View usage and recharge history
  • Change your Pre-Paid offer
  • Download a tax invoice
  • Set up auto-recharge

You can also manage your account with My Accountm.telstra.com or dialling #100#. To recharge your service, you can also visit telstra.com.au/recharge

Check out our range of self-service tools to see which one suits you.

  My Telstra app Telstra 24x7 app My Account m.telstra.com telstra.com/recharge Dial #100#
Check your balance Yes Yes Yes Yes   Yes
Recharge Yes Yes Yes Yes Yes Yes
View your usage and recharge history Yes Yes Yes Yes   Yes
Change your Pre-Paid offer Yes Yes Yes Yes   Yes
Download a tax invoice Yes   Yes      
Set up auto-recharge Yes   Yes Yes    

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