Pre-Paid
What's the best way to manage my Pre-Paid service?
The best and most convenient way to manage your Pre-Paid service is with the My Telstra app. You can easily:
- Check your balance
- Recharge
- View usage and recharge history
- Change your Pre-Paid offer
- Download a tax invoice
- Set up auto-recharge
You can also manage your account with My Account, or dialling #100#. To recharge your service, you can also visit recharge.telstra.com.
Check out our range of self-service tools to see which one suits you.
| My Telstra app | Telstra 24x7 app | My Account | telstra.com/recharge | Dial #100# | ||
|---|---|---|---|---|---|---|
| Check your balance | Yes | Yes | Yes | Yes | ||
| Recharge | Yes | Yes | Yes | Yes | Yes | |
| View your usage and recharge history | Yes | Yes | Yes | Yes | ||
| Change your Pre-Paid offer | Yes | Yes | Yes | Yes | ||
| Download a tax invoice | Yes | Yes | ||||
| Set up auto-recharge | Yes | Yes | Yes |
Rather get in touch? Let's get you connected
CrowdSupport®
Got a question? Join our online community that's open 24x7.
Multilingual Support
Speak to us in your preferred language. We've got you covered.