What's the best way to manage my Pre-Paid service?
The way to manage your Pre-Paid service is with the My Telstra app. You can easily:
- Check your balance
- Recharge
- View usage and recharge history
- Change your Pre-Paid offer
- Download a tax invoice
- Set up auto-recharge
You can also manage your account with My Telstra, or by dialing #100#. To recharge your service, you can also visit recharge.telstra.com.au.
If you are trying to reach m.telstra.com, you have been redirected to this page. m.telstra.com is no longer available, however you can easily manage your Pre-Paid service with the options below.
| My Telstra app | My Telstra in a browser | telstra.com /recharge |
telstra.com /activate |
Dial #100# | |
|---|---|---|---|---|---|
| Check your balance | Yes | Yes | Yes | ||
| Recharge | Yes | Yes | Yes | Yes | Yes |
| Activate | Yes | ||||
| View your usage and recharge history | Yes | Yes | |||
| Change your Pre-Paid plan | Yes | Yes | |||
| Download a tax invoice | Yes | ||||
| Set up auto-recharge | Yes | Yes | Yes | ||
| Save payment method | Yes | Yes | Yes | Yes | |
| Buy Extras | Yes | Yes | Yes | Yes | |
| Manage multiple services | Yes | Yes |
Frequently asked questions
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