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In many cases, you can do it yourself by following the instructions in the Telstra Self-Installation Kit.

But if you have more complex requirements, you may need a Telstra Technician to come and help.

We recommend a Professional Installation by a Telstra Technician if:

  • You have a complex in-home or business setup with a number of devices to connect
  • You have connection quality issues
  • You need additional wall sockets installed
  • You’re a Medical Priority Assist customer
  • You only need a phone line
  • You’re not comfortable setting up your Telstra modem on your own

What does it cost to get a broadband technician out?

  • A Professional Installation by a Telstra Technician usually costs $240. Some exceptions apply.
  • There may be other charges, depending on work required.
  • Your technician will discuss the charges with you before completing the work.
  • Find out more about Professional installation charges.

 

 

 

 

 

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