- We update your modem automatically via your internet connection whenever new firmware is developed.
- To make sure you receive the latest updates, you should always leave your modem on.
Do Telstra modem firmware updates count towards my data allowance?
No - all Telstra modem firmware updates are unmetered.
Can I update the Telstra modem firmware myself?
We don’t support third-party firmware, or manufacturer firmware that we haven’t approved.
If you try to update or alter your Telstra-supplied modem’s firmware yourself, you void the warranty.