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Part month charges (also called Pro Rata charges) appear on your first bill to cover any days you used your service before your next monthly billing period starts.

Part month charges also appear when you alter your existing service in between billing periods.

This is so you only get billed at the new and old rates for days you used your service, not for that whole month.

So, if you added or changed a service on the 1st of the month, but your billing period starts on the 5th, you’ll see two charges on your bill – a part month charge from the 1st to the 4th, and the month in advance charge, starting from the 5th:

 

 

You are not being charged twice for the same thing – one charge follows on from the other.

Remember, a part month charge only appears on your bill after a service has been changed or a new service activated.

 

 

 

 

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