My Telstra
Use a credit or debit card (Visa, MasterCard or Amex) in the My Telstra app or My Telstra in a browser.
What do I need to know about my Telstra bill?
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You'll have 10 business days to pay
When you move to an Upfront Plan, you'll get a Telstra bill for your upfront services through email each month. You'll have 10 business days to pay your bill. When you pay your bill, the payment will cover you for the month ahead. Once your bill is issued, you'll be able to find it in My Telstra.
How can I pay my Telstra bill?
Please note: You can't pay for your Upfront Plan via PayPal.
You can pay your bill with:
BPAY Biller Code: 425132
Pay via BPAY using your Biller Code: 425132 and unique Bill Reference number, which you'll find on your bill.
Australia Post
Pay at Australia Post (additional fees may apply), using your new Biller Code or QR code. You can pay with cash, a debit card and via EFTPOS.
Here's what your Telstra bill will look like:
Rather get in touch? Let's get you connected
Sign in to the My Telstra app
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more
Chat with us
If you don't use My Telstra, you can still chat with us online.
Helping you when times are tough
Depending on your level of urgency, we have flexible options that can help keep you connected.