How can I access my old bills?
You can access your bills via My Telstra.
What if I’m looking for bills that are older than 12 months?
You can access bills for the previous 12 months period. After 12 months, they’re archived. If you’d like access to bills that are older than 12 months, you can contact us to request to de-archive bills. De-archiving bills will take 24 hours.
If you’ve closed all the services on your account, you’ll need to contact us to access your bills.
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