Changing our prices helps us to invest more to improve our mobile network and performance, including the reliability and security of your services and continue to have local support on hand. We’re also developing a new satellite to mobile text messaging capability that we’re testing now and will make available when it’s ready. nbn co is also increasing the price they charge us for wholesale internet which is another factor that impacts our home internet pricing.
We have Australia’s largest mobile network, reaching more of Australia than any other mobile provider.
We have 24/7 network monitoring to help protect against scams by blocking malicious calls and texts from reaching you. Secured by Telstra.
Call us or visit your local store. Plus, the My Telstra app makes it easier to manage your account with in-app messaging and in-store appointment booking.
Please note: All Mobile and Mobile Bundle Plan inclusions stay the same. What are my mobile plan inclusions?
| Mobile plan | New price |
| $65/mth Basic 50GB |
$70/mth
|
| $75/mth Essential 180GB |
$80/mth
|
| $99/mth Premium 300GB |
$99/mth (No change) |
$52/mth [terms]Min cost $127/mth, including the cost of an Essential Plan. Mobile Bundle Plan is only available with an Essential or Premium Mobile Plan.[/terms]
|
$57/mth
[terms]Min cost $137/mth, including the cost of an Essential Plan. [terms] |
Note: Plan prices may change again going forward.
Please note: Data inclusion for $58/mth Medium Data Plan (price increases to $65/mth from 1 July 2025) will increase by 25GB. All other Data and Data Bundle plan inclusions stay the same. What are my data plan inclusions?
| Data plan | Plan changes |
|---|---|
| $25/mth Small 30GB |
$30/mth |
| $58/mth Medium 75GB |
$65/mth 75GB increases to 100GB |
$10/mth [terms]Min cost $85/mth, including the cost of an Essential Plan. Data Bundle Plan is only available with an Essential or Premium Mobile Plan.[/terms] |
$15/mth
[terms]Min cost $95/mth, including the cost of an Essential Plan.[/terms] |
Note: Plan prices may change again going forward.
Your plan will be updated automatically from 1 July 2025. You don't need to do anything.
You can check or change your mobile or data plan in My Telstra.
Add up to 5 bundle plans on your Essential or Premium Upfront Mobile Plan so the whole household can share data and get connected for less.
Telstra Plus members can redeem points on devices, accessories and more at the Rewards Store. Eligibility criteria apply to join.
Trade in an eligible mobile phone, tablet or wearable for credit on your Telstra Bill. Trade-in powered by Assurant. Eligible device and Telstra service required.
Your plan and add-ons may change (including price and inclusions), or we may move you to a new plan (which may cost more). If you don't like a change, you can change your plan or cancel your plan or add-ons. When you cancel, your service will be disconnected immediately. We won't refund any money you've already paid, and you'll need to pay out any remaining devices, accessories or services in full when you cancel.
To access the 5G network, you’ll need a 5G-compatible device on an eligible plan and be in a 5G coverage area. Telstra currently offers 5G in select areas and is progressively rolling it out to other areas. In non-5G coverage areas, you’ll automatically switch to our 4G. Check coverage map.
Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. For 5G coverage information, check coverage map.
Excludes calls, SMS and MMS to premium numbers, some satellite numbers, and use overseas.
This plan comes with a data allowance to use in Australia. You won’t be charged if you go over your monthly data allowance. Instead, you can continue to access data up to speeds of 1.5Mbps. 1.5mbps isn’t suitable for HD video or high-speed applications, and means that some web pages, social media content and files may take longer to load). In addition, heavy data users (users in the top 1% of all data users) may experience slower speeds than other users during busy periods. The speeds you actually receive may vary depending on a range of factors including your device, location, number of users and download sources. Your data allowance is for personal use in a smartphone or tablet in Australia only and the FairPlay Policy applies.
Telstra Trade-In is managed by Assurant Services Australia Pty Ltd. To be eligible for Trade-In, you must be a Telstra consumer or small business customer aged 18+, with a post-paid service and have a device, tablet or smartwatch with us on an Upfront plan or with an existing 13-digit account number. Not available to customers with a ten-digit account number or Upgrade & Protect. Devices on Telstra Mobile Lease plans are ineligible. You may only trade in a device, tablet or smartwatch from Assurant’s list of eligible devices. The credit offer will vary depending on your device, tablet or smartwatch type, model and its working condition, and is subject to assessment. Credit applied by second bill, or to a nominated credit/debit card within 30 days for Upfront Mobile plans. For more details, see Telstra Trade-In.
Must be 18+ with an active service. Points are earned on payment for services or pre-paid recharge (excl. refunds, credits & late payment fees) and on paid component of Points + Pay. Points expire 3 years from earning. Marketing opt-in required (preferences can be changed). Excludes Telstra Enterprise and Corporate accounts. See the Telstra Plus program terms and conditions.
All home internet plan inclusions stay the same. There are no changes to the typical speeds (7pm - 11pm). What are my home internet plan inclusions?
| Internet plan | New price |
|---|---|
| $89/mth Basic nbn® Download 25Mbps |
$93/mth |
| $105/mth Essential nbn® Download 50Mbps |
$109/mth |
| $110/mth Premium nbn® Download 100Mbps |
$113/mth |
| $130/mth Ultimate nbn® Download 250Mbps |
$129/mth |
| $150/mth Ultrafast nbn® Download 815Mbps |
$139/mth |
Note: Plan prices may change again going forward. Speeds experienced may be lower due to factors incl. in-home set up/wiring.
| nbn® Fixed Wireless Plans | New price |
|---|---|
| $89/mth Basic nbn® Download 2-23Mbps |
$93/mth |
| $105/mth Essential nbn® Download 13-143Mbps |
$109/mth |
Note: Plan prices may change again going forward. Speeds experienced may be slower and can vary due to several factors including your nbn hardware and will change over time.
Your plan price will be updated automatically from 1 July 2025. You don’t have to do anything.
You can check, change or cancel your home internet plan in My Telstra, or you can visit our change plan page.
Telstra’s plans are flexible, so you can change or cancel your plan.
For Upfront Plans: If you cancel and you’ve had your modem for less than 24 months, return it at no cost to you, or pay a $200 non-return fee.
For other Post-Paid internet plans: If you cancel and you’ve had your modem for less than 24 months, pay out the modem ($9/mth for every month remaining in the first 24 months).
Telstra Plus members can redeem points on devices, accessories and more at the Rewards Store. Eligibility criteria apply to join.
Our low cost brand partner Belong has value-packed internet plans that may suit your budget.
We acknowledge that our Belong option may not be suitable for all customers, in particular those who rely on things like Telstra’s store network and local contact centres. Before customers make the switch, you should ensure that Belong provides the support that you need by checking their support and contact FAQs. Find out more on the Belong page.
Your fixed broadband service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your actual speeds after connection and let you know if your line is not able to achieve the maximum speed of your plan.
The ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds.
Find out more about speeds for Telstra customers on the nbn network & Opticomm access network.
Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons.
For Upfront Plans: If you cancel and you’ve had your modem for less than 24 months, return it at no cost to you, or pay a $200 non-return fee.
For other Post-Paid internet plans: If you cancel and you’ve had your modem for less than 24 months, pay out the modem ($9/mth for every month remaining in the first 24 months).
Typical busy period speeds for Ultrafast are an estimate only. We do not have sufficient data yet to calculate the typical busy period speeds. Actual speeds experienced may be lower due to various factors including in-home setup and wiring, For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 51KB) or Opticomm key facts sheet (PDF, 40KB)
Services not available to all areas or premises.
Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra, nbn co or Opticomm supplied equipment or in new developments.
Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.
If you have a back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the nbn network or the Opticomm access network and identify what alternatives are available.
If you’re in a new development without existing phone or internet infrastructure, nbn co may impose a $300 New Development Charge (NDC) to connect you to the nbn network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence. If applicable, we will bill that charge to you and we will let you know at the time of confirming your order and you will have the option to cancel. Extra charges may apply for non-standard or professional installation of Telstra or nbn co equipment and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network.
To redeem a code, choose your product or plan and add it to your cart to start the checkout process. Apply the code when you’re reviewing your cart, under the heading ‘Promo code’. You have three attempts to add. If you exceed this, the code will be invalid. Once you’ve added the code, your cart will display the discounted price.
All business internet plan inclusions stay the same. There are no changes to the typical busy period speeds (9am - 5pm). What are my business internet plan inclusions?
| Internet plan | New price |
|---|---|
| $115/mth Business Essential nbn® Download 50Mbps |
$120/mth |
| $140/mth Business Premium nbn® Download 100Mbps |
$125/mth |
Note: Plan prices may change again going forward. Speeds experienced may be lower due to factors incl. in-premises set up/wiring.
Your plan price will be updated automatically from 1 July 2025. You don’t have to do anything.
You can check, change or cancel your home internet plan in My Telstra, or you can visit our change plan page.
Telstra’s plans are flexible, so you can change or cancel your plan.
For Upfront Plans: If you cancel and you’ve had your modem for less than 24 months, return it at no cost to you, or pay a $200 non-return fee.
For other Post-Paid internet plans: If you cancel and you’ve had your modem for less than 24 months, pay out the modem ($9/mth for every month remaining in the first 24 months).
Telstra Plus members can redeem points on devices, accessories and more at the Rewards Store. Eligibility criteria apply to join.
Explore our internet plans to find a more cost-effective option.
Your fixed broadband service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your actual speeds after connection and let you know if your line is not able to achieve the maximum speed of your plan.
The ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds.
Find out more about speeds for Telstra customers on the nbn network & Opticomm access network.
Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons.
For Upfront Plans: If you cancel and you’ve had your modem for less than 24 months, return it at no cost to you, or pay a $200 non-return fee.
For other Post-Paid internet plans: If you cancel and you’ve had your modem for less than 24 months, pay out the modem ($9/mth for every month remaining in the first 24 months).
Typical busy period speeds for Ultrafast are an estimate only. We do not have sufficient data yet to calculate the typical busy period speeds. Actual speeds experienced may be lower due to various factors including in-home setup and wiring, For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 51KB) or Opticomm key facts sheet (PDF, 40KB)
Services not available to all areas or premises.
Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra, nbn co or Opticomm supplied equipment or in new developments.
Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.
If you have a back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the nbn network or the Opticomm access network and identify what alternatives are available.
If you’re in a new development without existing phone or internet infrastructure, nbn co may impose a $300 New Development Charge (NDC) to connect you to the nbn network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence. If applicable, we will bill that charge to you and we will let you know at the time of confirming your order and you will have the option to cancel. Extra charges may apply for non-standard or professional installation of Telstra or nbn co equipment and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network.
To redeem a code, choose your product or plan and add it to your cart to start the checkout process. Apply the code when you’re reviewing your cart, under the heading ‘Promo code’. You have three attempts to add. If you exceed this, the code will be invalid. Once you’ve added the code, your cart will display the discounted price.
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