Telstra price changes

Mobile Post-Paid

Telstra 5G

Telstra currently offers 5G in select areas and is progressively rolling it out to other areas. In non-5G coverage areas, you’ll automatically switch to our 4G.

Plan speeds

Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.

Data usage

This plan comes with a data allowance to use in Australia. You won’t be charged if you go over your monthly data allowance. Instead, you can continue to access data up to speeds of 1.5Mbps. 1.5Mbps isn’t suitable for HD video or high-speed applications, and means that some web pages, social media content and files may take longer to load. In addition, heavy data users (users in the top 1% of all data users) may experience slower speeds than other users during busy periods. Your data allowance is for personal use in a smartphone or tablet in Australia only and the FairPlay Policy applies.

Talk, text and data

Excludes calls, SMS and MMS to premium numbers, some satellite numbers, and use overseas.

Changes to your plan

Your mobile or data plan may change (including price and inclusions) but we'll give you 30 days' notice of any planned change. With no lock-in, you can change your plan once a month or leave. If you leave, just pay out your device, accessories or services in full.

Pre-Paid

Our network

The Telstra Mobile Network offers 4GX in all major and regional cities and in over 1,600 towns and communities around Australia. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G. Check our mobile coverage page.

Telstra 5G now reaches 85% of Australians. Compatible device required. Roll over unused data when you recharge $15-$74 before expiry. Unlimited calls and text exclude satellite and premium numbers (e.g. 19xx numbers), operator assisted calls (e.g. most 12xx numbers) and diverted calls. Our FairPlay policy (PDF, 227KB) applies.

Our speeds

Speeds vary for reasons like location, distance from base stations, terrain, user numbers, hardware/software configuration, download source and upload destination.

Download speeds are capped on our 4G and 5G network on some plans. Your capped download speed is the maximum potential download speed for data included in your recharge. Factors impacting typical speed include location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.

Trade-in

Telstra Trade-In is managed by Assurant Services Australia Pty Ltd. To be eligible for Telstra Trade-In, you must be a Telstra consumer or small business customer aged 18+, with a post-paid service and have a device, tablet or smartwatch with us on an Upfront plan or with an existing 13-digit account number. Not available to customers with a ten-digit account number or Upgrade & Protect. Devices on Telstra Mobile Lease plans are ineligible. You may only trade in a device, tablet or smartwatch from Assurant’s list of eligible devices. The credit offer will vary depending on your device, tablet or smartwatch type, model and its working condition, and is subject to assessment. Credit applied by second bill, or to a nominated credit/debit card within 30 days for Upfront Mobile plans.

Business & Enterprise Trade-In is managed by Assurant Services Australia Pty Ltd. To be eligible, you must be a Telstra Business, Enterprise, or Government customer with a valid ABN. The program is not available to Telstra Consumer customers or for devices on Telstra Upgrade & Protect or Telstra Mobile Lease plans. You can trade in smartphones, tablets, or smartwatches from Assurant’s approved list. Credit value depends on the device type, model, and condition, and is subject to assessment. For trade-ins of one to four devices, credit will be applied to your eligible Telstra account. For trade-ins of five or more devices, you can choose to have the credit applied to your eligible Telstra account or paid directly into your business bank account.