Unlocking fee may apply for use with a non-Telstra SIM card. Read more unlocking information
With coverage reaching 99.5% of the population, we’re the widest-reaching mobile network in Australia.
Our packaging is made from renewable or recycled material, and we recycled or re-used over 700,000 devices in the 2024 financial year alone.
With a cyber security team monitoring our network 24/7, we take protecting our network from suspicious activity seriously.
Make the most of Pre-Paid with Telstra Plus. Earn points on eligible recharges to redeem on movie voucher deals, devices and more.
Eligibility criteria apply to join Telstra Plus.
Our network
The Telstra Mobile Network offers 4G coverage in all major and regional cities and in over 1,600 towns and communities around Australia. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G. Check our mobile coverage page.
Telstra 5G is available in most metro and many regional areas and continues to expand. Check coverage map. Compatible device required. Roll over unused data up to 200GB on eligible recharges when you recharge $25-$74 before expiry. Our FairPlay policy applies.
Our speeds
Speeds vary for reasons like location, distance from base stations, terrain, user numbers, hardware/software configuration, download source and upload destination.
Download speeds are capped on our 4G and 5G network on some plans. Your capped download speed is the maximum potential download speed for data included in your recharge. Factors impacting typical speed include location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.
Manage your services, troubleshoot tech issues, contact us via messaging and much more.
Read our Support section for more information about Pre-Paid plans, mobiles and more.
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