Understanding the nbn network.

Enjoy great internet when you switch to the nbn network

How is nbn different to ADSL and Cable?

The nbn network uses mainly optical fibre to deliver internet, while ADSL & cable use the existing copper and cable networks. The nbn is designed to future-proof your home with high-capacity internet and faster speeds.

Do I have to move to the nbn?
 

Most Australians will need to switch to the nbn network because it replaces your existing phone and cable networks. Once the nbn arrives in your area, you'll have 18 months to move.  Read our moving to nbn article

What happens to my home phone on the nbn?

The nbn doesn't support copper phone lines. But don't worry! Telstra nbn plans come with an internet-based home phone line included. You can even use the same number.

How to get nbn-ready.

Time to make the switch? It's as simple as checking your address and picking a plan.

Check your address

Find out if the nbn is available to you by using the checker below. To find out when it's coming, use the nbn rollout map.

Choose an nbn plan

Explore our range of flexible month-to-month nbn plans and find the one that's right for you.

Get ready to install

We'll set up any technician appointments you need. For more info on the install process, visit our how to connect page.

Check what's available at your address

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You can connect to the nbn network via Hybrid Fibre Coaxial technology.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.

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You can connect to the nbn network via Fibre to the Premises technology.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.

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You can connect to the nbn network via Fibre to the Building technology.
Actual FTTB speeds will be confirmed once you’re connected.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
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You can connect to the nbn network via Fibre to the Node technology.
Actual FTTN speeds will be confirmed once you’re connected.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
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You can connect to the nbn network via Fibre to the Curb technology.
Actual FTTC speeds will be confirmed once you’re connected.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
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You can connect to the nbn network via Fixed Wireless technology.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.

Great! You can get connected via Cable now

Our cable plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map

Note:There is a temporary pause on new nbn HFC connections. Learn more

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.

Great! You can get connected via ADSL now

Our ADSL plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map

Note:There is a temporary pause on new nbn HFC connections. Learn more

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.

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You can connect to Telstra Velocity. Please call us on 1800 008 994 to find out more and connect.

Your address

Your address needs a new nbn connection. A $300 New Development Charge applies.
There’s a temporary pause on new nbn HFC connections.
Due to an industry-wide hardware shortage, nbn co are currently unable to process nbn Hybrid Fibre Co-axial (HFC) orders for addresses that haven't had nbn HFC before. We'll let you know as soon as nbn co starts accepting these orders again.

In the meantime, you may be able to use mobile broadband at your address to connect to our mobile network. If you have any questions, please message us.

Your address

Our nbn, ADSL and cable plans are currently unavailable in your area.
However, you may be able to use mobile broadband at your address. Mobile broadband connects you to our mobile network, at home or on the go. If you have any questions, please message us.

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Types of nbn connections

nbn co uses 6 different types of technology to roll out the nbn. Your home will be connected by one of these:

Hybrid Fibre Coaxial (HFC)

  • Optical Fibre leads to a node in your street or a nearby street;
  • then coaxial cable goes from the node to your premises and to the nbn modem.

Fibre to the Node (FTTN)

  • Optical Fibre leads to a node in your street or a nearby street;
  • then copper wire goes from the node to your wall socket inside your premises.

Fibre to the Premises (FTTP)

  • Optical Fibre leads directly to your premises and to the nbn connection box inside.

Fibre to the Building (FTTB)

  • Optical Fibre leads to a node in your in your building's communications equipment room;
  • then copper wire goes to your wall socket inside your premises.

Fibre to the Curb (FTTC)

  • Optical Fibre leads to a node in the telecommunications pit or to the pole outside your premises;
  • then copper wire goes to your wall socket inside your premises.

Fixed Wireless (FW)

  • A fixed antenna on your roof receives a signal from your local nbn Wireless tower; 
  • then internal wiring goes to the nbn connection box inside your premises

Why choose us for nbn?

nbn satisfaction guarantee

If you’re not happy within 30 days and we can’t fix it, you can cancel and we’ll refund you

Connect in minutes with Telstra Smart Modem

Get advanced speed, range and reliability, backed by Australia’s best 4G mobile network.

4G coverage required. Speeds capped at 25/2 Mbps. Actual speeds may be less.

No $99 connection fee

Order your new Telstra nbn plan online and we'll waive the $99 connection fee.

Changing plans is easy
 

With no lock-in contract, you can change your plan up to once a month for no cost.

Choose a premium plan and you may be eligible to add more speed.

FAQs - the nbn network

Have more nbn questions? See our dedicated nbn FAQs page