Help protect your
family online with
Telstra Broadband Protect.

Telstra Broadband Protect is the easy way to help keep your family safe online. It works on any device connected to your Telstra home internet, and it’s included in the monthly price while you stay connected on our new internet plans (or any other eligible plan).

See our internet plans

FREE with new home broadband bundles purchased after 30 June 2015
or just $9.95 per month

Ready to get started?



Log in to 24x7

Using your Telstra ID and password, log in to Telstra 24x7 My Account or the My Telstra App.





Telstra Broadband Protect is automatically activated for Telstra Home Internet Bundles purchased after 23rd August 2016. If you have not activated Telstra Broadband Protect or would like to purchase it, select your internet service under 'Plans & usage' and scroll down to the 'Add-ons' section.





Once activated you can setup Parental Controls and Anti-Virus Plus Security via Telstra 24x7 My Account or the My Telstra App. Select your internet service under 'Plans & usage', scroll down to 'Telstra Broadband Protect' under 'Add-ons' and hit the 'Manage' button. Parental Controls can also be managed on the go with the My Telstra App.

Already got Broadband Protect?

Key features

Network protection

Your security starts with safer broadband with Network Protection. Network Protection helps protect every device connected to your Telstra home internet from websites hosting known malware, malicious content, scams and viruses.

When we complete your order, Network Protection is automatically enabled so there’s no need for software downloads or installation.


Parental controls
and homework time

With one simple setting, you can help protect everyone connected to your Telstra home internet service from known inappropriate sites and content (including visitors using your home Wi-Fi on their own devices). Set internet access times to help manage when the kids can go online in the home, and use Homework Time to restrict social networking and online gaming while they study.


Social network protectionHelp detect cyber-bullying, unwanted attention and bad behaviour before it becomes a problem by monitoring your children’s activity on their connected social networks. Get notifications on new ‘friends’, images and other posts on your child’s Facebook page, and see what they view on YouTube and Twitter to better manage their online experience. Social Network Protection also works with Google+ and Instagram.

Learn more about maintaining your kids' Cyber-safety.


Device protection

Install Anti-Virus Plus Security on up to six compatible Mac and PC computers and Android devices to help keep them free from known viruses, spyware and other threats – both in and outside the home, and when sharing files on external drives on your device. Help protect your personal and financial data when shopping and banking online with Safe Browser for up to 6 of your Windows PCs.

See a full list of compatible devices


Telstra Mobile Protect

If you have a Telstra post-paid mobile, you can activate Telstra Mobile Protect for free and take control of your family's safety.

Check your devices

Ensure that Telstra Broadband Protect is helping to keep all your connected devices safe in the home by running this simple check.

Questions about Telstra Broadband Protect? We can help

24x7 Chat

We can help complete your order. Chat with us now.


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Call 1800 170 141

Prefer to talk to someone over the phone? We're here to answer your questions about Telstra Broadband Protect.

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