5G Home Internet

Get that 5G Home Internet feeling

With Telstra 5G Internet you can stream, surf and video call as soon as you’ve plugged in Telstra Smart Modem 4. OM5G it’s so easy!
Select areas and eligible customers only. Limited number of services available per postcode.

Bring home Telstra 5G Internet

Telstra Smart Modem 4 for 5G

With more power, enhanced security and Wi-Fi 7 technology.        

Compared to our previous modem. Included for use for new internet with voice services.

Free express delivery

Get your Telstra Smart modem in 1-3 days, metro areas.

No lock-in contract

Enjoy month-to-month freedom. Cancel anytime.

What is 5G Home Internet?

It's a 5G technology that delivers internet directly to your home using the 5G mobile network. There’s no waiting and no tech cables needed with 5G Internet. You just plug in the modem and start streaming.

Availability can vary based on your location. Even if you have 5G on your mobile device, it might not be accessible as 5G Home Internet in your area.

Find out if you can get Telstra 5G Home Internet by entering your address below.

Check your address

Find out if 5G Internet is available to you.

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Great! Your address is eligible for 5G Home Internet.

Available
We'll perform additional checks when you place your order, to confirm your area has enough 5G capacity for the best possible experience. We'll let you know if there's too many subscribers in your area to complete your order.
Message us to find out more about the connection and complete your order.

Sorry, 5G internet isn’t available at your place

It may be because Telstra 5G Internet isn’t in your area yet, or there isn’t enough network capacity to offer the best possible 5G internet experience. To see our other fast, reliable internet plans click the link below.

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Select Telstra 5G Home Internet plan

Telstra Smart Modem 4 included for use with new 5G internet services. If you cancel or change to a different tech type, within 24 months, simply return your modem or pay a $200 non-return fee.

Failure Modal

5G Home Internet plans include

1000GB of super-fast 5G data

Massive 1000GB of super-fast 5G data. After that, your download speed will be slowed to 25Mbps and your upload speed to 5Mbps.

We'll alert you at 50%, 85%, and 100% of your data usage.

Telstra Smart Modem 4 with Wi-Fi 7

Telstra Smart Modem 4 delivers better Wi-Fi coverage so you can stream, game and work on more devices throughout your home. It's our most powerful modem yet.

Compared to our previous modem.

Why choose Telstra 5G Home Internet?

Cyber security 24/7

We block millions of daily cyber threats, monitoring 24/7 to protect your data.

Aussie-based support options

Get the help you need from a range of customer support centres, including calling our local team or visiting your local store.

Get Telstra Plus rewards

Join Telstra Plus to get points for rewards and must-have devices. Eligibility criteria to join Telstra Plus.

No 5G at your address? Check out fast reliable nbn

If 5G Home Internet isn’t available at your address, check out our nbn plans. Trusted by more Australian homes to deliver a fast and reliable broadband connection.

Frequently Asked Questions

The average household uses less than half that amount a month, so it's unlikely! We'll give you a heads-up at 50%, 85%, and 100% of your super-fast data. No worries if you go over—no extra charges! Your download speed will ease to 25Mbps, and uploads to 5Mbps.

Pro tip:

At 25Mbps, it's suitable for households with 1-3 people.  So, you can work, study, and browse hassle-free, and you’ll also be able to enjoy streaming videos in Standard Definition (480p). 

View Telstra 5G Home Internet plan

If you download your games 5G Home Internet can be a great option. But if you’re an online gamer and serious about possible latency, where every millisecond matters, this may not be the plan for you.

Note: our 5G Home Internet plan includes 1000GB super-fast data per month. Most households use less than half that in a month. 

You can also check your usage with the My Telstra app.

The performance of our 5G Home Internet depends on the available capacity in your area and the number of users. If 5G Home Internet reaches max capacity, we might not be able to offer it to you at this time.

To see if you can get Telstra 5G Home Internet, enter your address now. 

You can also explore our other fast, reliable nbn plan options

Yes! Setting up Telstra Smart Modem 4 for 5G is so easy you can do it yourself in minutes - no cables and no tech degree required!

  1. Find a spot close to a window
  2. Plug Smart Modem 4 for 5G into a power outlet and wait for the front light to turn blue.
  3. Connect your devices via Wi‑Fi . That's it!

For more detailed instructions, visit our Telstra Smart Modem 4 for 5G setup page.

No, the Telstra Smart Modem 4 for 5G is geo-locked to your home's location, limiting the use of your 5G Home Internet plan to that specific address. If you're relocating, you'll need to cancel the existing 5G Home Internet plan and place a new order at your new address.

Modem included for use with 5G Home Internet services. If you cancel or change to a different tech type within 24 months, simply return your modem or pay a $200 non-return fee.

Yes, 5G Home Internet can be great if you want Home Internet without a phone line (landline). If you do need to make or take calls or support devices like lift, medical, or security alarms that rely on a landline, check our nbn plans.

5G Home Internet Plan

Service availability: Service not available to all areas or all premises. Initial checks may show you are eligible for this service however actual availability will be confirmed after order.

Voice services: Telstra 5G Home Internet doesn’t include a fixed voice service and you will not be able to use it to make or receive calls or support a lift, security or medical alarm.

Speed: Speeds experienced may be slower over Wi-Fi and can also be impacted by other factors such as the distance and line of sight between the serving 5G mobile tower and the modem, the number of users online, where your modem is located and how far you are from it, weather, congestions and your in-home set up.

Data allowance: Once you exceed your included data allowance, your download speed will be capped at 25Mbps, and slowed further in busy periods until your next billing month. There is no option to top up your data or move to a higher data plan.

Cancellation: If you cancel your plan in the first 24 months your modem must be returned via our eParcel service (we will provide details in an email to you once you cancel) in good working order within 21 days of cancellation or you will charged a $200 non-return fee.

Questions about Telstra 5G Home Internet

Get in touch and we’ll help you as soon as we can.

My Telstra app

View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.

Support

More information about 5G Home Internet can be found in our Support section.

Send us a message

Questions about 5G Home Internet? Get in touch and we'll help you as soon as we can.

Contact us

We're here to answer your questions.