| Pricing and terms - Microsoft 365 | Microsoft 365 Apps for Business | Microsoft 365 Business Basic | Microsoft 365 Business Standard | Microsoft 365 Business Premium | |||||
|---|---|---|---|---|---|---|---|---|---|
|
Monthly Charge
12 month term |
$14.30 | $9.90 | $20.57 | $36.19 | |||||
|
Minimum Monthly Charge
12 month term |
|||||||||
|
Annual Price Review
|
|||||||||
|
Business Demand Data
|
|||||||||
|
Monthly Data Allowance
|
|||||||||
|
Network Access
|
|||||||||
|
Plan Speeds
|
|||||||||
|
Minimum Term
|
|||||||||
|
Calls + SMS + MMS + MessageBank®
To standard Australian numbers |
|||||||||
|
Calls + SMS + MMS
To international numbers |
|||||||||
|
Roaming Calls + SMS + MMS
For use while overseas |
|||||||||
|
Roaming Data Allowance
For use while overseas |
|||||||||
|
What's Included
|
|||||||||
|
What's Not Included
|
|||||||||
|
Expiry
|
|||||||||
|
Excess Data Charge
|
|||||||||
|
Eligible Roaming Destinations
|
|||||||||
|
Maximum Early Termination Charges (ETC)
|
|||||||||
|
Devices
|
|||||||||
|
Allowances
|
|||||||||
|
Annual Charge
Payable annual upfront |
$171.60 | $118.80 | $246.84 | $434.28 | |||||
|
Monthly Charge
Payable month to month |
$17.16 | $11.88 | $24.68 | $43.43 | |||||
All prices include GST |
|||||||||
|
Monthly Charge
12 month term |
|||
| Microsoft 365 Apps for Business | Microsoft 365 Business Basic | Microsoft 365 Business Standard | Microsoft 365 Business Premium |
|---|---|---|---|
| $14.30 | $9.90 | $20.57 | $36.19 |
|
Annual Charge
Payable annual upfront |
|||||||
| Microsoft 365 Apps for Business | Microsoft 365 Business Basic | Microsoft 365 Business Standard | Microsoft 365 Business Premium | ||||
|---|---|---|---|---|---|---|---|
| $171.60 | $118.80 | $246.84 | $434.28 | ||||
|
Monthly Charge
Payable month to month |
|||||||
| Microsoft 365 Apps for Business | Microsoft 365 Business Basic | Microsoft 365 Business Standard | Microsoft 365 Business Premium | ||||
|---|---|---|---|---|---|---|---|
| $17.16 | $11.88 | $24.68 | $43.43 | ||||
All prices include GST |
| Pricing and terms - Microsoft Office 365 Enterprise | Microsoft Office 365 (Plan E1) | Microsoft Office 365 (Plan E3) | Microsoft Office 365 (Plan E5) | Microsoft Office 365 (Plan F3) | |||||
|---|---|---|---|---|---|---|---|---|---|
|
Monthly Charge
12 month term |
$15.29 | $39.93 | $66.00 | $6.60 | |||||
|
Minimum Monthly Charge
12 month term |
|||||||||
|
Annual Price Review
|
|||||||||
|
Business Demand Data
|
|||||||||
|
Monthly Data Allowance
|
|||||||||
|
Network Access
|
|||||||||
|
Plan Speeds
|
|||||||||
|
Minimum Term
|
|||||||||
|
Calls + SMS + MMS + MessageBank®
To standard Australian numbers |
|||||||||
|
Calls + SMS + MMS
To international numbers |
|||||||||
|
Roaming Calls + SMS + MMS
For use while overseas |
|||||||||
|
Roaming Data Allowance
For use while overseas |
|||||||||
|
What's Included
|
|||||||||
|
What's Not Included
|
|||||||||
|
Expiry
|
|||||||||
|
Excess Data Charge
|
|||||||||
|
Eligible Roaming Destinations
|
|||||||||
|
Maximum Early Termination Charges (ETC)
|
|||||||||
|
Devices
|
|||||||||
|
Allowances
|
|||||||||
|
Annual Charge
Payable annual upfront |
$183.48 | $479.16 | $792.00 | $79.20 | |||||
|
Monthly Charge
Payable month to month |
$18.35 | $47.92 | $79.20 | $7.92 | |||||
All prices include GST |
|||||||||
|
Monthly Charge
12 month term |
|||
| Microsoft Office 365 (Plan E1) | Microsoft Office 365 (Plan E3) | Microsoft Office 365 (Plan E5) | Microsoft Office 365 (Plan F3) |
|---|---|---|---|
| $15.29 | $39.93 | $66.00 | $6.60 |
|
Annual Charge
Payable annual upfront |
|||||||
| Microsoft Office 365 (Plan E1) | Microsoft Office 365 (Plan E3) | Microsoft Office 365 (Plan E5) | Microsoft Office 365 (Plan F3) | ||||
|---|---|---|---|---|---|---|---|
| $183.48 | $479.16 | $792.00 | $79.20 | ||||
|
Monthly Charge
Payable month to month |
|||||||
| Microsoft Office 365 (Plan E1) | Microsoft Office 365 (Plan E3) | Microsoft Office 365 (Plan E5) | Microsoft Office 365 (Plan F3) | ||||
|---|---|---|---|---|---|---|---|
| $18.35 | $47.92 | $79.20 | $7.92 | ||||
All prices include GST |
Information about pricing
- Monthly Plan Minimum Charge
-
The minimum charge for the monthly plan is one full monthly charge per user.
- Annual Plan Minimum Charge
-
The minimum charge for the annual plan is one full annual charge per user.
- Early Termination Charge
-
If you cancel a Microsoft 365 subscription within 7 days after purchase or renewal, you’ll be entitled to a pro-rata refund. If you request to cancel a subscription after 7 days, cancellation will be scheduled at the end of the current subscription term. You’ll be charged for the full amount of your remaining monthly or annual contract term, and continue to have access to the service until the end of the subscription term.
Information about the service
- Information about the service
-
Your plan is for a Microsoft 365 Suite which is available through the Telstra Apps Marketplace. Microsoft 365 Suite is a bundled offer that consists of multiple eligible Microsoft Online services. You need a user licence for each user of the application.
- Telstra Apps Marketplace
-
The Telstra Apps Marketplace is a web-based marketplace that enables you to purchase and manage various software applications that we make available from time to time. You need an internet connection to access the Telstra Apps Marketplace. To start using the Telstra Apps Marketplace, visit marketplace.telstra.com and create an account.
You may need to meet minimum system requirements to use certain applications available on the marketplace, which will be set out on marketplace.telstra.com and Our Customer Terms.
You’re responsible for ensuring that you meet these requirements.
- Minimum Term
-
30 days on a monthly plan and 1 full year on an annual plan.
- What's Included?
-
You can choose from different Microsoft 365 Suite categories, which each have their own different types of User Subscription Licenses. These plans can be used in conjunction with each other.
For details on what's included in each plan, see marketplace.telstra.com/home. You are responsible for arranging for the necessary hardware and system configuration to enable voice-related functionality.
- Manage your service online
-
You can manage your Telstra Apps Marketplace applications online at marketplace.telstra.com
- Billing
-
The pricing in this Critical Information Summary is for a full billing cycle but your first bill may include pro-rata charges for part of the month if you started or changed your plan partway through a billing period.
To opt into receiving paperless billing, visit telstra.com/emailbill to request an email bill and/or set up a direct debit. For more information on other bill payment options, visit our Pay my bill support page.
- Microsoft Pricing Updates
-
Prices may be updated twice a year on 1 February and 1 September each year to reflect currency fluctuations, the updated price list will be published here: Microsoft/365/pricing/updates
- Bill payment charges
-
Fees and charges may apply for bill delivery and payment of your invoice, depending on the method.
We do have fee free options available - more information is available at:
Personal: telstra.com/payment-fees
Business: telstra.com/fees-on-payment-methods
- We're here to help
-
You’ll find more information at telstra.com/business. If you have questions about your bill, technical support service or connection, please call us on 13 2000 or 1800 808 981 (TTY).
- Complaints or Disputes
-
If you need to make a complaint you can:
• call 13 2000 and say “complaint”
• call your Client Executive if you have one
- Further Information
-
If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058. For full contact information go online at tio.com.au/about-us/contact-us
- Notification of Telstra's Corporate Restructure
-
As you may already be aware, as part of a corporate restructure, your account and services will be transferred internally within the Telstra Group from Telstra Corporation Limited to Telstra Limited. This won’t impact your account or services or how you contact us, and there’s nothing you need to do. This change will take place on 1 January 2023. For updates on the restructure and more information or to contact us about this change, visit telstra.com/telstralegalrestructure. This message is from Telstra Corporation Limited and Telstra Limited.
- Summary
-
This is a summary only – the full legal terms for this plan are contained in your agreement with Telstra, including Our Customer Terms which is available at telstra.com/customer-terms