Microsoft 365 Microsoft 365 Apps for Business Microsoft 365 Business Basic Microsoft 365 Business Standard Microsoft 365 Business Premium Telstra Calling for Office 365 Business Calling
Monthly Charge

Minimum Monthly Charge

Annual Price Review
Business Demand Data
Monthly Data Allowance
Network Access
Plan Speeds
Minimum Term
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Calls + SMS + MMS

To international numbers

Roaming Calls + SMS + MMS

For use while overseas

Roaming Data Allowance

For use while overseas

What's Included
What's Not Included
Expiry
Excess Data Charge
Eligible Roaming Destinations
Maximum Early Termination Charges (ETC)
Devices
Allowances
Monthly charge per user (inc GST)

$15.84 $10.82 $22.70 $39.86
*Annual charge per user (inc GST)

*Payable annual upfront

$158.40 $108.24 $227.04 $398.64
Monthly charge per user (inc GST)

Microsoft 365 Apps for Business Microsoft 365 Business Basic Microsoft 365 Business Standard Microsoft 365 Business Premium Telstra Calling for Office 365 Business Calling
$15.84 $10.82 $22.70 $39.86
*Annual charge per user (inc GST)

*Payable annual upfront

Microsoft 365 Apps for Business Microsoft 365 Business Basic Microsoft 365 Business Standard Microsoft 365 Business Premium Telstra Calling for Office 365 Business Calling
$158.40 $108.24 $227.04 $398.64
Microsoft Office 365 Enterprise Microsoft Office 365 (Plan E1) Microsoft Office 365 (Plan E3) Microsoft Office 365 (Plan E5) Microsoft Office 365 (Plan F3)
Monthly Charge

Minimum Monthly Charge

Annual Price Review
Business Demand Data
Monthly Data Allowance
Network Access
Plan Speeds
Minimum Term
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Calls + SMS + MMS

To international numbers

Roaming Calls + SMS + MMS

For use while overseas

Roaming Data Allowance

For use while overseas

What's Included
What's Not Included
Expiry
Excess Data Charge
Eligible Roaming Destinations
Maximum Early Termination Charges (ETC)
Devices
Allowances
Monthly charge per user (inc GST)

$16.90 $43.96 $72.60 $7.26
*Annual charge per user (inc GST)

*Payable annual upfront

$168.96 $439.56 $726.00 $72.60
Monthly charge per user (inc GST)

Microsoft Office 365 (Plan E1) Microsoft Office 365 (Plan E3) Microsoft Office 365 (Plan E5) Microsoft Office 365 (Plan F3)
$16.90 $43.96 $72.60 $7.26
*Annual charge per user (inc GST)

*Payable annual upfront

Microsoft Office 365 (Plan E1) Microsoft Office 365 (Plan E3) Microsoft Office 365 (Plan E5) Microsoft Office 365 (Plan F3)
$168.96 $439.56 $726.00 $72.60

Information about pricing

Minimum Monthly Charge

Minimum Monthly Charge is one full monthly charge per user.

Minimum Annual Charge

Minimum Annual Charge is one full year charge per user.

Early Termination Charge

If you cancel a Microsoft 365 subscription within 7 days after purchase or renewal, you’ll be entitled to a pro-rata refund. If you request to cancel a subscription after 7 days, cancellation will be scheduled at the end of the current subscription term. You’ll be charged for the full amount of your remaining monthly or annual contract term, and continue to have access to the service until the end of the subscription term.

Information about the service

Information about the service

Your plan is for a Microsoft 365 Suite which is available through the Telstra Apps Marketplace. Microsoft 365 Suite is a bundled offer that consists of multiple eligible Microsoft Online services. You need a user licence for each user of the application.

Telstra Apps Marketplace

The Telstra Apps Marketplace is a web-based marketplace that enables you to purchase and manage various software applications that we make available from time to time. You need an internet connection to access the Telstra Apps Marketplace. To start using the Telstra Apps Marketplace, visit marketplace.telstra.com and create an account.

You may need to meet minimum system requirements to use certain applications available on the marketplace, which will be set out on marketplace.telstra.com and Our Customer Terms.

You’re responsible for ensuring that you meet these requirements.

Minimum Term

30 days on a monthly plan and 12 months on an annual plan.

What's Included?

You can choose from different Microsoft 365 Suite categories, which each have their own different types of User Subscription Licenses. These plans can be used in conjunction with each other.

For details on what's included in each plan, see telstra.com. You are responsible for arranging for the necessary hardware and system configuration to enable voice-related functionality.

Manage your service online

You can manage your Telstra Apps Marketplace applications online at marketplace.telstra.com

Billing

The pricing in this Critical Information Summary is for a full billing cycle but your first bill may include pro-rata charges for part of the month if you started or changed your plan partway through a billing period.

To opt into receiving paperless billing, visit telstra.com/emailbill to request an email bill and/or set up a direct debit. For more information on other bill payment options, go to telstra.com/billpay

We're here to help

You’ll find more information at telstra.com/business. If you have questions about your bill, technical support service or connection, please call us on 13 2000 or 1800 808 981 (TTY).

Complaints or Disputes

If you need to make a complaint you can:

• call 13 2000 and say “complaint”

• call your Client Executive if you have one

• visit telstra.com.au/small-business/support/contact-us

Further Information

If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058. For full contact information go online at tio.com.au/about-us/contact-us

Summary

This is a summary only – the full legal terms for this plan are contained in your agreement with Telstra, including Our Customer Terms which is available at telstra.com/customer-terms

Microsoft, Office, OneDrive, Yammer, SharePoint and Lync are registered trademarks of Microsoft Corporation in the United States and/or other countries. ® are registered trademarks and ™ are trademarks of Telstra Corporation Limited, ABN 33 051 775 556.

MOSB2598-Wed Dec 11 00:00:00 AEDT 2019

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