Telstra TV

Service Availability

Services not available to all areas or homes and require a suitable TV. 

Standard Installation

Additional charges apply for non-standard installations of Telstra and Foxtel equipment.

Unlimited Data

Fair Use Policy applies, visit telstra.com.au/customer-terms/home-family for details.

Telstra Smart Modem™ Gen 2

Mobile backup available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is limited to speeds of up to 6Mbps for downloads and 1Mbps for uploads. Actual speeds will vary due to local conditions and content accessed.

Hardware Repayment Option (HRO)

Only customers with an existing fixed or post-paid mobile service are eligible. Maximum 5 HROs per customer at any one time. If you cancel an HRO early or cancel your existing fixed or post-paid mobile service(s), your HRO will also terminate and you will be required to pay out the remainder of your HRO.

Telstra TV

Existing Telstra post-paid service required. Requires a compatible TV with a HDMI port. A minimum internet speed of 3.5Mbps is recommended. Antenna required to access free-to-air channels in your area. Subscription and data charges apply.  Search not available across all apps. To benefit from HEVC and 4K, content needs to be produced in this format. 4K TV is also required to experience 4K resolution. 

Telstra TV Box Office

Buying a movie or TV show on Telstra TV Box Office allows you to stream that title as often as you like using your Telstra TV Box Office/ BigPond Movies account for as long as we have the right to make the title available to you. For use in Australia. Only available for use in Australia.  Additional charges apply to rent or buy Telstra TV Box Office titles.  Compatible device required. The ROKU POWERED logo is a trade mark or registered trade mark of Roku, Inc in Australia, the United States, and other countries.

TELSTRA PLUS

Must be 18+ with an active service. Excludes Telstra Enterprise and business customers. Points are earned on payment of Telstra bill or pre-paid recharge (excl. outright purchases, refunds, credits & late payment fees). Points expire 3 years from earning. Marketing opt-in required (preferences can be changed). Exit program anytime.​​

Telstra TV requires a compatible TV, minimum internet speed of 3.5Mbps. Antenna required for live TV. Subscription and data charges may apply. Only customers with an existing eligible fixed or post-paid mobile service, or new month to month plan are eligible. Maximum 5 add-ons per customer at any one time. If you cancel an add on early or cancel your existing fixed or post-paid mobile service(s), or cancel your upfront plan, your add on repayment will also stop. You will need to pay out the remainder of your add on(s) and the remainder of any hardware repayment charges pro rata.  Cancelling the Telstra TV will not automatically cancel app subscriptions you may have set up on the device – if you wish to cancel these you will need to do this separately. 

Telstra TV offer

Only customers with an existing eligible fixed or post-paid mobile service, or new Upfront plan are eligible to add Telstra TV. Maximum 5 add ons per customer at any one time. Eligible Telstra customers that add a Telstra TV on a monthly repayment option to their eligible fixed internet or mobile service and sign up to Telstra Plus, will receive 20,000 bonus Telstra Points. Bonus Telstra Points will be loaded onto your account within 14 days of purchase of Telstra TV (for existing Telstra Plus members) or within 14 days of sign up to Telstra Plus (for new Telstra Plus customers). Not compatible with other offers, and not redeemable for cash. Offer ends 19 December 2022.

Telstra TV app

Data charges apply for downloading and using the Telstra TV app.

Google Home

Requires Wi-Fi, a Google Account and a compatible device. Google and Google Home are trademarks of Google LLC.

Premium Evening Speed

Premium Evening Speed is for FTTP or Cable customers only. An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your actual speeds after connection if your typical speed will be limited. Find out more about speeds on the nbn network with Telstra at telstra.com/nbn-speeds.

Maximum Off Peak Speeds

Speeds will vary due to a number of factors including customer hardware, equipment and software, server limitations, the use of Wi-Fi or ethernet, type of content being accessed and the number users online.

nbn™ satisfaction guarantee

Available only to customers connecting to the nbn network with Telstra for the first time. For more info: telstra.com/nbn/guarantee

nbn Speed Boosts

Speed Boosts are not available on nbn Fixed Wireless.  Even if you choose a higher speed tier or purchase boost, your nbn service can never go faster than maximum line speed available at your premises. This means your Speed Boost may not improve the speed of your connection. Find out more about speeds on the nbn™ network with Telstra at telstra.com/nbn-speeds

Cable Speed Boosts

These speeds exceed the capabilities of some content servers and personal computers. Average speeds will be lower and actual speeds a single user will get will vary due to a number of factors including customer hardware, equipment and software, server limitations, type of content being accessed and a number of users online. Devices connected by Wi-Fi may experience slower speeds than those connected by Ethernet cable.

nbn™ New Development Charge

In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.

BINGE offer

2 months BINGE Standard subscription available to Telstra consumer post-paid mobile or home internet plan customers who are new to BINGE. Must sign up through the Telstra My Offers page. BINGE monthly subscription fees (currently $18/mth for Standard apply after offer ends unless you change or cancel. ​Cancel anytime.

Offer can also be applied to: BINGE Premium for $4/mth for 2 months. BINGE Premium monthly subscription fees (currently $22/mth) apply after offer ends unless you change or cancel. ​Cancel anytime. BINGE offer and Billing terms above apply.

Billing: Not compatible with any other BINGE offers. Not compatible with some billing platforms. Telstra billing not available for existing BINGE subscribers on another payment method. One redemption per customer account. Requires internet and compatible device and sign up to BINGE Terms of Service. Data charges apply.

Foxtel Now offer

You must be a new or returning Foxtel Now customer and have an eligible Telstra consumer post-paid mobile or fixed broadband service to be eligible for this offer. Eligible customers must redeem through and active Telstra account at telstra.com.au/foxtelnow. Foxtel Now standard monthly pricing applies at the end of the 1 month offer period ($25/month Essentials) unless you change your pack or cancel before the end of the offer period. Billing via Pay with Telstra only available to new Foxtel Now customers. One redemption per customer account. Requires internet & compatible device. Data charges apply. Australia only. Cannot be used in conjunction with any other Foxtel Now offer.​

The ROKU POWERED logo is a trade mark or registered trade mark of Roku, Inc in Australia, the United States, and other countries. The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

• And Just Like That​ ©2023 WarnerMedia Direct, LLC. All Rights Reserved. HBO Max™ is used under license.​
• The Idol​ 2023 © Home Box Office, Inc. All rights reserved. HBO and all related service marks are the property of Home Box Office, Inc.​
• Full Circle​ © 2023 WarnerMedia Direct, LLC. All Rights Reserved. HBO Max™ is used under license.​
• Fear the Walking Dead​ © 2023 AMC Film Holdings LLC. All Rights Reserved.​
• Euphoria​ 2022 © Home Box Office, Inc. All rights reserved. HBO and all related service marks are the property of Home Box Office, Inc.​
• Game of Thrones​ 2019 © Home Box Office, Inc. All rights reserved. HBO and all related service marks are the property of Home Box Office, Inc​
• Succession​ 2023 © Home Box Office, Inc. All rights reserved. HBO and all related service marks are the property of Home Box Office, Inc.​
• House of the Dragon​ 2022 © Home Box Office, Inc. All rights reserved. HBO and all related service marks are the property of Home Box Office, Inc.​
• Black Adam​ © 2022 Warner Bros. Ent. All Rights Reserved © & TM DC.​
• She Said​ © 2022 Universal Studios. All Rights Reserved.​