Telstra TV

Service Availability: Services not available to all areas or homes and require a suitable TV. 

Standard Installation: Additional charges apply for non-standard installations of Telstra and Foxtel equipment.

Unlimited Data: Fair Use Policy applies, visit telstra.com.au/customer-terms/home-family for details.

Telstra Smart Modem™ Gen 2: Mobile backup available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is limited to speeds of up to 6Mbps for downloads and 1Mbps for uploads. Actual speeds will vary due to local conditions and content accessed.

Hardware Repayment Option (HRO): Only customers with an existing fixed or post-paid mobile service are eligible. Maximum 5 HROs per customer at any one time. If you cancel an HRO early or cancel your existing fixed or post-paid mobile service(s), your HRO will also terminate and you will be required to pay out the remainder of your HRO.

Telstra TV: Existing Telstra post-paid service required. Requires a compatible TV with a HDMI port. A minimum internet speed of 3.5Mbps is recommended. Antenna required to access free-to-air channels in your area. Subscription and data charges apply.  Search not available across all apps. To benefit from HEVC and 4K, content needs to be produced in this format. 4K TV is also required to experience 4K resolution. 

Telstra TV Box Office: Buying a movie or TV show on Telstra TV Box Office allows you to stream that title as often as you like using your Telstra TV Box Office/ BigPond Movies account for as long as we have the right to make the title available to you. For use in Australia. Only available for use in Australia.  Additional charges apply to rent or buy Telstra TV Box Office titles.  Compatible device required. The ROKU POWERED logo is a trade mark or registered trade mark of Roku, Inc in Australia, the United States, and other countries.

TELSTRA PLUS: Must be 18+ with an active service. Excludes Telstra Enterprise and business customers. Points are earned on payment of Telstra bill or pre-paid recharge (excl. outright purchases, refunds, credits & late payment fees). Points expire 3 years from earning. Marketing opt-in required (preferences can be changed). Exit program anytime.​​

Telstra TV requires a compatible TV, minimum internet speed of 3.5Mbps. Antenna required for live TV. Subscription and data charges may apply. Only customers with an existing eligible fixed or post-paid mobile service, or new month to month plan are eligible. Maximum 5 add-ons per customer at any one time. If you cancel an add on early or cancel your existing fixed or post-paid mobile service(s), or cancel your upfront plan, your add on repayment will also stop. You will need to pay out the remainder of your add on(s) and the remainder of any hardware repayment charges pro rata.  Cancelling the Telstra TV will not automatically cancel app subscriptions you may have set up on the device – if you wish to cancel these you will need to do this separately. 

Telstra TV offer:  Only customers with an existing eligible fixed or post-paid mobile service, or new Upfront plan are eligible to add Telstra TV. Maximum 5 add ons per customer at any one time. Eligible Telstra customers that add a Telstra TV on a monthly repayment option to their eligible fixed internet or mobile service and sign up to Telstra Plus, will receive 20,000 bonus Telstra Points. Bonus Telstra Points will be loaded onto your account within 14 days of purchase of Telstra TV (for existing Telstra Plus members) or within 14 days of sign up to Telstra Plus (for new Telstra Plus customers). Not compatible with other offers, and not redeemable for cash.

Telstra TV app: Data charges apply for downloading and using the Telstra TV app.

Google Home: Requires Wi-Fi, a Google Account and a compatible device. Google and Google Home are trademarks of Google LLC.

Premium Evening Speed: Premium Evening Speed is for FTTP or Cable customers only. An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your actual speeds after connection if your typical speed will be limited. Find out more about speeds on the nbn network with Telstra at telstra.com/nbn-speeds.

Maximum Off Peak Speeds: Speeds will vary due to a number of factors including customer hardware, equipment and software, server limitations, the use of Wi-Fi or ethernet, type of content being accessed and the number users online (including Telstra Air users).   

nbn™ satisfaction guarantee: Available only to customers connecting to the nbn network with Telstra for the first time. For more info: telstra.com/nbn/guarantee

nbn Speed Boosts: Speed Boosts are not available on nbn Fixed Wireless.  Even if you choose a higher speed tier or purchase boost, your nbn service can never go faster than maximum line speed available at your premises. This means your Speed Boost may not improve the speed of your connection. Find out more about speeds on the nbn™ network with Telstra at telstra.com/nbn-speeds

Cable Speed Boosts: These speeds exceed the capabilities of some content servers and personal computers. Average speeds will be lower and actual speeds a single user will get will vary due to a number of factors including customer hardware, equipment and software, server limitations, type of content being accessed and a number of users online. Devices connected by Wi-Fi may experience slower speeds than those connected by Ethernet cable, or if you're a Telstra Air® member and you're using your home broadband service at the same time as a hotspot user.  

nbn™ New Development Charge: In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.

BINGE offer: 3 months BINGE Standard subscription available to Telstra customers who are new to BINGE with a consumer post-paid mobile or home internet plan. Must redeem via http://hub.telstra.com.au/BINGE or on a Telstra TV. BINGE Standard monthly fees (currently $14/mth) apply after offer period ends unless you change or cancel. ​

Offer can also be applied to: BINGE Premium (for $4/mth during offer period). After offer period, standard monthly prices apply (currently BINGE Premium $18/mth), unless you change your pack or cancel before the end of your offer period. ​

Billing: Not compatible with any other BINGE offers. Not compatible with some billing platforms. Telstra billing not available for existing BINGE subscribers on another payment method. One redemption per customer account. Requires internet and compatible device and sign up to BINGE Terms of Service. Data charges apply.

Foxtel Now offer: You must be a new or returning Foxtel Now customer and have an eligible Telstra consumer post-paid mobile or fixed broadband service to be eligible for this offer. Eligible customers must redeem through and active Telstra account at telstra.com.au/foxtelnow or on a Telstra TV. Foxtel Now standard monthly pricing applies at the end of the 1 month offer period ($25/month Essentials) unless you change your pack or cancel before the end of the offer period. Billing via Pay with Telstra only available to new Foxtel Now customers. One redemption per customer account. Requires internet & compatible device. Data charges apply. Australia only. Cannot be used in conjunction with any other Foxtel Now offer.​

• PAW Patrol: The Movie, available on Telstra TV Box Office ©2021 Spin Master PAW Films Inc. All Rights Reserved. PAW Patrol and all related titles, logos and characters are trademarks of Spin Master Ltd.
• Disney+ subscription required. Data charges apply. 
• Watch Vivo on Netflix. Netflix streaming membership required.
• Hacks is now streaming on Stan. Stan subscription required.
• Sex and the City on BINGE: Sex and the City on BINGE: © 2021 Home Box Office, Inc. All rights reserved. BINGE subscription required.
• Kayo Sports: Subscription required. Requires internet and compatible device. Data charges apply. For use in Australia.
• DEXTER® © Showtime Networks Inc. All Rights Reserved. 
• Wentworth Season 8. © 2020 Foxtel and FremantleMedia Australia
• Back to the Rafters on Amazon Prime Video. Prime subscription required. Restrictions apply. See primevideo.com for details.