Telstra TV

All your favourite entertainment in one place.

Telstra TV is your hub for TV shows, movies, sports, music and more.
Promotional image of Telstra TV showing a screen with multiple shows

Hit series, hot movies and more. Stream your heart out.

Telstra TV puts you in the driver’s seat for all your favourite TV shows, movies, sports and music all in one place. Stream BINGE, Netflix, Stan, Foxtel Now, Kayo and Disney+. Watch free-to-air, catch up TV and more. It’s your TV, made smarter.

Telstra TV customer update

Telstra TV is no longer available for purchase and we plan to shut it down in 2024. All Telstra customers with a Telstra TV will be contacted with more details once the shut-down date is available. Until that time, Telstra TV users can continue to use their Telstra TV and access all features and benefits. See our Help and Support page for more information on your current Telstra TV service.

Telstra has launched Fetch as our all-in-one entertainment hub. Fetch combines free-to-air TV, catch up, premium channels, streaming apps and movies all in the one place, making it easy to find and watch the things you love.

Cool Telstra TV features

Telstra TV and remote showing the movie Extraction

Stream in stunning 4K HDR

Watch movies and TV shows in super vivid 4K HDR on a compatible TV. 

Telstra TV and remote showing the live pause capability

Pause and rewind live TV

Dont miss a moment! Pause and rewind live TV. Plus get all the best catch-up TV channels.

 

Search and control using your voice

Ask the voice-enabled remote to find shows or actors. Control, play and change channels with your voice.

Apps and channels on Telstra TV

The big brands in entertainment, all in one place.

Hot Telstra TV add-ons

Add more movies, sports or drama to your menu with these great value add-ons.

Telstra TV Box Office

Rent or buy movies hot from the big screen

Choose from thousands of blockbusters, new releases and classics - from comedy to drama to horror, adventure and more.

Kayo

Over 50 Sports Live & On Demand.

Stream live games and on-demand sports that are guaranteed to get you fired up, plus documentaries, features and shows.

Foxtel Now

The best entertainment, all in one place

Stream the best drama, blockbuster movies, live sport, reality, lifestyle, kids and docs on your devices, computer and smart TV.

Telstra TV app

The entertainment you love in the palm of your hand

Amplify your existing Telstra TV experience by searching apps, exploring the TV guide, saving a wish list on your phone. You can even listen privately on bluetooth headphones while you watch the big screen.

Frequently asked questions

Telstra TV will no longer be available for purchase from 19 December 2022. Telstra TV users can continue to use their Telstra TV and access all the features and benefits. 

See our Help and Support page for more information on your current Telstra TV service.

Option 1: If you've got a Telstra ID 

  • When you’re connected to Telstra Home Broadband, your Telstra ID will link to your Telstra TV automatically. 
  • If you don't have Telstra broadband but you do have a Telstra account, follow the prompts on the Telstra TV screen and enter your Telstra ID 

Option 2: If you don't have a Telstra ID

  1. Step 1
    • You’ll see a unique code and this link - Telstra.com/linktv
    • Note these down as you’ll need them later
  2. Step 2
    • On a computer, mobile or tablet, sign up for a Telstra Digital ID (or use an existing My Account login) and complete the Telstra TV registration process using the unique code
    • You’ll need to link your service/mobile number or Billing Account Number (BAN) to successfully create a Telstra Digital ID
    • To activate your Telstra TV device, follow the prompts on the Telstra TV screen
  3. Step 3
    • Log in with your Telstra ID (My Account login) to activate the device (if you don’t know your Telstra ID you can create one at the login portal)
  4. Step 4
    • We’ll send an activation confirmation email to your preferred email address.

Yes, Telstra TV uses your broadband connection to deliver all its features (ADSL, Cable, Velocity and nbnTM services).

  • Video – 2160p 4K UHD / 1080p HD / 720p with HEVC support
  • Free-to-air Tuner – Live TV
  • Audio support – Dolby Digital 7.1
  • Connectivity – 802.11a/b/g/n/ac dual band wireless or 10/100 Ethernet port
  • Remote – Wi-Fi & Infrared (IR) remote with Power, Volume, Voice control, Live TV, TV Guide, Netflix and Foxtel Now buttons
  • External input – MicroSD slot and USB port for external media input
  • Mobile integration – support screen mirroring with Miracast and second screen ‘casting’ with Netflix and YouTube
  • Processor – Quad-core MStar C2
  • RAM – 2GB DRAM
  • Storage – 512MB Flash NAND
  • Ports – HDMI 2.0, USB 2.0, MicroSD Slot

Yes, if you aren't on our broadband network but you have at least one eligible Telstra service, you'll have full access to all Telstra TV features - but you will need a Telstra ID to activate the device. Here's how to get a Telstra ID.

Telstra TV lets you watch and control all of your entertainment - including the big streaming subscription apps, free-to-air and catch up TV, sport, music and movies - without changing HDMI inputs or remotes on your TV.  The Telstra TV Voice-enabled remote lets you search for and play shows using your voice. 

Here are some of the  key differences between Telstra TV and many Smart TVs:

Content led

With Telstra TV you can discover content from the home screen, without having to open individual apps. The device remembers your usage, and provides recommendations for what to watch next.

Universal search

Telstra TV has Australia’s only search function that allows you to easily search for titles, people or genres across Live TV, the 5 Catch up TV apps, Telstra TV Box Office, Foxtel Now, BINGE, Netflix, Stan, Amazon Prime Video, Hayu, BritBox, AnimeLab and DocPlay.

Automatic updates

Telstra TV is automatically updated for no extra charge, so you always have the newest content providers, app versions and software features without needing to buy or upgrade.

Easier sign up and payment

Telstra TV makes it easy to sign up to some of your favourite applications, with your details pre-populated. You can add Foxtel Now, Netflix and Kayo subscriptions, as well as Telstra TV Box Office transactions, to your Telstra Bill.

Telstra TV App

With the Telstra TV app on your mobile you can easily find content you love, save it to watch later, create wish lists, or use your mobile as a second remote at home. Plus, with private listening you can use your mobile device and headphones to listen to the audio on Telstra TV at home.

What's in the box

  • Telstra TV streaming box
  • 1.5m HDMI Cable
  • Power Adapter
  • Enhanced Wi-Fi Remote with two AAA batteries 
  • Quick Start Guide

Before you gift or sell your old Telstra TV to a friend you must perform a factory reset – this will help to ensure that your log-ins to your existing subscriptions are wiped from the device. If you don’t do this, it means that the person receiving your Telstra TV won’t need to enter new log in-details, so they will be able to access the existing subscriptions you are paying for. Without a factory reset, they may also be able to make additional purchases – but you’ll continue to be charged for them. 

To perform a factory reset of your Telstra TV device:

  • Navigate to the Home screen of your Telstra TV
  • Select Settings
  • Select System
  • Select Advanced System Settings
  • Select Factory Reset
  • Enter the 4-digit code shown on your TV screen
  • Press OK

If you have sold or gifted your Telstra TV device but forgot to factory reset the device, you should change the passwords of the subscriptions you accessed on your Telstra TV immediately. You can find instructions on how to reset passwords on our Help & Support pages. If you have lost or had your Telstra TV stolen please contact us.  We can remotely disable lost or stolen devices.

Have you gifted or sold your old Telstra TV

If you purchased your TTV on a device repayment plan and cancel early, you will be charged an early termination fee. 

This process is standard across Telstra and applies to most consumer devices and hardware products.

Telstra TV Box Office charges 

Telstra TV Box Office allows you to rent or purchase movies and tv shows via your Telstra TV and other compatible devices. If you don’t remember purchasing or renting content via Telstra TV Box Office, check with anyone who has direct access to your Telstra TV if they made the rental or purchase. 

If you use pre-paid or post-paid billing the charges for individual transactions will be on your Telstra bill but your bank, credit card or other payment provider may not show the charges as individually itemised transactions. 

If you use post-paid billing your Telstra bill is generally generated monthly and shows all the charges accrued in the month.  In these cases the Box Office transactions will be added to the bill and then the total is charged. 

If you use pre-paid billing you may have purchased credits which are being used for transactions.  In these cases your payment method will show the credits purchased, not the an itemised charge per box office transaction. 

You can see your full transaction history in the Telstra TV App’s and on our website.  It is in Settings and under the Payments section.  When we process a Telstra TV Box Office transaction, we also email a tax invoice for each one to your email address and this shows the title, date and the payment method used. 

Things you need to know

Service Availability

Services not available to all areas or homes and require a suitable TV. 

Standard Installation

Additional charges apply for non-standard installations of Telstra and Foxtel equipment.

Unlimited Data

Fair Use Policy applies, visit telstra.com.au/customer-terms/home-family for details.

Telstra Smart Modem™ Gen 2

Mobile backup available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is limited to speeds of up to 6Mbps for downloads and 1Mbps for uploads. Actual speeds will vary due to local conditions and content accessed.

Hardware Repayment Option (HRO)

Only customers with an existing fixed or post-paid mobile service are eligible. Maximum 5 HROs per customer at any one time. If you cancel an HRO early or cancel your existing fixed or post-paid mobile service(s), your HRO will also terminate and you will be required to pay out the remainder of your HRO.

Telstra TV

Existing Telstra post-paid service required. Requires a compatible TV with a HDMI port. A minimum internet speed of 3.5Mbps is recommended. Antenna required to access free-to-air channels in your area. Subscription and data charges apply.  Search not available across all apps. To benefit from HEVC and 4K, content needs to be produced in this format. 4K TV is also required to experience 4K resolution. 

Telstra TV Box Office

Buying a movie or TV show on Telstra TV Box Office allows you to stream that title as often as you like using your Telstra TV Box Office/ BigPond Movies account for as long as we have the right to make the title available to you. For use in Australia. Only available for use in Australia.  Additional charges apply to rent or buy Telstra TV Box Office titles.  Compatible device required. The ROKU POWERED logo is a trade mark or registered trade mark of Roku, Inc in Australia, the United States, and other countries.

TELSTRA PLUS

Must be 18+ with an active service. Excludes Telstra Enterprise and business customers. Points are earned on payment of Telstra bill or pre-paid recharge (excl. outright purchases, refunds, credits & late payment fees). Points expire 3 years from earning. Marketing opt-in required (preferences can be changed). Exit program anytime.​​

Telstra TV requires a compatible TV, minimum internet speed of 3.5Mbps. Antenna required for live TV. Subscription and data charges may apply. Only customers with an existing eligible fixed or post-paid mobile service, or new month to month plan are eligible. Maximum 5 add-ons per customer at any one time. If you cancel an add on early or cancel your existing fixed or post-paid mobile service(s), or cancel your upfront plan, your add on repayment will also stop. You will need to pay out the remainder of your add on(s) and the remainder of any hardware repayment charges pro rata.  Cancelling the Telstra TV will not automatically cancel app subscriptions you may have set up on the device – if you wish to cancel these you will need to do this separately. 

Telstra TV offer

Only customers with an existing eligible fixed or post-paid mobile service, or new Upfront plan are eligible to add Telstra TV. Maximum 5 add ons per customer at any one time. Eligible Telstra customers that add a Telstra TV on a monthly repayment option to their eligible fixed internet or mobile service and sign up to Telstra Plus, will receive 20,000 bonus Telstra Points. Bonus Telstra Points will be loaded onto your account within 14 days of purchase of Telstra TV (for existing Telstra Plus members) or within 14 days of sign up to Telstra Plus (for new Telstra Plus customers). Not compatible with other offers, and not redeemable for cash. Offer ends 19 December 2022.

Telstra TV app

Data charges apply for downloading and using the Telstra TV app.

Google Home

Requires Wi-Fi, a Google Account and a compatible device. Google and Google Home are trademarks of Google LLC.

Premium Evening Speed

Premium Evening Speed is for FTTP or Cable customers only. An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your actual speeds after connection if your typical speed will be limited. Find out more about speeds on the nbn network with Telstra at telstra.com/nbn-speeds.

Maximum Off Peak Speeds

Speeds will vary due to a number of factors including customer hardware, equipment and software, server limitations, the use of Wi-Fi or ethernet, type of content being accessed and the number users online.

nbn™ satisfaction guarantee

Available only to customers connecting to the nbn network with Telstra for the first time. For more info: telstra.com/nbn/guarantee

nbn Speed Boosts

Speed Boosts are not available on nbn Fixed Wireless.  Even if you choose a higher speed tier or purchase boost, your nbn service can never go faster than maximum line speed available at your premises. This means your Speed Boost may not improve the speed of your connection. Find out more about speeds on the nbn™ network with Telstra at telstra.com/nbn-speeds

Cable Speed Boosts

These speeds exceed the capabilities of some content servers and personal computers. Average speeds will be lower and actual speeds a single user will get will vary due to a number of factors including customer hardware, equipment and software, server limitations, type of content being accessed and a number of users online. Devices connected by Wi-Fi may experience slower speeds than those connected by Ethernet cable.

nbn™ New Development Charge

In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.

BINGE offer

2 months BINGE Standard subscription available to Telstra consumer post-paid mobile or home internet plan customers who are new to BINGE. Must sign up through the Telstra My Offers page. BINGE monthly subscription fees (currently $18/mth for Standard apply after offer ends unless you change or cancel. ​Cancel anytime.

Offer can also be applied to: BINGE Premium for $4/mth for 2 months. BINGE Premium monthly subscription fees (currently $22/mth) apply after offer ends unless you change or cancel. ​Cancel anytime. BINGE offer and Billing terms above apply.

Billing: Not compatible with any other BINGE offers. Not compatible with some billing platforms. Telstra billing not available for existing BINGE subscribers on another payment method. One redemption per customer account. Requires internet and compatible device and sign up to BINGE Terms of Service. Data charges apply.

Foxtel Now offer

You must be a new or returning Foxtel Now customer and have an eligible Telstra consumer post-paid mobile or fixed broadband service to be eligible for this offer. Eligible customers must redeem through and active Telstra account at telstra.com.au/foxtelnow. Foxtel Now standard monthly pricing applies at the end of the 1 month offer period ($25/month Essentials) unless you change your pack or cancel before the end of the offer period. Billing via Pay with Telstra only available to new Foxtel Now customers. One redemption per customer account. Requires internet & compatible device. Data charges apply. Australia only. Cannot be used in conjunction with any other Foxtel Now offer.​

The ROKU POWERED logo is a trade mark or registered trade mark of Roku, Inc in Australia, the United States, and other countries. The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

  • And Just Like That​ ©2023 WarnerMedia Direct, LLC. All Rights Reserved. HBO Max™ is used under license.​
  • The Idol​ 2023 © Home Box Office, Inc. All rights reserved. HBO and all related service marks are the property of Home Box Office, Inc.​
  • Full Circle​ © 2023 WarnerMedia Direct, LLC. All Rights Reserved. HBO Max™ is used under license.​
  • Fear the Walking Dead​ © 2023 AMC Film Holdings LLC. All Rights Reserved.​
  • Euphoria​ 2022 © Home Box Office, Inc. All rights reserved. HBO and all related service marks are the property of Home Box Office, Inc.​
  • Game of Thrones​ 2019 © Home Box Office, Inc. All rights reserved. HBO and all related service marks are the property of Home Box Office, Inc​
  • Succession​ 2023 © Home Box Office, Inc. All rights reserved. HBO and all related service marks are the property of Home Box Office, Inc.​
  • House of the Dragon​ 2022 © Home Box Office, Inc. All rights reserved. HBO and all related service marks are the property of Home Box Office, Inc.​
  • Black Adam​ © 2022 Warner Bros. Ent. All Rights Reserved © & TM DC.​
  • She Said​ © 2022 Universal Studios. All Rights Reserved.​

Questions about entertainment on Telstra?

Get in touch and we’ll help you as soon as we can.

My Telstra app

View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.

Telstra TV Support

See our support information for Telstra TV

Send us a message

Questions about entertainment? Get in touch and we'll help you as soon as we can.

Contact us

We're here to answer your questions.