Report an incident
Take your action
See the latest threats and security announcements.
What can we do to help?
Report a scam
If you've received a suspicious email, call or SMS related to your Telstra account.
Who else can help?
The Australian Government provides resources to assist with education or managing cyber crime incidents.
IDCARE - Manage identity theft
IDCARE supports members of the community across Australia and New Zealand who have concerns about their identity or related cyber security. Please consider engaging IDCARE to recieve free practical and behavioural support.
ACORN - Find out more on Cyber Crime
The ACORN provides information on how to recognise and avoid common forms of cybercrime (such as hacking, online scams, online fraud, identity theft and attacks on computer systems) as well as advice for those who have fallen victim, it also makes reporting cybercrime.
Other support options
Multilingual Support
If you'd like to speak with us in your preffered language, we've got you covered.
Help for other tech
We can help setup & protect your computer, smart devices, pinters & gaming consoles.