Digging and construction

Protecting Telstra's network assets

Contact us to report damages or before you start work to avoid costly damage to our network assets.

Find our cables

You need to find our underground cables before you dig. Find out how Before You Dig Australia (BYDA) can help you.

Relocating our network assets

What should you do if your project needs our underground or aerial assets to be relocated.

Reporting damage to Telstra's network assets

Let us know if you've found Telstra network assets that have been damaged.

Information for builders & developers

Find out the procedure to follow if you're working on a new development.

Rather get in touch? Let's get you connected

Online help & support

Find answers to your frequently asked questions.

Sign in to the My Telstra app

View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.

Multilingual support

Speak with us in your preferred language. We've got you covered.

Reach out to us

We're here to answer your questions.