What is an eSIM and why you should choose it

With an eSIM, you can connect to the Telstra network in minutes, have two numbers on one device, use the My Telstra app to manage your service and help reduce plastic waste.

3 minute read

What's an eSIM?

It's short for 'embedded SIM'. It's a digital SIM card that allows you to connect to a mobile network, without the need for a physical SIM card.

An eSIM is built directly into the hardware of your device. 

Most new smartphones are eSIM compatible, but you can use this guide to double check.

Why get an eSIM?

1. Connect to our network in minutes

Skip the wait for a physical SIM card or a trip to the store. With an eSIM, you can connect to our mobile network quickly and easily.

Just purchase your eSIM and activate it. It's a fast, convenient way to get started.

All our Upfront Mobile Plans and Pre-Paid Mobile Plans are eSIM compatible. Simply select the eSIM option at checkout.

Explore mobile plans

 

2. Manage it all in the My Telstra app

Activate and manage your eSIM directly in the My Telstra app - it can even check if your device supports eSIM.

The My Telstra app also makes it easy to:

  • View and pay bills.
  • Update your payment details.
  • Track usage and upcoming charges.
  • Access support and more.

Download the My Telstra app

 

3. Have two numbers on one device

Need to keep work and personal calls separate? With an eSIM, you can use two mobile numbers on a single device, with one on your eSIM and one on your physical SIM.

You can easily toggle between numbers and manage contacts separately, without carrying two phones.

Learn more about dual SIM

 

4. Make a positive impact with less e-waste

Choosing an eSIM helps reduce plastic waste and packaging materials, making it a more sustainable option. By switching to an eSIM, you'll be supporting a smarter, more environmentally conscious way to stay connected.

Learn how the Telstra Trade-In trick also reduces e-waste

 

How do I get an eSIM?

If you have an active mobile service, you can switch from a physical SIM to an eSIM.

If you would like an eSIM for a new mobile plan, simply choose the eSIM option at checkout.

Choose an eSIM for your next device

Thinking about getting a new device? Why not opt for an eSIM.

Switch to eSIM now

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An eSIM for your new Apple iPhone

All Telstra plans allow you to choose eSIM. It's a great choice with the new iPhone.

Learn about the latest iPhone

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