Dealing with the increasing frequency and complexity of security threats is a challenge for every business. That’s why Telstra Incident Response offers a managed service that gets your business ready to efficiently deal with potentially damaging cyber security incidents.
We provide priority, around-the-clock access to Telstra’s highly-skilled and vastly experienced Computer Emergency Response Team (CERT) when you need them most.
Our Incident Response service works on a retainer model to respond quickly when you notify us of a suspected incident, including unauthorised or compromised access to your systems, data loss or theft, network viruses, unauthorised payments, suspicious network activity or ransomware attacks.
Receive an annual allocation of 40 hours support from our CERT professionals for a single cyber-security incident, paid for on a retainer basis.
Our comprehensive global coverage and experience secures both domestic and overseas operations.
No time is wasted when an incident occurs. We target a response time of one hour from when an incident is reported for triage.
If you don’t experience an incident within the contract term, you can use the retainer for up to five days of security consulting services.
We work with your team to create a contingency process prepared in advance to better mitigate issues.
Incident Response Information SheetFind out more about Incident Response. Download the information sheet.6 MB | pdf | Find out more about Incident Response. Download the information sheet.
Managed Security Services BrochureSecurity Monitoring and Incident Response solutions for your business.1 MB | pdf | Security Monitoring and Incident Response solutions for your business.