Use our powerful API service to protect your business
Our API directly links your applications to Telstra, ensuring you are quickly alerted to different types of network events like SIM swaps and international roaming.
Telstra Event Detection API
Proactive protection against fraud
Protect your users and your business with proactive detection of possible fraud across your users’ mobile devices.
Savvy criminals are attempting to circumvent two factor authentication by swapping SIM cards for a particular mobile number. The Telstra Event Detection (TED) API monitors for SIM swap events and alerts your business quickly of suspicious activity.
Subscribe to the Telstra Event Detection API to get the peace of mind that lost or stolen devices are secure, protecting you against financial loss and maintaining customer trust.
Key Features
Bolster your two-factor authentication
We alert you to suspicious activity based on analysis of timestamped event data, including SIM swaps, port-in, port-out, MSISDN registration, and mobile service registration and cancellation.
Carrier and roaming alerts
Be sure you’re aware when a change is made to the assigned Australian carrier of a mobile number or when an Australian mobile number is detected overseas.
Benefits
Mitigate financial losses
Minimise financial losses by alerting subscribers to suspicious events as they are occurring.
Build brand trust
Give your customers the assurance their online transactions are secure.
Target your security
Better target resources to proactively monitor transactions for signs of fraud.
Reduce risk of fraud
Helps to reduce the risk of fraud for new forms of mobile payment services.
How it works
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A network event occurs
A range of events are detected by the Telstra Event Detection API, including changes being made to the assigned Australian carrier of a mobile number (carrier detection), swapping the SIM between mobile phones (SIM swap), and an Australian mobile phone travelling overseas (international roaming).
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Integration with the Telstra mobile network and customer apps
The detected event triggers an alert, which passes through the Telstra firewall before the Telstra Event Detection API forwards the alert to the subscribing customer. The customer firewall recognises the message is from Telstra Event Detection and allows it to talk with the relevant app.
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The customer is alerted and can take action
The alert allows the subscriber to action the alert and prevent fraudulent activity from occurring.
Why Telstra
Reliable, high quality performance through the Telstra network
Consistently high-quality collaboration and application underpinned by our Next IP network and Australia’s largest mobile network.
Security Intelligence
Get integrated, end-to-end network visibility for a faster, more coordinated response to incident through our Security Operations Centres.
Experience
Telstra has been helping businesses manage risk and protect data for decades, while we have been protecting our own network for even longer.