Accessible mobile features

Keeping you in touch with the latest accessible features

When you're looking for an accessible device, it would be helpful to know what accessible features are available.

Accessibility features on mobile phones and other smart devices

Most smart devices today have built-in accessibility features to help make them more accessible for everyone. This page focuses on the accessibility features on some Apple and Android mobile phones available in our store.

Accessible features on Apple devices

Apple devices have a range of accessibility options that you can turn on right from the start using the accessibility button on the Quick Start screen.  

Visit Apple Accessibility to learn more about these accessible features. The assistive technology on your Apple device can help if you experience difficulties with:

Speech

  • Live Speech – turns your typed text into spoken words
  • Personal Voice – creates a voice that sounds like you
  • Scribble – handwrite everything you want to say

Vision

  • VoiceOver + braille – describes what's on your screen also in braille
  • Magnifier – your camera acts like a digital magnifying glass
  • Spoken Content – changes the written word to spoken word

Hearing

  • Personalised Audio for Airpods – fine-tunes audio experience
  • Hearing devices for iPhone – enhance your audio experience 
  • Sensory Alerts – your phone vibrates or flashes for an alert

Mobility

  • Voice Control – uses your voice to navigate your apps
  • AssistiveTouch – adapts your touchscreen to your physical needs
  • Alternative input – navigates device with head or eye tracking

Cognitive

  • Assistive Access – customises your apps to lighten cognitive load
  • Pause Animated Images – stops the motion in video content
  • Live Speech – says out loud what you type

iPhones - designed to make a difference

An iPhone for all with built-in accessibility features to tailor apps and experiences.

Accessible features on Android devices

Android is the operating system used by a range of popular mobile phone brands including Samsung and Google. Android devices are built with accessibility in mind – making them more inclusive for everyone to experience the world. 

Visit Android Accessibility Help to find more accessible features and how to set them up. The built-in assistive technology can help if you’re experiencing difficulties with:

Vision

  • Talkback – allows you to hear what's on screen
  • Lookout – your camera can you help identify what’s nearby
  • Magnification – enlarges text and icons so easier to see
  • Colour correction – calibrates colours so easier to distinguish

Hearing

  • Live Transcribe – words appear on your phone as they're spoken
  • Live Caption – captions almost everything on your phone
  • Sound Amplifier – boosts sounds and filters background noises
  • Hearing aid support – streams media and calls to hearing aids

Mobility

  • Switch Access – hook up a physical switch or external keyboard
  • Voice Access – uses your voice to navigate your phone
  • Accessibility menu – simple tap for the features you use the most

5G Android phones with accessible features

All Android 5G phones come with the best Google apps installed, like Google Assistant and Google Lens.

Related links

Telstra

Home phones and teletypewriters

We have a range of products with features to support you if you're having difficulty accessing standard telephone services.

Telstra

Screen reader for email

Find out how to set up the screen reader accessibility tool for email. It varies depending on the device you're using to access your emails. Check our help and support pages to find the right one for you.

Rather get in touch? Let's get you connected

Online help & support

Find answers to your frequently asked questions.

Sign in to the My Telstra app

View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.

National Relay Service (NRS)

If you're a TTY user or have difficulty with speech or hearing, call the NRS.

Reach out to us

We're here to answer your questions.