Click & Collect is available only at participating stores. Don’t stress if there is not one near you currently. We are rolling it out in more stores regularly with most Australian Telstra stores to have Click & Collect available within the next few months.
If a product is “Unavailable for Click & Collect” it could mean the store is not participating or the store has reached the maximum number of Click & Collect items for release that day. Try in-store to see if the product is available for purchase.
Note: Click & Collect is available on mobile and laptops, not accessories.
How does Telstra Click & Collect work?
Place your order online
We will message you when your order is ready for pick up
Mobile device coverage depends on where you are, the device you are using and whether it has an external antenna attached.
The 5G symbol appearing on the device represents that 5G is available on the network in the vicinity of the device. Speed and performance, and whether a 5G device uses the available 5G depends on prevailing radio conditions at your location and whether the device is actively downloading or uploading data. Outside of 5G coverage, 5G devices will continue to use our fastest available 4G, or 3G where 4G is unavailable.
The Telstra mobile coverage checks have been created using tools that predict the likely areas of outdoor coverage. We have not individually tested every particular location within the identified outdoor coverage areas for coverage. This means that while the footprint of outdoor coverage for a particular location is generally accurate, there may be some areas described as being within the outdoor coverage area proximate to locations searched where your device will not work. This is a common characteristic of wireless systems. For example, actual outdoor coverage could be degraded or not existent in specific locations due to certain geographic features or as a result of the device used. Geographic features that may reduce or block outdoor coverage could include formations, such as hills and mountains or even trees.
The Telstra mobile coverage checks also provide an indication of the availability of indoor coverage at locations searched, where this is predicted. This is as accurate as we can make it based on what we know. Indoor coverage is highly variable and there may be locations where indoor coverage is indicated, but your device will not work due to local building density, physical structures and building materials. For example, the following things may reduce or block indoor coverage: basements, lifts, underground car parks, concrete buildings, tunnels and road cuttings, steel framing and metallic window film. Devices such as the Telstra Mobile Smart Antenna may assist to improve indoor coverage where it would otherwise not occur.
Factors beyond Telstra's control such as the weather, tides, sea conditions and your antenna installation (type and height of antenna above sea level) can significantly influence the actual user experience of coverage, data speed and performance in offshore locations. Public mobile networks must not be relied upon as a primary method of emergency communication at sea.
iPad (10th gen)
Video content description
A display of the various features of the new Apple iPad such as the 10.9-inch Liquid Retina display, all-day battery life, Superfast 5G and Wi-Fi 6 capabilities, more advanced camera system and A14 Bionic chip.
Telstra currently offers 5G in select areas and is progressively rolling it out to other areas. In non-5G coverage areas, you’ll automatically switch to our 4G or 3G. Check our coverage map for more details.
[UPBEAT ELECTRONIC MUSIC PLAYING]
Titles: Meet iPad.
The dot in the letter “i” bounces up, followed by a trail of yellow, pink and blue dots. They drop back down. Now, iPad devices stand in a row in blue, pink, yellow and silver. Bold, colourful discs fill the display of an iPad.
Titles: Four bold colours.
The iPad devices line up, displaying their cameras.
Titles: All-screen design.
On an iPad, a blue Smart Folio unfolds, revealing an image of a person wearing white athletic shoes and white socks. They stand next to a pink, orange, green and blue basketball on a pink and blue court. The image extends to the narrow borders of the iPad.
Titles: Powers all your favourite apps with the A14 Bionic chip.
On the iPad, app windows are arranged in a grid. They slide to the right, revealing more open windows: Photos, Calendar, Numbers, Safari, Mail, Notes, Apple Music, Keynote, Pages, Genshin Impact. In Genshin Impact, a character wields a sword in a field.
Titles: All-day battery life.
The text “battery” fills with green.
Titles: Battery life varies by use and configuration. See apple.com/au/batteries for more information.
Now, on an iPad, Messages is selected from the Dock and dragged next to an open Safari window. Messages opens in Split View.
Titles: Unlock with your finger.
A fingerprint touches the top button of an iPad. The screen of the iPad unlocks.
Titles: Landscape front camera with Centre Stage.
The front camera is positioned at the centre of the long side of an iPad. Yellow focus boxes frame the text “Centre Stage.” Now, on a FaceTime call on an iPad, the camera adjusts the frame to capture two people dancing.
Titles: Stay connected with superfast Wi-Fi, with superfast 5G.
Freeform displays on an iPad. A project entitled “Mural Project” is moved around during a video call. The project displays written and typed notes, a colour palette, and drawings.
Titles: Freeform coming to iPadOS 16 in a software update in late 2022.
Titles: Works with Apple Pencil.
An Apple Pencil slides beside an iPad. The Apple Pencil underlines text in Notes on the iPad.
Titles: USB-C to Apple Pencil Adapter required to work with iPad (10th generation). Subject to availability.
Titles: Magic Keyboard Folio.
A white Magic Keyboard Folio attaches to a blue iPad. It sits propped up beside another iPad.
Titles: and Smart Folio.
Yellow, pink, white and blue Smart Folios attach to iPad devices.
Blue, pink and yellow titles: Lovable. Drawable. Magical.
The profiles of silver, yellow, pink and blue iPad devices line up in a row. The iPads fan out, then come together.
Titles: Accessories sold separately and subject to availability. 5G data plan and coverage required. Speeds will vary. Check with your carrier for details.
Blue, pink and yellow titles collapse into black titles: iPad.