Business Voice Plan Support

Your plan is changing

We're moving you to our $50/mth Telstra Ultimate Business Voice Plan.

Your new plan may have a different plan price and inclusions.

What's happening?

We’re making changes to our systems to help improve how we support your business. As part of this effort, we’re discontinuing some older plans. This means we’ll retire your current plan and move you to our latest month-to-month plan: $50/mth Telstra Ultimate Business Voice Plan (plan price may change).

Your new month-to-month plan will give you the flexibility to cancel your plan if it no longer suits your needs.

Read on to learn more about your new plan and plan inclusions.

$50/mth Telstra Ultimate Business Voice Plan

Our $50 Ultimate Business Voice Plan includes unlimited calls to standard Australian numbers. This includes:

Local calls
National calls
Mobile calls
13 calls
Calls to 1194 & 1196
Calls to 014, 125, 12456, 1224, Sensis 1234
Optus or Telstra Satellite.

For more details about this plan, check the Critical Information Summary

International calling

We understand that being moved to a new plan may be inconvenient. We want to ensure you don’t lose access to important features like international calling. Here’s what’s changing:

If international calls were included in your previous plan, they’ll now be offered as a separate Business International Calling Pack at $20 per month.
This pack will be automatically added to your new plan to maintain your international calling access and will appear as a separate item on your bill.
If you already have the Business International Calling Pack, it will be automatically moved to your new plan.
You can contact us to cancel the pack at any time if you no longer need it.

Pay-as-you-go rates will apply:

if you don't have a Business International Calling Pack or choose to remove it
for countries not included in the pack.

These rates and Business International Calling Pack destinations are subject to change in accordance with Our Customer Terms.

See Business International Calling Pack destinations

What happens to my add-ons?

Your current add-ons will be carried over to your new plan and Calling Number Display will be added at no charge.

You may incur a separate monthly fee or charges for these add-ons and they'll be billed separately from your plan. You can cancel any add-on at no extra cost if you no longer need it after the plan change.

What will happen to my discount?

When you move to your new plan, any existing discounts you may have will be removed.

Please check the email or letter we've sent you with details about the changes.

Need help?

Online support

Get information about internet and office phones from our frequently asked questions.

Get online support

Helping you when times are tough

Depending on your level of urgency, we have flexible options that can help keep you connected.

Explore payment assistance

Get in touch

We're here and ready to help.

Countries to which, pay as you go standard international rates apply. The fee includes call a connection fee and cost per minute for landline and mobile phone numbers.

Country	Call connection fee	Landline per min	Mobile per min
Afghanistan	$0.55	$1.95	$1.95
Alaska	$0.55	$0.02	$0.02
Albania	$0.55	$1.20	$1.20
Algeria	$0.55	$1.95	$1.95
American Samoa	$0.55	$1.95	$1.95
Andorra	$0.55	$0.80	$0.80
Angola	$0.55	$1.80	$1.80
Anguilla	$0.55	$1.95	$1.95
Antarctica	$0.55	$0.65	$0.65
Antigua and Barbuda	$0.55	$1.35	$1.35
Argentina	$0.55	$0.03	$0.30
Armenia	$0.55	$1.55	$1.55
Aruba	$0.55	$1.35	$1.35
Ascension Island	$0.55	$1.60	$1.60
Austria	$0.55	$0.30	$0.45
Azerbaijan	$0.55	$1.55	$1.55
Bahamas	$0.55	$0.85	$0.85
Bahrain	$0.55	$1.50	$1.50
Bangladesh	$0.55	$0.05	$0.05
Barbados	$0.55	$1.40	$1.40
Belarus	$0.55	$1.20	$1.20
Belgium	$0.55	$0.05	$0.30
Belize	$0.55	$1.40	$1.40
Benin	$0.55	$1.90	$1.90
Bermuda	$0.55	$1.20	$1.20
Bhutan	$0.55	$1.70	$1.70
Bolivia, Plurinational State of	$0.55	$1.40	$1.40
Bosnia and Herzegovina	$0.55	$0.20	$0.35
Botswana	$0.55	$1.60	$1.60
Brazil	$0.55	$0.05	$0.30
British Indian Ocean Territory	$0.55	$1.90	$1.90
Brunei Darussalam	$0.55	$1.05	$1.05
Bulgaria	$0.55	$1.35	$1.35
Burkina Faso	$0.55	$1.90	$1.90
Burundi	$0.55	$1.90	$1.90
Cabo Verde	$0.55	$1.90	$1.90
Cambodia	$0.55	$0.20	$0.20
Cameroon	$0.55	$1.95	$1.95
Canada	$0.55	$0.01	$0.01
Cayman Islands	$0.55	$1.35	$1.35
Central African Republic	$0.55	$1.90	$1.90
Chad	$0.55	$1.95	$1.95
Chile	$0.55	$0.05	$0.30
China	$0.55	$0.02	$0.02
Colombia	$0.55	$1.40	$1.40
Comoros	$0.55	$1.50	$1.50
Congo	$0.55	$1.90	$1.90
Congo,the Democratic Republic of the	$0.55	$1.95	$1.95
Cook Islands	$0.55	$1.35	$1.35
Costa Rica	$0.55	$1.60	$1.60
Côte d'Ivoire	$0.55	$1.90	$1.90
Croatia	$0.55	$0.40	$1.00
Cuba	$0.55	$1.15	$1.15
Cyprus	$0.55	$0.05	$0.05
Czechia	$0.55	$0.10	$0.30
Denmark	$0.55	$0.05	$0.30
Djibouti	$0.55	$1.95	$1.95
Dominica	$0.55	$1.15	$1.15
Dominican Republic	$0.55	$0.85	$0.85
Ecuador	$0.55	$1.40	$1.40
Egypt	$0.55	$0.15	$0.15
El Salvador	$0.55	$1.35	$1.35
Equatorial Guinea	$0.55	$1.95	$1.95
Eritrea	$0.55	$1.95	$1.95
Estonia	$0.55	$0.20	$0.20
Ethiopia	$0.55	$1.95	$1.95
Falkland Islands (Malvinas)	$0.55	$1.40	$1.40
Faroe Islands	$0.55	$1.25	$1.25
Fiji	$0.55	$0.30	$0.30
Finland	$0.55	$0.65	$0.90
France	$0.55	$0.03	$0.20
French Guiana	$0.55	$1.40	$1.40
French Polynesia	$0.55	$1.00	$1.00
Gabon	$0.55	$1.90	$1.90
Gambia	$0.55	$1.90	$1.90
Georgia	$0.55	$1.55	$1.55
Germany	$0.55	$0.05	$0.25
Ghana	$0.55	$0.20	$0.20
Gibraltar	$0.55	$1.20	$1.20
Greece	$0.55	$0.03	$0.20
Greenland	$0.55	$1.25	$1.25
Grenada	$0.55	$1.40	$1.40
Guadeloupe	$0.55	$1.25	$1.25
Guam	$0.55	$0.75	$0.75
Guantanamo Bay	$0.55	$1.60	$1.60
Guatemala	$0.55	$1.40	$1.40
Guinea	$0.55	$1.90	$1.90
Guinea-Bissau	$0.55	$1.95	$1.95
Guyana	$0.55	$1.50	$1.50
Haiti	$0.55	$1.80	$1.80
Holy See (Vatican City State)	$0.55	$0.40	$0.40
Honduras	$0.55	$1.40	$1.40
Hong Kong	$0.55	$0.02	$0.02
Hungary	$0.55	$0.05	$0.25
Iceland	$0.55	$1.00	$1.00
India	$0.55	$0.03	$0.03
Indonesia	$0.55	$0.10	$0.10
Inmarsat Aero	$ -	$10.99	$10.99
Inmarsat B	$ -	$ 5.99	$ 5.99
Inmarsat B-HSD	$ -	$19.99	$19.99
Inmarsat GAN ISDN	$ -	$14.99	$14.99
Inmarsat M	$ -	$ 3.99	$ 3.99
Inmarsat Mini M	$ -	$ 3.49	$ 3.49
Iran, Islamic Republic of	$0.55	$0.15	$0.15
Iraq	$0.55	$0.20	$0.20
Ireland	$0.55	$0.03	$0.25
Iridium	$ -	$ 4.85	$ 4.85
Israel	$0.55	$0.03	$0.15
Italy	$0.55	$0.03	$0.25
Jamaica	$0.55	$1.35	$1.35
Japan	$0.55	$0.03	$0.15
Jordan	$0.55	$0.20	$0.20
Kazakhstan	$0.55	$1.55	$1.55
Kenya	$0.55	$0.25	$0.25
Kiribati	$0.55	$1.95	$1.95
Korea, Democratic People's Republic of	$0.55	$1.60	$1.60
Korea, Republic of	$0.55	$0.03	$0.05
Kuwait	$0.55	$1.40	$1.40
Kyrgyzstan	$0.55	$1.55	$1.55
Lao People's Democratic Republic	$0.55	$0.20	$0.20
Latvia	$0.55	$1.15	$1.15
Lebanon	$0.55	$0.10	$0.35
Lesotho	$0.55	$1.35	$1.35
Liberia	$0.55	$1.95	$1.95
Libya	$0.55	$1.60	$1.60
Liechtenstein	$0.55	$0.60	$0.60
Lithuania	$0.55	$0.20	$0.20
Luxembourg	$0.55	$0.75	$0.75
Macao	$0.55	$1.35	$1.35
Macedonia, the former Yugoslav Republic of	$0.55	$0.15	$0.40
Madagascar	$0.55	$1.90	$1.90
Malawi	$0.55	$1.60	$1.60
Malaysia	$0.55	$0.03	$0.03
Maldives	$0.55	$1.90	$1.90
Mali	$0.55	$1.90	$1.90
Malta	$0.55	$0.20	$0.05
Marshall Islands	$0.55	$1.70	$1.70
Martinique	$0.55	$1.35	$1.35
Mauritania	$0.55	$1.90	$1.90
Mauritius	$0.55	$0.20	$0.20
Mayotte	$0.55	$1.40	$1.40
Mexico	$0.55	$1.10	$1.10
Micronesia, Federated States of	$0.55	$1.70	$1.70
Moldova, Republic of	$0.55	$1.63	$1.63
Monaco	$0.55	$0.64	$0.64
Mongolia	$0.55	$1.95	$1.95
Montenegro	$0.55	$0.25	$0.25
Montserrat	$0.55	$1.60	$1.60
Morocco	$0.55	$1.95	$1.95
Mozambique	$0.55	$1.95	$1.95
Myanmar	$0.55	$1.70	$1.70
Namibia	$0.55	$1.60	$1.60
Nauru	$0.55	$1.95	$1.95
Nepal	$0.55	$1.60	$1.60
Netherlands	$0.55	$0.03	$0.25
Netherlands Antilles	$0.55	$1.25	$1.25
New Caledonia	$0.55	$1.00	$1.00
New Zealand	$0.55	$0.03	$0.30
Nicaragua	$0.55	$0.20	$0.20
Niger	$0.55	$1.90	$1.90
Nigeria	$0.55	$0.25	$0.25
Niue	$0.55	$1.95	$1.95
Norfolk Island	$0.55	$1.95	$1.95
Northern Mariana Islands	$0.55	$1.40	$1.40
Norway	$0.55	$0.30	$0.30
Oman	$0.55	$1.30	$1.30
Pakistan	$0.55	$0.10	$0.15
Palau	$0.55	$1.30	$1.30
Palestine, State of	$0.55	$0.03	$0.03
Panama	$0.55	$1.35	$1.35
Papua New Guinea	$0.55	$0.83	$0.83
Paraguay	$0.55	$0.20	$0.20
Peru	$0.55	$0.25	$0.25
Philippines	$0.55	$0.02	$0.15
Poland	$0.55	$0.05	$0.20
Portugal	$0.55	$0.05	$0.74
Puerto Rico	$0.55	$0.75	$0.75
Qatar	$0.55	$1.90	$1.90
Réunion	$0.55	$1.60	$1.60
Romania	$0.55	$0.10	$0.25
Russian Federation	$0.55	$1.50	$1.50
Rwanda	$0.55	$1.60	$1.60
Saint Helena, Ascension and Tristan da Cunha	$0.55	$1.40	$1.40
Saint Kitts and Nevis	$0.55	$1.40	$1.40
Saint Lucia	$0.55	$1.40	$1.40
Saint Pierre and Miquelon	$0.55	$1.35	$1.35
Saint Vincent and The Grenadines	$0.55	$1.40	$1.40
Samoa	$0.55	$0.55	$0.55
San Marino	$0.55	$0.48	$0.48
Sao Tome and Principe	$0.55	$1.60	$1.60
Saudi Arabia	$0.55	$1.58	$1.58
Senegal	$0.55	$1.95	$1.95
Serbia	$0.55	$0.25	$0.25
Seychelles	$0.55	$1.90	$1.90
Sierra Leone	$0.55	$1.90	$1.90
Singapore	$0.55	$0.02	$0.02
Sint Maarten (Dutch part)	$0.55	$1.25	$1.25
Slovakia	$0.55	$0.20	$0.20
Slovenia	$0.55	$0.10	$0.10
Solomon Islands	$0.55	$1.34	$1.34
Somalia	$0.55	$1.95	$1.95
South Africa	$0.55	$0.05	$0.25
South Sudan	$0.55	$1.60	$1.60
Spain	$0.55	$0.05	$0.30
Sri Lanka	$0.55	$0.10	$0.15
Sudan	$0.55	$1.60	$1.60
Suriname	$0.55	$1.35	$1.35
Swaziland	$0.55	$1.90	$1.90
Sweden	$0.55	$0.05	$0.20
Switzerland	$0.55	$0.05	$1.12
Syrian Arab Republic	$0.55	$0.30	$0.30
Taiwan	$0.55	$0.03	$0.15
Tajikistan	$0.55	$1.35	$1.35
Tanzania, United Republic of	$0.55	$1.60	$1.60
Thailand	$0.55	$0.03	$0.03
Thuraya	$ -	$ 5.65	$ 5.65
Timor-Leste	$0.55	$0.65	$0.65
Togo	$0.55	$1.90	$1.90
Tokelau	$0.55	$1.95	$1.95
Tonga	$0.55	$0.90	$0.90
Trinidad and Tobago	$0.55	$1.15	$1.15
Tunisia	$0.55	$1.20	$1.20
Turkey	$0.55	$0.05	$0.15
Turkmenistan	$0.55	$1.35	$1.35
Turks and Caicos Islands	$0.55	$1.60	$1.60
Tuvalu	$0.55	$1.76	$1.76
Uganda	$0.55	$1.60	$1.60
Ukraine	$0.55	$0.20	$0.20
United Arab Emirates	$0.55	$0.25	$0.20
United Kingdom	$0.55	$0.02	$0.20
United States	$0.55	$0.02	$0.02
Uruguay	$0.55	$0.15	$0.40
Uzbekistan	$0.55	$1.35	$1.35
Vanuatu	$0.55	$1.95	$1.95
Venezuela, Bolivarian Republic of	$0.55	$1.00	$1.00
Viet Nam	$0.55	$0.05	$0.05
Virgin Islands, British	$0.55	$1.60	$1.60
Virgin Islands, US	$0.55	$0.75	$0.75
Wallis and Futuna	$0.55	$1.40	$1.40
Yemen	$0.55	$1.60	$1.60
Zambia	$0.55	$1.60	$1.60
Zimbabwe	$0.55	$0.20	$0.55

Business Voice Plan Support

Your plan is changing

What's happening?

$50/mth Telstra Ultimate Business Voice Plan

International calling

Unlimited calls to fixed lines in 35 destinations

Unlimited calls to mobiles in 17 destinations

What happens to my add-ons?

What will happen to my discount?

Need help?

Online support

Helping you when times are tough

Get in touch

Africa

Asia

Europe

Middle East

North America

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Oceania

Business Voice Plan Support

Your plan is changing

What's happening?

$50/mth Telstra Ultimate Business Voice Plan

International calling

What h﻿appens to my a﻿dd-ons?

What will happen to ﻿my discount?

Need help?

Online support

Helping you when times are tough

Get in touch

What happens to my add-ons?

What will happen to my discount?