How do I transfer data from my old phone to my new Samsung Galaxy S21?

Before you start, make sure your buds and phone are fully charged and within Bluetooth range of each other. If you’ve uninstalled the Galaxy Wearable app, reinstall the app from the Google PlayStore.

You can pair your Galaxy Buds+, Buds Live or Galaxy Buds Pro to your Samsung phone or tablet in 4 simple steps:

1. Turn on your Bluetooth Settings on the Galaxy S21
2. Open the Galaxy Buds charging case, the earbuds will automatically enter Bluetooth pairing mode
3. On your Galaxy S21, a pop-up window will appear from the SmartThings app^* asking you to connect your Buds, tap Connect
4. Your Galaxy Buds should now be connected.

You can now listen to music from your Galaxy Buds and adjust settings within the Galaxy Wearable App.

For more help, go to Samsung Support.

* If the pop-up window doesn’t appear on your Galaxy phone you may need to pair with the Galaxy Wearable app.

Note:  You can download the SmartThings or Galaxy Wearable apps from the Galaxy App or Google Play stores to pair the Galaxy Buds to Android devices running Android OS 5.0 and higher, with more than 1.5GB of RAM.

The fastest way to transfer data from your old phone to your new phone is by cable (Lightning to USB-C cable, or USB-C to USB-C cable. To transfer:

• Open Smart Switch app on your Galaxy phone
  
• Connect your new Galaxy phone to your old iOS device via lightning cable
• When the iOS device recognises the USB connection, select Trust on the iPhone for permission to read its contents
• Select the content you want to transfer from the iOS device and select Transfer to start the process
• On your Galaxy phone, select the compatible apps you can download and tap Install
• When the download is complete tap on Next, then Done.
  

Go to Samsung Support for more information about how to transfer content from iOS.

Before you start

• You’ll need to be registered on iCloud and using it to back up your iOS phone already. If you’re not familiar with using iCloud, visit the iCloud setup site.
• You may need to create an app-specific password because the iCloud server will recognise Smart Switch as a third-party app.
• You’ll need an internet connection. Data fees may apply.

To transfer:

1. Launch the Smart Switch app on your Galaxy S21 and tap Receive Data
2. Select iPhone/iPad, then Get data from iCloud instead
3. Sign in to your iCloud account
4. On your iOS device a two-step verification code will appear on the screen. Input that code into your Galaxy S21 then tap OK
5. Select the data you would like to transfer to your Galaxy S21, then tap Transfer
6. When the download is complete tap Next, then Done.

Go to Samsung Support for more information about how to transfer content from iOS.

First, backup your iOS device to iTunes, then use Smart Switch PC or Smart Switch for Mac to download data onto your Samsung Galaxy S21.