What's extra data and how is it different to excess data charges?
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Extra data replaces the excess data usage rates that in the past would’ve been charged when you went over your data allowance. Extra data is now included with all of Telstra’s mobile and mobile data plans and automatically gives you a 1GB block of data for $10 when you go over your monthly allowance.
- If you use that 1GB before the end of your billing period, we'll automatically add another 1GB of data for $10
- Any extra data you don’t use expires at the end of your monthly billing period
- You can only use extra data in Australia.
Frequently asked questions
We’ll add 1GB of data for $10 which will be shared by all the shared data services on that account – we don’t add individual data blocks to each shared service. All the devices sharing the account can use the extra data blocks.
If the 1GB is used up before the end of your billing period, we'll automatically add an additional 1GB of data for another $10 each. At the end of your billing period, the extra data will expire and you'll return to your normal monthly data allowance.
To check data usage in My Telstra:
- Go to Services
- Your current data usage is displayed for each service.
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