What devices are compatible with eSIM?
Find out how to tell if your device can use an eSIM.
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A device will only have an EID, or Embedded Identity Document, if it supports eSIM. The EID serial number is usually printed on the box of your device.
You can also find your EID:
- On a smartphone, by dialling *#06#
- On a Tablet, in Settings > About.
Most devices released after 2020 are eSIM compatible, however, if the device was purchased overseas the eSIM may not work in Australia.
If you’re still unsure, check your device manufacturer’s website.
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