What devices are compatible with eSIM?
Find out how to tell if your device can use an eSIM.
Take me to
A device will only have an EID, or Embedded Identity Document, if it supports eSIM. The EID serial number is usually printed on the box of your device.
You can also find your EID:
- On a smartphone, by dialling *#06#
- On a Tablet, in Settings > About.
If you’re still unsure, check your device manufacturer’s website.
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