- The grey section shows a snapshot of your bill. It lists the subtotal for each service and at the bottom, you'll find the overall total. If there's any outstanding amount, it's also listed here.
- This is the due date of your bill.
- If you have any questions about your bill, our contact details are shown here.
- Payment options are listed here.
- Each service has an icon and a different colour. You can match these with information on the following pages, and see which charges relate to which service.
- If you've gone over your Plan allowance, the details are listed here.
- Anything not included in your Plan allowances is shown here.
- These items are outside your Plan allowance or are partly discounted. Any credit or debit adjustments will be shown here.
- This column shows the sub totals and the overall total of your bill.
Reading your bill summary section
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Watch our video on How to Understand Bill Charges