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Telstra 24x7 My Account and the Telstra 24x7® App let you manage your Telstra account and services from your computer, compatible smartphone or tablet.

What you can do

  • Check your estimated usage (post-paid mobile) or balance (Pre-Paid mobile)
  • Recharge or change your Pre-Paid offer
  • Check your estimated home broadband data usage
  • Request a data top up for your home broadband service at no extra cost (up to 3 times a calendar year on selected plans)
  • Add Voice and Data packs (post-paid mobile)
  • Add Plus packs (Pre-Paid mobile)
  • Track your nbn™ service order and re-schedule appointments 
  • View and pay your bills
  • Update your billing address and change your bill type*
  • Manage Premium SMS services
  • Manage International Roaming
  • Get Telstra Thanks and Apple Music offers
  • Access Support and Diagnostic tools


Good to know: Some app features aren't available for some devices.
*These features are only available on Telstra 24x7 My Account

How do I get the app?

Download the Telstra 24x7 App from Google Play for Android™ smart phones and tablets, or the App Store for iPhone and iPad.

How do I login?

You need a Telstra ID to login to Telstra 24x7 My Account or the Telstra 24x7 App. If you don’t already have one, register for a Telstra ID here.





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