Telstra 24x7 My Account and the Telstra 24x7® App let you manage your Telstra account and services from your computer, compatible smartphone or tablet.
What you can do
- Check your estimated usage (post-paid mobile) or balance (Pre-Paid mobile)
- Recharge or change your Pre-Paid offer
- Check your estimated home broadband data usage
- Request a data top up for your home broadband service at no extra cost (up to 3 times a calendar year on selected plans)
- Add Voice and Data packs (post-paid mobile)
- Add Plus packs (Pre-Paid mobile)
- Track your nbn™ service order and re-schedule appointments
- View and pay your bills
- Update your billing address and change your bill type*
- Manage Premium SMS services
- Manage International Roaming
- Get Telstra Thanks and Apple Music offers
- Access Support and Diagnostic tools
Good to know: Some app features aren't available for some devices.
*These features are only available on Telstra 24x7 My Account
How do I get the app?
Download the Telstra 24x7 App from Google Play for Android™ smart phones and tablets, or the App Store for iPhone and iPad.
How do I login?
You need a Telstra ID to login to Telstra 24x7 My Account or the Telstra 24x7 App. If you don’t already have one, register for a Telstra ID here.