Find the best mobile plan for your business. Learn how to choose a plan with the data, features and flexibility to help keep your team connected and productive.
Mobile connectivity is crucial for today’s businesses. You might manage key aspects of your business from your smartphone. Or you may lead teams collaborating or working on the go. Either way, reliable mobile services are important for connecting to customers, suppliers, and staff.
Choosing the right mobile service is vital to help you stay productive and manage business costs. Here, we break down questions to consider when choosing a mobile service so you can find the perfect plan for your business.
Before you decide on a mobile service, consider how you and your team use mobile devices. What’s most important from a mobile plan to help you work the way you want?
For example, if you use cloud services to run your business, and you spend a lot of time away from fixed connections, you may need a lot of mobile data.
Discover how cloud solutions can help boost efficiency in your business.
Likewise, if you do a lot of video calls on your phone, these can use large amounts of data.
Other factors to consider may include:
Once you understand exactly what you need, you can find the best plan. Here are some key factors to consider when evaluating mobile services.
One of the fundamental questions is whether you can get the coverage you want where you need it. Mobile network coverage varies between service providers.
Choosing the right service provider is especially important outside of major urban areas. Differences between network coverage can be most stark in regional and rural Australia.
See how we keep you connected with our coverage maps.
Remember that mobile device coverage depends on where you are and the device you are using.
If you’re happy with a provider's coverage, a good next step is to consider your data needs. Most service providers distinguish different mobile plans based on the data allowance, shown in GB (gigabytes).
Telstra’s range of business mobile plans include data allowances that cover a range of needs.
This kind of plan is ideal for sole traders or those who have Wi-Fi available most of the time. For example, you might be a freelance writer who primarily works from home and uses mobile data mainly for email and occasional research.
A larger data allowance could be perfect if you’re out and about and need to connect on the go. For example, if you’re a small construction crew that relies on mobile apps for project management, site photos, and communication with the office.
Some businesses have a higher data usage. The premium plan may be a great fit if you think this is you. For example, if you have a sales team that travels frequently and uses data-intensive sales tools or video conferencing.
Some mobile plans allow you to pool mobile data across many devices or between services. Shared data can be a good way to make the most of your data allowance. It’s good if your teams use several connected devices. For example, an electrician who uses a tablet to do quality controls and invoicing at a customer’s premises. Shared data means one plan for the employee’s mobile phone and tablet.
Data sharing can be useful for businesses where employee data use varies. It can help you cater to differences between heavy and light data users without having to give everyone the same plan.
You might also explore if you can bundle multiple mobile services together. Some providers let you attach, or bundle, additional mobile services with a main mobile plan. This can help you connect your team on the same network and may offer better value depending on your business needs.
Explore bundle plans from Telstra
If your business makes international calls, look for business mobile phone plans with international call inclusions.
You may want the ability to use international roaming services so also check out inclusions or options to add this feature on if you think you’ll be travelling overseas.
Learn more about how to stay connected when travelling overseas for business.
The best mobile plans offer you the flexibility to adapt to your changing circumstances.
No lock-in contracts mean you can change plans month-to-month to adapt to your business needs, or cancel anytime. Easy upgrades let you add data or devices as your team grows.
For example, a trade business wins lots of new customers. The team is on-site and away from the business’ network for more time. They need more data to be productive. No lock-in contracts mean it’s easy to add more data to support this growth.
Discover how eSIM can support flexible mobile setups.
When your business depends on being connected, a good service can mean the difference between making or losing a sale. And if issues do happen, the ability to resolve them fast is critical. This is where reliable customer support comes in.
Customer support capabilities offered between different mobile providers varies greatly. Look for providers that offer support to help you troubleshoot issues quickly.
Telstra Business mobile plans include in-app support, plus support from local teams over the phone or in-store.
In today’s globally connected world, every business must take cybersecurity seriously. Mobile devices are a critical part of a business’ toolkit now and should be protected.
Mobile-specific security solutions, such as Telstra Device Security For Business, can be an effective way to increase the security of your mobile devices.
When choosing a mobile plan, look for those with security features.
Things to look for include:
Device safety checks offer protection for your business devices. They check your device has not been affected by phishing, malware, ransomware and the latest viruses.
Web protection helps protect you while you use a browser. It offers timely alerts of risky websites and links. These help you do business online more confidently.
Identity monitoring helps you keep your business information safe from identity theft by monitoring personal data like credit card numbers and email addresses on the dark web. If your information is found, you’ll be alerted so you may be able to act before it's used against you.
Scan Wi-Fi networks for cyber threats and get alerts when connecting to unsafe Wi-Fi networks.
At Telstra, we work around the clock to protect our networks. We block millions of cyber threats every day and monitor our network 24/7 to help protect your data from suspicious activity.
Choosing the right mobile plan for your business is important. Think about what your team needs and how you work. Consider your data usage, the coverage you want and any extra features such as mobile security.
Once you have identified your priorities, it’s time to find the best business mobile plan. Explore Telstra's range of business mobile plans or contact us today to discuss your needs.
Add a phone to a business plan and experience great coverage while knowing that our Security Operations Centres are helping to detect cyber threats each day.
Get mobiles that support your business in more places. Our experts can help you find devices and data plans best fit for your needs.
