Business Internet Only plans offer support and flexibility to fit your business

Our new Business Internet Only plans

If you already have a modem and want a simple and affordable plan, our Business Internet Only plans are designed to give you flexibility to choose what works for your business. 

To connect to a Business Internet Only plan, you’ll need to bring your own modem or buy one separately as it won’t be included in your internet plan. You’ll still enjoy a reliable internet connection, network security monitoring and support from business experts and 24/7 nbn tech support.

There are five different types of Business Internet Only Plans connected via nbn or Opticomm available:

• Essential nbn Internet Only: suited for SD video conferencing while your team share files, collaborate online and stream
• Premium nbn Internet Only: suited for HD video conferencing while your team share large files, collaborate online and stream
• Pro Fast nbn Internet Only: designed for smooth video conferencing while your team shares large files fast and work across cloud apps
• Pro Superfast nbn Internet Only: designed for smoother quality video conferencing while your team share large files very fast and work frequently across cloud apps
• Pro Ultrafast nbn Internet Only: designed for high quality video conferencing while your team share large files extremely fast and work heavily across cloud apps

Explore Business Internet nbn® plans

Check your modem's capability

Your modem matters. It plays a key role in delivering your internet experience. So, if you’re thinking about bringing your own modem to one of our Business Internet Only plans, it’s important to check that it’s compatible.

To help ensure you get the best performance possible and can easily move between plans, we recommend you make sure your modem:

• supports the plan speed you’re choosing
• is less than five years old
• supports Wi-Fi 6 or newer.

Learn more about how the right modem can help boost your business performance.

Set yourself up for speed

Your modem should support the speed you’re choosing. It needs to work with nbn or Opticomm and match the technology type at your address (like FTTP, FTTN, FTTC or Fixed Wireless).

If you're unsure what tech type you have at your address, read our article about FTTP, FTTN and FTTC to learn more.

Make the most of your FTTP or HFC connection

For our high-speed Business Internet Only plans (FTTP and HFC connections):

• You may need an ethernet cable with your BYO modem to help achieve the higher speeds. 
• If you bring your own Telstra Smart Modem you’ll need a Cat5e or higher ethernet cable to help achieve the higher speeds (up to 1GB).
• If your modem can support the speed upgrade, you may need to reboot it to activate the faster speeds. 

What to consider before you bring your own modem

Bringing your own modem to a Business Internet Only plan can save you money, but there are a few things to keep in mind:

• You’re responsible for making sure your modem is compatible and set up correctly.
• We can’t guarantee your modem will support the full speed of your plan.
• Technical support is limited for BYO modems. You’ll need to use the manufacturer’s instructions and website for help.
• We can help identify network faults, but support for your modem’s software and warranty comes from the manufacturer.
• Features like password management and access controls are managed through your modem’s settings.

If you think you’ll need more support to ensure your modem is properly set up to get the best out of your internet connection, explore our Business Internet Plus plans. These plans include a Telstra Smart Modem with features to enhance your service reliability and a greater level of support.

Explore a modem upgrade

If you have an existing modem that’s in good shape and suits your business needs that’s great. We can connect you without the need for you to buy a new modem. But if you’re not sure your modem is up to the task it’s worth considering an upgrade.

Telstra Smart Modem 4 is a smart choice

It's built to work with our network, pre-configured for easy setup. You’ll have access to ongoing support, software updates and remote troubleshooting, if needed.

You can choose to add a modem separately to your Business Internet Only plan. Or, if you’d like access to mobile back up you can explore Business Internet Plus plans. These plans come with a modem included and uncapped and unshaped mobile backup enabled.

Shop Telstra Smart Modem 4

Telstra also offers other modems for business customers, such as the eero 7 which uses TrueMesh technology. TrueMesh technology helps deliver a fast and reliable internet experience across a large number of devices (200+). It’s more suitable for businesses who need internet connectivity across multi-room offices, or in environments where separate back office and guest networks are important.

You can buy a new modem separately if you don’t want it bundled with your plan cost. Or you can choose a business internet plan that has a modem included and offers you extra features.

Shop all modems

Why choose Telstra?

• Help keep your business more secure: Our network blocks millions of cyber threats every day and is monitored 24/7 to help keep you and your business safer online.
• Fast speeds: Telstra is rated #1 by the ACCC for nbn average download speeds (ACCC, Measuring Broadband Australia, June 2025).
• Flexibility to fit your business: Plans that don’t lock you in, so you can adjust your internet solutions as your business evolves. 
• Support from business experts: Backed by 24/7 nbn tech support, plus help from business experts in-store, online and over the phone. 

Stay in control of your connection

Our Business Internet Only plans are designed to give you more choice over your business internet. Whether you bring your own modem or choose one from us, you’ll enjoy the benefits of joining our reliable and secure network.