Telstra Telstra 5G Hotspot

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Telstra Trade-In Estimator

Trade in your eligible device for credit towards your Telstra account.

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    Select an Upfront Data Plan that suits your business needs

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    You can use your current eligible service with this device.
    If you buy this device outright, you can transfer your SIM to use your current plan with it.
    You can’t add a new device with the customer’s current plan via an outbound sale right now. The customer can visit Telstra.com to complete this purchase themselves.

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    Mobile

    You need a new plan to continue

    Your current plan can’t be used as we no longer offer it. You also need to buy out the remaining months on your repayment term. This cost will be calculated before you complete your order. Your current plan can’t be used as we no longer offer it. Your current plan can’t be used as we no longer offer it.

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    What are my options?
    You can buyout your device now or wait until [nextRedemptionAllowedDate] to redeem Upgrade & Protect on your damaged device.

    Upgrade & Protect active on this device
    You can upgrade this device by paying a redemption fee (between $0 and $249 depending on device condition and time left on contract). Subject to our standard credit assessment.

    Alternatively, keep this device by paying the buyout fee.

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    Please check if ‘Find My’ option has been turned on your Apple device. If it has, follow these steps to turn it off:

    1. Go to Settings > Scroll to Face ID & Passcode.
    2. Enter your device passcode
    3. Scroll to Stolen Device Protection and turn it off
    4. Go back to Settings > Select your Name > Select Find My
    5. Turn off Find My [iPhone or iPad]
    6. Restart the order

    Contact us if this issue persists.

    Please investigate in console and unlock the IMEI if appropriate. The redemption can’t be requested until it is unlocked, which can take up to 24 hours.

    $[redemptionFee] estimated redemption fee

    Subject to:
    1. a credit assessment; and
    2. re-assessment of device once it’s returned.

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    • Get a new plan for your mobile broadband device and keep your Upgrade & Protect subscription on your existing plan; or
    • Buy out your current device and swap the mobile broadband device into your existing data plan. Upgrade & Protect will be cancelled. Early termination fees may apply.

    You'll keep your current device

    $[buyoutAmount] buyout fee
    This cost covers the [remainingMonths] months left on your repayment term

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    • Small

      30GB for $25/mth
      , Slide 1 of 2
      • Not available to enterprise customers.

      • Prices may change from time to time.
      • No excess data charges
      • No lock-in contract
      • Stay safer online with Device Security Essentials.
      • Uncapped 4G and 5G speeds

        Businesses who need easy and affordable remote access to Microsoft business apps.

        Read more on plan speeds
      • Earn Telstra Plus Points

        See how to earn points to put towards must-have rewards.

        Read more about Telstra Plus
      • Share your data

        Data share with up to 20 Upfront Mobile or Data Plans.

        Read more on data sharing
    • Medium

      75GB for $58/mth
      , Slide 2 of 2
      • Not available to enterprise customers.

      • Prices may change from time to time.
      • No excess data charges
      • No lock-in contract
      • Stay safer online with Device Security Essentials.
      • Uncapped 4G and 5G speeds

        Businesses who need easy and affordable remote access to Microsoft business apps.

        Read more on plan speeds
      • Earn Telstra Plus Points

        See how to earn points to put towards must-have rewards.

        Read more about Telstra Plus
      • Share your data

        Data share with up to 20 Upfront Mobile or Data Plans.

        Read more on data sharing
    Want up to $60 off over 6 months?
    Offer ends 30 December. New services only.
    Read Medium Data Plan discount details

    Review your selections

    By continuing, you’re committing to paying for both the device and a data plan for every month of your 12, 24 or, for eligible devices, 36 month payment term. If you cancel, you’ll need to pay out your device as one payment at the time you leave. Please carefully review your selections to ensure you’re able to meet all payment obligations.

    Buyout fee

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    one off

    Redemption fee - estimation only


    one off

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    Telstra 5G Hotspot

    A powerful 5G hotspot

    • High-performance 5G hotspot based on new generation Snapdragon X62
    • High-speed Wi-Fi 6, peak rate 3600 Mbps1
    • Refer to legal disclaimers
    • Ultra large 10,000 mAh battery, 27W fast charging with 18W powerbank
    • 2.4-inch touch screen, easy settings

    5G rolling out now.

    Two Telstra 5G Hotspots in a sand dune setting, one showing front view with home display on screen. The other shows rear view. The home display shows full 5G signal, battery level, time, amount of data used and upcoming data expiry, plus shortcuts to Wi-Fi, mail and device settings.
    *The picture is for reference only.

    The new generation Snapdragon X62 platform with superior performance

    The new generation Snapdragon X62 platform with advanced 4nm technology supports the 3GPP Release 16 standard. The processor’s computing power is upgraded, and the speed is comprehensively improved, opening a new 5G era.

    A graphic depiction of the Snapdragon X62 platform.

    High speed Wi-Fi 6, peak rate 3600 Mbps¹Refer to legal disclaimers

    Up to 64 users are supported for simultaneous access, Wi-Fi rate conforms to AX3600 standard of Wi-Fi 6 technology, and peak rate reaches 3600 Mbps1Refer to legal disclaimers.

    A Telstra 5G Hotspot supports several other household devices including a phone, smart watch, gaming console, computer, tablet, washing machine, fridge and air conditioner. Text on image: 3600 Mbps.

    Ultra large 10,000 mAh battery, over 16²Refer to legal disclaimers hours of battery life

    10,000 mAh big battery lasts for up to 162Refer to legal disclaimers hours in typical scenarios. Supports 27W fast charging – can charge fully in 150 minutes. Supports powerbank function, with dedicated cable – maximum charging power can reach 18W.

    A Telstra 5G Hotspot is plugged into a mobile phone. Both lay on a table with a laptop and cup of coffee. Next to the table is a suitcase, indicating the owner of these items is working while in transit.

    One-touch networking through NFC

    A Telstra 5G Hotspot supports the NFC one-touch networking function. Turn on the NFC function of your Android phone, and tap the device to access the Wi-Fi network without a password. It’s that easy!

    5G rolling out now.

    A phone is held next to a Telstra 5G Hotspot showing home display. An icon and text on the phone indicates the phone has connected successfully to the Telstra 5G Hotspot. Text on phone: Connected to Wi-Fi successfully. The home display shows time, battery level, time, amount of data used and upcoming data expiry, plus shortcuts to Wi-Fi, mail and device settings. Text on the home display indicates the amount of data used is an estimate only.

    2.4-inch touchscreen, easy settings

    Directly set up your device via the 2.4-inch touchscreen, check its running status, and view information such as speed and traffic status using the intelligent management of ZTElink App.

    Close up front view of an Telstra 5G Hotspot suspended upside-down. The device is showing the home display screen, which depicts full 5G signal, time, battery level, time, amount of data used and upcoming data expiry, plus shortcuts to Wi-Fi, mail and device settings. Text on the home display indicates the amount of data used is an estimate only.

    Delicate, small and easy to carry

    The Telstra 5G Hotspot is exquisite and compact. With a size of just 159mm x 73mm x 18mm, it’s easy to carry around.

    5G rolling out now.

    Close up of a hand pulling the Telstra 5G Hotspot out of a jeans pocket.

    Telstra 5G Hotspot product parameters

    5G rolling out now.

    Network

    • 5G: N1/N3/N5/N7/N8/N26/N28/N78
    • LTE: B1/B3/B5/B7/B8/B26/B28
    • UMTS: B1/B5

    WLAN

    802.11 a/b/g/n/ac/ax, 2.4GHz 2X2 MIMO & 5GHz 2X2 MIMO

    Platform

    SDX62

    Weight

    About 240g

    Security

    Support Firewall and PP2P/L2TP

    Connection number

    Up to 64 users at a time

    Size

    159mm x 73mm x 18mm

    Legal disclaimers

    1. The data comes from the ZTE lab. It is the theoretical rate and actual rate will be different depending on the environment and terminal.
    2. The data comes from the ZTE lab.

    Summary

    Manufactured by ZTE
    Brand Telstra
    Model MU5120
    Performance SDX62 + WCN6856
    Display 2.4 inch LCD Touch Display inches
    Battery 10000 mAh
    RAM 1 GB
    Operating System Linux 5.4
    Launch Date 19th March 2024
    Network Support 4GX Yes
    Network Support 5G Yes
    Telstra Blue Tick No

    Performance

    Processor SDX62 + WCN6856
    RAM 1 GB

    Design

    Width 73 mm
    Height 159 mm
    Thickness 18 mm
    Weight 240 grams

    Display

    Display Type LCD
    Pixel Density 166 ppi
    Screen Size 2.4 inches
    Screen Resolution 240x320 pixels

    Battery

    Quick Charging Yes
    Capacity 10000 mAh
    Talktime up to 16 hours
    Stand-By Time up to 1080hr hours

    Connectivity

    4GX Network B1/3/5/7/8/26/28
    5G Network N1/3/5/7/8/26/28/78
    Dual SIM Single Sim, 4FF

    Plan prices

    Your plan and add-ons may change (including price and inclusions), or we may move you to a new plan (which may cost more). If you don't like a change, you can change your plan or cancel your plan or add-ons. When you cancel, your service will be disconnected immediately. We won't refund any money you've already paid, and you'll need to pay out any remaining devices, accessories or services in full when you cancel.

    Telstra 5G

    Telstra currently offers 5G in select areas and is progressively rolling it out to other areas. In non-5G coverage areas, you’ll automatically switch to our 4G. Check coverage map.

    Plan Speeds

    Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. For 5G coverage information, check coverage map.

    4GX

    The Telstra Mobile Network offers 4GX in all capital CBDs and selected suburban and regional areas and is progressively rolling out to more places. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G.

    Typical download speeds in 4GX areas are 5 -300Mbps with category 16 devices, 5-200Mbps with category 11 devices, 5-150Mbps with category 9 devices, 2-100Mbps with category 6 devices, and 2-75Mbps with category 4 devices. Outside 4GX areas, you will switch to our fastest available 4G speed. Speeds vary for reasons like location, distance from base stations, terrain, user numbers, hardware/software configuration, download source and upload destination.

    Data plan is required. 4GX available in 4GX enabled areas.

    Check Coverage using our Coverage Maps.

    Month-to-month plans

    If you cancel your service, you will receive a pro rata refund for the remainder of your month. If you have any device, accessory or service add-ons attached to your plan, you will have to pay any remaining amount owing on your next bill.

    Device Payment Contract

    You must have an eligible Telstra Data Plan in order to have a Device Payment Contract. If you cancel your Device Payment Contract early, cancel your data plan during the device payment term or move to an ineligible data plan during the payment term, you’ll need to pay out your device, in full. Device discounts do not apply to cancelled Device Payment Contracts.

    Talk, Text and Data

    Calls to standard Australian numbers are at a pay-as-you-go rate of $1 per minute, charged in 1 minute blocks or part thereof. SMS/MMS to standard Australian numbers are charged at a pay-as-you-go rate of 25c for SMS and 55c for MMS per message sent, per recipient.

    No excess data charges in Australia

    Once you exceed your included data allowance, your speed will be capped at 1.5Mbps, and slowed further in busy periods. This means it is not suitable for HD video or high speed applications and means that some webpages, videos, social media content and files may take longer to load, but you can still stream video in standard definition, listen to music, browse the web and access social media, even if the experience is slower sometimes.

    No Excess Data Charges – Existing Services

    Any existing shareable services on your account with Extra Data will be automatically migrated to No Excess Data Charges when you take up this plan.

    International Roaming

    The only way to use your service overseas is by purchasing an International Roaming day pass. You can purchase an International Roaming day pass at $5 per day in 7 eligible countries, or $10 per day in more than 70 eligible countries. Day pass Zone 1 and 2 packs include 2GB of data to use per day as well as unlimited talk and text. Usage expires at the end of a 24-hour day pass period. If you go over your 2GB, you can add an additional 2GB for $10 for use within 31 days. A day pass is triggered whenever a call is made or received, an SMS is sent or if any mobile data is used in an eligible destination.

    If you’re travelling to a destination where our International Roaming day pass isn’t available, you cannot use your Telstra service.

    Trade-In

    Telstra Trade-In is managed by Assurant Services Australia Pty Ltd. To be eligible for Trade-In, you must be a Telstra consumer or small business customer aged 18+, with a post-paid service and have a device, tablet or smartwatch with us on an Upfront plan or with an existing 13-digit account number. Not available to customers with a ten-digit account number or Upgrade & Protect. Devices on Telstra Mobile Lease plans are ineligible. You may only trade in a device, tablet or smartwatch from Assurant’s list of eligible devices. The credit offer will vary depending on your device, tablet or smartwatch type, model and its working condition, and is subject to assessment. Credit applied by second bill, or to a nominated credit/debit card within 30 days for Upfront Mobile plans.

    Why choose us for business?

    Australia’s best mobile network

    Enjoy a more reliable connection that has fewer dropouts and works better in more places, including in buildings, than any other Australian mobile network.

    Faster based on national average mobile speeds.

    No lock-in contracts

    Our new month-to-month plans with no lock-in contracts give you the flexibility to change your plan once a month. If you leave, simply pay out your device.

    No excess data charges in Australia

    We won’t charge you for going over your monthly data allowance, but your data will be slowed.

    Human IT resources

    With Telstra, you’re only one hello away from a real-life tech expert. We offer a range of business services to help you do business better online.

    Need help?

    Send us a message

    Got a question about mobile broadband, or need support with your order? We’re here to help.

    Call us

    Want to talk to a business expert over the phone? Call 13 20 00 between 8am to 7pm AEST Monday to Friday.

    My Telstra app

    Manage your business accounts and services or message us at the palm of your hand with our My Telstra app.

    Book a consult

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