Your month-to-month plan may change (including price and inclusions). With no lock-in, you can change your plan once a month or leave. If you leave, just pay out your device, accessories or services in full.
Telstra 5G: Telstra currently offers 5G in select areas and is progressively rolling it out to other areas. In non-5G coverage areas, you’ll automatically switch to our 4G or 3G. Check coverage at telstra.com/coverage.
4GX: The Telstra Mobile Network offers 4GX in all capital CBDs and selected suburban and regional areas and is progressively rolling out to more places. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G or 3G. Check coverage at telstra.com/coverage.
Typical download speeds in 4GX areas are 5 -300Mbps with category 16 devices, 5-200Mbps with category 11 devices, 5-150Mbps with category 9 devices, 2-100Mbps with category 6 devices, and 2-75Mbps with category 4 devices. Outside 4GX areas, you will switch to our fastest available 4G or 3G speeds. Speeds vary for reasons like location, distance from base stations, terrain, user numbers, hardware/software configuration, download source and upload destination.
Month-to-month plans: If you cancel your service, you will receive a pro rata refund for the remainder of your month. If you have any device, accessory or service add-ons attached to your plan, you will have to pay any remaining amount owing on your next bill.
Device Payment Contract: You must have an eligible Telstra Data Plan in order to have a Device Payment Contract. If you cancel your Device Payment Contract early, cancel your data plan during the device payment term or move to an ineligible data plan during the payment term, you’ll need to pay out your device, in full. Device discounts do not apply to cancelled Device Payment Contracts.
Talk, Text and Data: Calls to standard Australian numbers are at a pay-as-you-go rate of $1 per minute, charged in 1 minute blocks or part thereof. SMS/MMS to standard Australian numbers are charged at a pay-as-you-go rate of 25c for SMS and 55c for MMS per message sent, per recipient.
No excess data charges in Australia: Once you exceed your included data allowance, your speed will be capped at 1.5Mbps, and slowed further in busy periods. This means it is not suitable for HD video or high speed applications and means that some webpages, videos, social media content and files may take longer to load, but you can still stream video in standard definition, listen to music, browse the web and access social media, even if the experience is slower sometimes.
No Excess Data Charges – Existing Services: Any existing shareable services on your account with Extra Data will be automatically migrated to No Excess Data Charges when you take up this plan.
International Roaming: To use your service overseas, you can purchase an International Day Pass at $5 per day in New Zealand, or $10 per day in more than 70 eligible countries. Day Pass includes 200MB of data to use per day as well as unlimited talk and text. Usage expires daily based on AEST. If you go over your 200MB, we'll add an additional 500MB for $10 for use within 31 days. A Day Pass is triggered whenever a call is made or received, an SMS is sent or if any mobile data is used in an eligible country.
If you’re travelling to a country where our International Day Pass isn’t available, you can still use your device at pay-as-you-go rates. For more info go to https://www.telstra.com.au/small-business/mobile-phones/international-roaming
2020 AFL/AFLW/NRL/Football/Netball streaming: All Telstra mobile customers are eligible. Data-free on the Telstra Mobile Network (excludes all non-video content and ads during Video on Demand content). Compatible device required. For use in Australia. Live games are limited to 7” viewing screen. For more info: telstra.com/livesport
