It looks like you are using an older version of Internet Explorer. may not display correctly and some of the features may be unavailable to you.
If you are not using this version, please check that compatibility mode is turned off, otherwise you may need to update your browser.

One login is all you need

Register for Telstra ID

Discover Telstra ID

A Telstra ID refers to a single username and password that is your key to making the most of your Telstra products and services.

If you currently use My Account, Telstra 24x7 App, Crowdsupport, Stay Connected App or the AFL or NRL App, then this is your Telstra ID.

It could also be the email address created by you when you purchased a BigPond service, or the email address supplied by you during registration for a product from Telstra.

Not sure if you have one? Recover your Telstra ID username

Discover Telstra ID

Benefits of Telstra ID

Make the most of your Telstra services


My Account
Manage Telstra accounts and services online.


Telstra 24x7® App
Manage Telstra accounts and services on your smartphone or tablet.


Telstra THANKS®
Receive Telstra rewards - movies, music, sport and more.


Manage BigPond® email.

Access exclusive subscriptions


NRL Digital Pass
Watch live or on demand games on your smart phone or tablet.


AFL Live Pass
Watch live or on demand games on your smart phone or tablet.

Activate and set up


Telstra Air®
Use your home broadband allowance while you're out and about.


Telstra Smart Home
Be at home, even when you're away with the Telstra Smart Home App.


Telstra TV
Stream and access subscription services on your TV.

Get support


Get tips and assistance on products and services from other Telstra customers.

Get your Telstra ID

Get your Telstra ID

If you are an existing Telstra customer you can register for your Telstra ID here.

If you are not yet a Telstra customer, you can still register for a Telstra ID to use with CrowdSupport, AFL or NRL App.

Not sure if you have a Telstra ID or want to retrieve your username and password?

Recover your username

Reset your password

If you need further help with your Telstra ID, browse our online help and support articles
or contact us.