Telstra 4GX Hotspot

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Telstra Trade-In Estimator

Trade in your eligible device for credit towards your Telstra account.

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    Select an Upfront Data Plan

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    Your current plan is no longer offered. You’ll still keep your [serviceNumber] number with this device.

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    Welcome Back

    You can use your current eligible service with this device.
    If you buy this device outright, you can transfer your SIM to use your current plan with it.
    You can’t add a new device with the customer’s current plan via an outbound sale right now. The customer can visit Telstra.com to complete this purchase themselves.

    You’ll keep these with the new device:

    /mth
    Mobile

    You need a new plan to continue

    Your current plan can’t be used as we no longer offer it. You also need to buy out the remaining months on your repayment term. This cost will be calculated before you complete your order. Your current plan can’t be used as we no longer offer it. Your current plan can’t be used as we no longer offer it.

    Current Device

    You can't proceed with redeeming Upgrade & Protect

    IMEI doesn’t match our records

    Turn off your device lock

    Eligible to redeem

    What are my options?
    You can buyout your device now or wait until [nextRedemptionAllowedDate] to redeem Upgrade & Protect on your damaged device.

    Upgrade & Protect active on this device
    You can upgrade this device by paying a redemption fee (between $0 and $249 depending on device condition and time left on contract). Subject to our standard credit assessment.

    Alternatively, keep this device by paying the buyout fee.

    The IMEI number you entered didn't return a match.

    If your device has been replaced under warranty, visit your nearest Telstra store with proof of warranty, a replacement receipt or a purchase receipt.

    The IMEI number you entered didn't return a match.

    You can manually verify the IMEI by signing an authorised warranty replacement receipt or a proof-of-purchase that matches the device. Without this, the device can't be verified and Upgrade & Protect can't be redeemed.

    Try again later.

    Please check if ‘Find My’ option has been turned on your Apple device. If it has, follow these steps to turn it off:

    1. Go to Settings > Scroll to Face ID & Passcode.
    2. Enter your device passcode
    3. Scroll to Stolen Device Protection and turn it off
    4. Go back to Settings > Select your Name > Select Find My
    5. Turn off Find My [iPhone or iPad]
    6. Restart the order

    Contact us if this issue persists.

    Please investigate in console and unlock the IMEI if appropriate. The redemption can’t be requested until it is unlocked, which can take up to 24 hours.

    $[redemptionFee] estimated redemption fee

    Subject to:
    1. a credit assessment; and
    2. re-assessment of device once it’s returned.

    You'll keep your current device

    It costs $[buyoutAmount] to buy out your current device.

    This cost covers the [remainingMonths] months left on your repayment term.

    Current device

    Your Upgrade & Protect subscription
    You can't redeem Upgrade & Protect for mobile broadband devices.

    Your options are:

    • Get a new plan for your mobile broadband device and keep your Upgrade & Protect subscription on your existing plan; or
    • Buy out your current device and swap the mobile broadband device into your existing data plan. Upgrade & Protect will be cancelled. Early termination fees may apply.

    You'll keep your current device

    $[buyoutAmount] buyout fee
    This cost covers the [remainingMonths] months left on your repayment term

    You cannot transact on this account. Only account owners are able to make purchases. Message us or create a new account.

    Create a new account

    You have no eligible plans

    Only upfront plans can be used with devices on repayment.

    Order stopped

    You have no eligible services that can be upgraded. Please message us or get a new plan.
    Message us or visit us in store to update this service. You also need to buy out the remaining months on your repayment term.
    Message us or visit us in store to update this service.
    This is a MICA service. Go to Console to migrate it. The customer also needs to buy out the remaining months on their repayment term.
    This is a MICA service. Go to Console to migrate it.
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    • Small

      30GB for $25/mth
      , Slide 1 of 2
      • Plan price may change.
      • No excess data charges
      • No lock-in contract
      • Stay safer online with Device Security Essentials.
      • Uncapped 4G and 5G speeds

        Included data comes with access to our uncapped download speeds on our 4G and 5G network.

        Read more on plan speeds
      • Share your data

        Data share with up to 20 Upfront Mobile or Data Plans.

        Read more on data sharing
    • Medium

      75GB for $58/mth
      , Slide 2 of 2
      • Plan price may change.
      • No excess data charges
      • No lock-in contract
      • Stay safer online with Device Security Essentials.
      • Uncapped 4G and 5G speeds

        Included data comes with access to our uncapped download speeds on our 4G and 5G network.

        Read more on plan speeds
      • Share your data

        Data share with up to 20 Upfront Mobile or Data Plans.

        Read more on data sharing

    Review your selections

    By continuing, you’re committing to paying for both the device and a data plan for every month of your 12, 24 or 36 month payment term. If you cancel, you’ll need to pay out your device as one payment at the time you leave. Please carefully review your selections to ensure you’re able to meet all payment obligations.

    Buyout fee

    We'll send you an invoice to pay later


    one off

    Redemption fee - estimation only


    one off

    Add a plan

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    Compatible Wi-Fi enabled devices

    To extend Internet connections to a wide range of devices.

    Simultaneous Dual Band Wi-Fi 802.11b/g/n 2.4 Ghz and 802.11a,n,ac 5 Ghz

    Provides a data connection for up to 20 Wi-Fi enabled devices

    4GX speed category 11 device

    Delivers fast 4GX data transfer

    Touch screen LCD display

    Change setting, accept updates, keep track of your data usage, battery life indication, network signal strength and number of connected devices.

    3000 mAh battery

    Provides lasting use on a single charge.

    Ultra-compact design

    Stows easily in a bag, backpack or briefcase and provide a fast Internet connection while on the go.

    Summary

    Brand Telstra
    Model Telstra 4GX Hotspot
    Battery 3000 mAh
    Operating System Linux
    Network Support 4GX Yes
    Network Support 5G No
    Telstra Blue Tick No

    Performance

    Processor Qualcomm 1.2GHz (MDM9240)

    Design

    Width 115.1 mm
    Height 66.1 mm
    Thickness 15.5 mm
    Weight 128g grams

    Display

    Display Type LED
    Screen Size 2.4 inches
    Touch Screen Yes

    Storage

    Expandable Memory Expanded memory up to 32GB via Micro SD

    Connectivity

    USB USB Type C
    3G Network 850/2100MHz
    4G Network FDD 2100(B1),1800(B3), 2600(B7), 900(B8), Full APT 700(B28)

    Plan prices

    Your plan and add-ons may change (including price and inclusions), or we may move you to a new plan (which may cost more). If you don't like a change, you can change your plan or cancel your plan or add-ons. When you cancel, your service will be disconnected immediately. We won't refund any money you've already paid, and you'll need to pay out any remaining devices, accessories or services in full when you cancel.

    Telstra 5G

    Telstra currently offers 5G in select areas and is progressively rolling it out to other areas. In non-5G coverage areas, you’ll automatically switch to our 4G or 3G. Check coverage at our coverage maps.

    4GX

    The Telstra Mobile Network offers 4GX in all capital CBDs and selected suburban and regional areas and is progressively rolling out to more places. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G or 3G. Check coverage at our coverage maps.

    Outside 4GX areas, you will switch to our fastest available 4G or 3G speeds. Speeds vary for reasons like location, distance from base stations, terrain, user numbers, hardware/software configuration, download source and upload destination.

    Device Payment Contract

    You must have an eligible Telstra Data Plan in order to have a Device Payment Contract. If you cancel your Device Payment Contract early, cancel your data plan during the device payment term or move to an ineligible data plan during the payment term, you’ll need to pay out your device, in full. Device discounts do not apply to cancelled Device Payment Contracts.

    Data usage

    This plan comes with a data allowance to use in Australia. You won’t be charged if you go over your monthly data allowance. Instead, you can continue to access data up to speeds of 1.5Mbps. 1.5mbps isn’t suitable for HD video or high speed applications, and means that some web pages, social media content and files may take longer to load). In addition, heavy data users (users in the top 1% of all data users) may experience slower speeds than other users during busy periods. The speeds you actually receive may vary depending on a range of factors including your device, location, number of users and download sources. Your data allowance is for personal use in a smartphone or tablet in Australia only and the FairPlay Policy applies.

    International Roaming

    The only way to use your service overseas is by purchasing an International Roaming Day Pass. You can purchase an International Day Pass at $5 per day in New Zealand, or $10 per day in more than 70 eligible countries. Day Pass Zone 1 and 2 packs include 500MB of data to use per day. Usage expires at the end of a 24 hour day pass period. If you go over your 500MB, you can add an additional 1GB for $10 for use within 31 days. A Day Pass is triggered whenever any mobile data is used in an eligible country.

    If you’re travelling to a country where our International Day Pass isn’t available, you cannot use your Telstra service.

    Cancelling your plan

    f you cancel your Telstra upfront data plan, you will not receive a pro rata refund for the remainder of your month. If you have any device, accessory or service add-ons attached to your plan, you will have to pay any remaining amount owing as a one-off payment.

    Changes to your plan

    Your upfront data plan may change (including price and inclusions). With no lock-in, you can change your plan once a month or leave. If you leave, just pay out your device, accessories or services in full.

    Why choose us?

    Australia's best mobile network

    The Telstra mobile network reaches further, runs faster and works better than any other.
    Faster based on national average mobile speeds

    No lock-in contracts

    Our new month-to-month plans with no lock-in contracts give you the flexibility to change your plan once a month. If you leave, simply pay out your device.

    No excess data charges in Australia

    We won’t charge you for going over your monthly data allowance in Australia, but your data will be slowed.

    Extraordinary extras

    Once you’ve started your plan, you can personalise it anytime by adding on extras like entertainment and accessories.

    Questions about Telstra mobile broadband?

    Send us a message

    We can help complete your order.

    Contact us

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    Support

    More information about tablets can be found in our Support section.