Telstra Corporate Mobile Plus Basic Entry Standard Professional Executive
Monthly Charge

24 month term

$40 $60 $80 $120
Minimum Monthly Charge

24 month term

$20 $40 $60 $80 $120
Annual Price Review
Business Demand Data
Monthly Data Allowance
$20 Unlimited Unlimited Unlimited Unlimited
Network Access
Plan Speeds
Minimum Term
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Standard National Calls (voice) 10c/min 20c per 2 min Standard National SMS/MMS 10c/msg MessageBank® diversion and retrieval 10c/min 20c per 2 min Unlimited Unlimited Unlimited Unlimited
Calls + SMS + MMS

To international numbers

+$10/mth unlimited in 45 Eligible Destinations. Pay as you go for non eligible countries, MMS - 75c per recipient per message

+$10/mth unlimited in 45 Eligible Destinations. Pay as you go for non eligible countries, MMS - 75c per recipient per message

Unlimited to 15 Destinations, Pay as you go for non eligible countries, MMS - 75c per recipient per message

Unlimited to 15 Destinations, Pay as you go for non eligible countries, MMS - 75c per recipient per message

Unlimited to 15 Destinations, Pay as you go for non eligible countries, MMS - 75c per recipient per message

Roaming Calls + SMS + MMS

For use while overseas

International Day Pass or Opt out standard international roaming rates apply

International Day Pass or Opt out standard international roaming rates apply

International Day Pass or Opt out standard international roaming rates apply

Unlimited in Eligible Roaming Countries   

Unlimited in Eligible Roaming Countries   

Roaming Data Allowance

For use while overseas

International Day Pass or Opt out standard international roaming rates apply International Day Pass or Opt out standard international roaming rates apply International Day Pass or Opt out standard international roaming rates apply 1GB (Excess roaming data charged at $10/500MB) 2GB (Excess roaming data charged at $10/500MB)
What's Included

Standard monthly allowances can be used towards: 

  • most types of national direct dial voice calls, video calls, SMS                 and MMS and messages made in Australia to standard                 Australian numbers; 

  • voice calls to 1800, 11xx, 13xx, and 12xx numbers (excluding Sensis® 1234, 12455 and 12456 services);standard national SMS and MMS messages sent to mobile numbers on an Australian network within Australia; 

  • calls and SMS to most satellite mobiles; 

  • MessageBank® Standard diversion and retrieval calls; 

  • diversion of calls to fixed numbers in Australia with an 02, 03, 07 or 08 area code and mobile numbers in Australia commencing with 04xx but excluding diversion to any other number; 

  • if you have a Corporate Mobile Plus Basic $20 Plan, eligible data usage in Australia and standard international direct dialling calls from Australia (including connection charges); and

  • any other calls or messages as determined by us

What's Not Included

Domestic call inclusions do not include calls to information services, Call Answers, Memo, PhonePage, third party content, Pivotel calls or international roaming calls and messages. Premium SMS, MMS or reverse call charges are not included. The $20 Basic Plan includes international direct dialling calls (including connection charges) to countries set out in Our Customer Terms. 

For ineligible International Roaming Countries, see your separate agreement with us or Our Customer Terms [https://www.telstra.com.au/content/dam/tcom/personal/consumer-advice/pdf/business-a-full/OCT-CMP-Plans.pdf

Expiry
Excess Data Charge
3.0c M/B 2.0c M/B (0-1GB), 1.5c M/B (1-2GB), 1.2c MB (2-3GB), 1.0c M/B (3-4GB), 0.9c MB (4-5GB), 0.8c MB (>5GB) 2.0c M/B (0-1GB), 1.5c M/B (1-2GB), 1.2c MB (2-3GB), 1.0c M/B (3-4GB), 0.9c MB (4-5GB), 0.8c MB (>5GB) 2.0c M/B (0-1GB), 1.5c M/B (1-2GB), 1.2c MB (2-3GB), 1.0c M/B (3-4GB), 0.9c MB (4-5GB), 0.8c MB (>5GB) 2.0c M/B (0-1GB), 1.5c M/B (1-2GB), 1.2c MB (2-3GB), 1.0c M/B (3-4GB), 0.9c MB (4-5GB), 0.8c MB (>5GB)
Eligible Roaming Destinations
Maximum Early Termination Charges (ETC)
Devices
Allowances
Monthly allowance for standard international calls, SMS and MMS from Australia

N/A N/A N/A Unlimited Unlimited
International Roaming Allowance in Eligible Countries Voice, SMS and Data)

N/A N/A N/A N/A Voice & SMS - Unlimited, Data - 4G (excess data charged at $10 per 500MB, valid for 31 days)

Monthly Data Allowance for use in Australia.  Extra data $10/GB automatically added in 1GB blocks for use that month.15 Eligible Destinations: Bangladesh, Canada, China, Hong Kong, India, Lebanon, Malaysia, New Zealand, Pakistan, Singapore, South Korea, Sri Lanka, USA, UK and Vietnam.  Standard international call rates can be found at www.telstra.com.au/small-business/mobile-phones/mobile-applications-and-services/business-international-packs.  

Minimum Monthly Charge

Basic Entry Standard Professional Executive
$20 $40 $60 $80 $120
Monthly Data Allowance
Basic Entry Standard Professional Executive
$20 Unlimited Unlimited Unlimited Unlimited
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Basic Entry Standard Professional Executive
Standard National Calls (voice) 10c/min 20c per 2 min Standard National SMS/MMS 10c/msg MessageBank® diversion and retrieval 10c/min 20c per 2 min Unlimited Unlimited Unlimited Unlimited
Excess Data Charge
Basic Entry Standard Professional Executive
3.0c M/B 2.0c M/B (0-1GB), 1.5c M/B (1-2GB), 1.2c MB (2-3GB), 1.0c M/B (3-4GB), 0.9c MB (4-5GB), 0.8c MB (>5GB) 2.0c M/B (0-1GB), 1.5c M/B (1-2GB), 1.2c MB (2-3GB), 1.0c M/B (3-4GB), 0.9c MB (4-5GB), 0.8c MB (>5GB) 2.0c M/B (0-1GB), 1.5c M/B (1-2GB), 1.2c MB (2-3GB), 1.0c M/B (3-4GB), 0.9c MB (4-5GB), 0.8c MB (>5GB) 2.0c M/B (0-1GB), 1.5c M/B (1-2GB), 1.2c MB (2-3GB), 1.0c M/B (3-4GB), 0.9c MB (4-5GB), 0.8c MB (>5GB)
Monthly allowance for standard international calls, SMS and MMS from Australia

Basic Entry Standard Professional Executive
N/A N/A N/A Unlimited Unlimited
International Roaming Allowance in Eligible Countries Voice, SMS and Data)

Basic Entry Standard Professional Executive
N/A N/A N/A N/A Voice & SMS - Unlimited, Data - 4G (excess data charged at $10 per 500MB, valid for 31 days)

Information about the service

Availability

Unless we otherwise agree, Corporate Mobile Plus is not available to new or recontracting customers on and from 18 August 2020.

Eligibility

To be eligible to connect mobile services under Corporate Mobile Plus, you must have: (a) an ABN, ACN or ARBN; and (b) a current Corporate Mobile Plus customer agreement with us. 

Services connected to plans other than Corporate Mobile Plus Plans can’t be on the same account as services on Corporate Mobile Plus Plans. 

Corporate Mobile Plus Plans are not available with any other Telstra offer unless advised by us otherwise.

Your Device

You can bring your own compatible device or purchase an eligible device with this plan, payable over 24 monthly payments (excluding Basic $20 Plans).

Migration and Cancellation of Existing Mobile Services

If you migrate an Existing Eligible Mobile Service to an Eligible Corporate Mobile Plus Plan we may charge an applicable early termination fee under the terms and conditions that apply to your Existing Eligible Mobile Service. We may also cancel any plans or services used by you in conjunction with that Existing Eligible Mobile Service and charge you any applicable early termination charges for those plans or services.

End of the Service

The Corporate Mobile Plus Plans are not available to new or recontracting customers on and from 18 August 2020.

International Roaming Allowance

Your Corporate Mobile Plus Plan’s monthly access charge may include an overseas roaming allowance for voice calls, SMS and/or data usage in Eligible Countries.  The list of eligible countries is set out in clause 10 of Part I – Heading Overseas – Our Customer Terms - Business & Government - Telstra.  Any unused Monthly International Roaming Allowance expires at the end of each month.

If you exceed your Monthly International Roaming Allowance, you will be charged for any additional data usage in an Eligible Country and standard international roaming charges for all other usage and for all usage in countries other than Eligible Countries in accordance with the charges set out in Part I – Heading Overseas – International Roaming of the Telstra Mobile Section of Our Customer Terms

On and from 21 May 2018, if international roaming is activated on the mobile services connected to the Corporate Mobile Plus Plans on your account, then you also agree to 

take up an International Roaming $10 Day Pass (IR Day Pass) for each mobile service connected to a Corporate Mobile Plus Plan on your account (except Executive and Global Plans) on the terms set out in clause 12 of Part I – Heading Overseas – International Roaming of the Telstra Mobile Section of Our Customer Terms (IR Day Pass Terms).  The IR Day Pass will be charged to your account when it is activated according to the IR Day Pass Terms. 

Your First Month’s Charges

When you start your plan, you will be charged for the first month when you place your order. If you purchase a phone, tablet or mobile broadband device on repayment, you will also be charged for the first month when you place your order.

When Will I Pay?

You make an initial payment when you order this plan. The minimum monthly plan charge is charged in advance, on the same day each month.

How Do I Pay?

You’ll need to pay for this plan via from a credit or debit card (Visa, MasterCard or American Express) or a bank account. See our Direct Debit Payment Terms for more details.

Cancelling My Plan

You can cancel your Corporate Mobile Plus Plan at any time. There is no early termination charge (ETC) at a service level (ETCs may apply when you cancel your Corporate Mobile Plus customer agreement) but you must pay any costs incurred up to the point of cancellation, including minimum spend and services commitments in your Corporate Mobile Plus customer agreement.

FairPlay Policy

You must comply with our FairPlay Policy and not use your service in an unacceptable, unreasonable or fraudulent manner, or in a way that detrimentally interferes with the integrity of, or causes significant congestion to, the network. We may take action if you breach the FairPlay Policy, including suspending or cancelling your service.

Need help? We’re here for you

Visit telstra.com/contactus for our support options.  Call 13 22 00 or 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an alternative / accessible format.

Complaints

If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints.  We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you'd like an independent investigation.  This is a summary only. The full legal terms for this plan are available at telstra.com/customer-terms 

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MOSB3211-Tue Jan 14 00:00:00 AEDT 2020

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