Australian households and small businesses are more connected than ever, with more devices online and greater reliance on fast, reliable connectivity for work, learning and everyday life.
Australian households and small businesses are more connected than ever, with more devices online and greater reliance on fast, reliable connectivity for work, learning and everyday life.
From 1 July we're making some adjustments to home and small business internet pricing to keep pace with that demand. Here's what's changing, what's staying the same, and how we can help if you need it.
If you've only got a minute, here's what you really need to know:
From 1 July 2026, some nbn® home and small business plans will see price increases between $4 and $5 per month.
Our Premium 5G internet plan, which uses our mobile network, will increase by $10 per month. This is the first price increase since this plan launched over five years ago. Our two new, lower-speed 5G internet plans are not changing price.
We'll contact affected customers directly over the coming weeks to explain what these changes mean for them and set out the things they need to know.
Check the tables below to see how individual plans are changing.
Consumer plans
Consumer Bundle plans
Small business plans
Business Bundle plans
Our higher-tier plans, including our popular Premium 100Mbps/500Mbps (fibre) plan, are staying the same price. As data usage and speed demands grow throughout the market, and more customers become eligible for fibre upgrades, we're maintaining stable prices on higher tiers to lower the barriers for these customers to transition to fibre.
nbn's free fibre upgrade program (for standard installation) is also not changing, which allows eligible customers to upgrade to FTTP and access faster, more reliable internet.
The way Australians use the internet continues to evolve.
Households and small businesses are increasingly expecting fast, reliable internet, using more connected devices, streaming more content, and working and studying from home.
Average household data consumption has grown more than eight times over the past decade1. It's not just downloads. Video calls, cloud backups, and content creation have made upload speed just as important in 2026.
At the same time, demand for faster internet has grown significantly, particularly for 100Mbps plans and above.
These pricing changes mean we can continue investing in our network, products and services, including things like:
Changing our prices also takes into consideration rising nbn wholesale charges and ensures we have a sustainable business to deliver for customers over the long term. Inflation data shows the communications sector has delivered increased services and falling prices for consumers (in real terms) over the past decade2.
We know affordability isn't one size fits all, and that different households and businesses have different needs.
That's why we offer:
If you are experiencing financial hardship, please get in touch. We have a range of short term, longer term and alternative affordability options we can make available if you need it, and our teams can review your services to ensure you're on the best-value option for your situation.
Last financial year, we supported 1.9 million customers in vulnerable circumstances, contributed $126 million in social and community value through programs like Telstra Top-Up and safety and domestic violence initiatives, and delivered one million disaster relief packages.
We'll be in touch directly if your plan is changing. But if you'd like to talk sooner, we're here to help.
Whether it's reviewing your plan, discussing payment support, or exploring other options, our teams can help you find what works best for your needs and budget.
1 nbn co, Average nbn network downloads to double by 2029.
2 Australian Bureau of Statistics, Consumer Price Index, Australia, January 2026.
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