Mobile Technology

Connect on a whole new level.

What to expect from Voice over LTE (VoLTE)

We've being operating VoLTE on our network since 2016. VoLTE lets you make calls over 4G on the Telstra Mobile Network and on selected roaming partners while travelling overseas. This means clearer calls and faster connection times.

If you're on a plan you'll have access to VoLTE straight away on compatible devices, including Pre-Paid.

Crystal clear calls

VoLTE gives you clearer calls and reduced background noise so your callers will sound like they’re right next to you.

Less waiting

VoLTE supports super quick call connection. You’ll notice that the time between tapping to call and being connected will drop significantly.

More multitasking

Need to look something up while you’re on a call? VoLTE enables simultaneous calls and 4G data connections so you can multitask more easily.

5-way calls

Get together for a no-fuss conference call. With VoLTE we’re enabling conference calling between up to five compatible devices.

How to enable VoLTE on your device

What to expect from Wi-Fi Calling

Experience the next generation in voice calling technology for your mobile phone. If you have a Telstra mobile with a compatible device, you’ll be able to make voice calls using you Fixed Broadband Wi-Fi connection at home or whilst on any suitable Wi-Fi connection when roaming overseas to make and receive calls back to Australia at no additional charge.

All our customers with mobile on a plan will have access to Wi-Fi Calling straight away including Pre-Paid.

HD Quality

Experience clearer calls and high definition voice quality with HD Calling on a compatible device. 

Extended coverage

You’ll be able to make calls in your home even if you have no coverage in the back room.

Seamless call handover

Calls handover seamlessly between 4G HD Calling and Telstra Wi-Fi Calling.

Ready to use

Don’t worry about  downloading apps, just make sure your  Wi-Fi network details are set up on your phone and dial as normal.

Interested in enabling Telstra Wi-Fi Calling on your device?

Compatible devices

If you’re a Telstra mobile customer, have a Fixed Home Broadband Wi-Fi connection, and have one of these devices with up-to-date software, you’ll be among the first to experience Telstra Wi-Fi Calling as it rolls out.
Please note: if you have Call Select, Call Manager and/or Mobile VPN on your service, your service will not be migrated to WiFi Calling.

  • Apple iPhone 6 onwards, Apple Watch 3 onwards
  • Samsung Galaxy devices, S7 onwards, Note 5 onwards
  • Google Pixel 2 devices onwards
  • LG devices G6 onwards

Rather get in touch? Let's get you connected

Online help & support

Find answers to your frequently asked questions.

Get help in My Telstra

View your services, pay your bill, troubleshoot tech issues, contact us via chat and much more.

Reach out to us

We're here to answer your questions.