Get in touch - Telstra
Need to get help? Here's how.
Here are some important pages to help you when you might need it.
What can we help you with?
Find a store
Find a Telstra service near you. Search stores, business technology centres, Wi-Fi hotspots or payphones.
Contact Us
We're here and ready to help. Find out how to get in touch online, on the phone, or in person.
My Telstra app
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
Telstra Support
More information about how we can support you based on the product you have.
Privacy
At Telstra, we're committed to keeping your personal information safe and your data secure.
Our Customer Terms
Our Customer Terms set out terms and conditions on which we provide products and services to Consumer or Personal, Business and Government and Telstra Wholesale customers.