Product and Services Lifecycle Information

Product and Services Lifecycle Information

Telstra provides Product and Services lifecycle information to help customers manage their ICT investments and environments while strategically planning for the future.

Optimise your ICT investments

All products reach the end of their life cycle for several reasons, including market demands, technology innovation and development-driven changes, or product maturity and replacement with functionally richer technology.

On this page you will find important lifecycle milestones that have been announced for Telstra products and services.

For additional support please reach out to your Telstra representative.

Last updated 14 March 2025

Fixed

IP COIN is a private network that connects specific groups or locations securely, allowing them to share information safely.

Product/Service End of sale End of life
IP COIN (Community of Interest) (P_0084) 27 March 2026 30 June 2027

Basic Voice Service on UNI-V on nbn FTTP.

Product/Service End of sale End of life
IP POTS (PC_0169) 1 March 2024 30 January 2032
IP POTS Tech Type (PC_0167) 1 March 2024 30 January 2032
IP POTS Voice Service - Fibre (PC_0168) 1 March 2024 30 January 2032
Alternative Products

IP Remote Standalone Frame Relay is a service that connects remote locations to a business network using a secure, reliable connection.

Product/Service End of sale End of life
IP Remote Standalone Frame Relay (PC_0145) 30 June 2018 30 March 2025

TPN is a software-defined network platform that allows businesses to quickly create and manage on-demand network services globally. It provides secure, flexible, and scalable connections to cloud services, private networks, and other resources.

Product/Service End of sale End of life
Telstra Programmable Network (TPN) (P_0098) 16 July 2025 16 January 2026

Telstra Internet Direct solution provides internet services with flexible access options for businesses, including: Shared internet allowance across multiple sites, Internet-only plan with separate access and Bundled internet and access services.

Product/Service End of sale End of life
TID EoNBN (PC_0151) 15 November 2022 16 January 2026
TID Premium Package - Ethernet Line (PC_0155) 28 June 2018 31 December 2024
TID Premium Package - Ethernet Lite (PC_0156) 15 May 2021 30 March 2025
TID Premium Package - Frame Relay (PC_0157) 30 June 2018 30 March 2025
Alternative Products

Telstra Transparent LAN Service is a high-speed optical fibre based point-to-point data service that offers high bandwidth between two key buildings.

Product/Service End of sale End of life
Telstra Transparent LAN Service (TTLS) (P_0099) 31 December 2019 30 June 2027

Mobile

Enterprise Mobile Plan.

Product/Service End of sale End of life
All 4 Biz IV - Broadband Hardware (PC_0298) 1 April 2024 30 June 2027
All 4 Biz IV - Broadband Plans (PC_0299) 1 April 2024 30 June 2027
All 4 Biz IV - Mobile Hardware (PC_0300) 1 April 2024 30 June 2027
All 4 Biz IV - Mobile Plans (PC_0301) 1 April 2024 30 June 2027
Alternative Products

Enterprise Mobile Plan.

Product/Service End of sale End of life
Business Demand Data (BDD) Legacy (PC_0566) 15 September 2023 30 June 2027
Alternative Products

Enterprise Mobile Plan.

Product/Service End of sale End of life
Business Member Plan - Broadband Hardware (PC_0306) 1 April 2024 30 June 2026
Business Member Plan - Broadband Plans (PC_0307) 1 April 2024 30 June 2026
Business Member Plan - Mobile Hardware (PC_0308) 1 April 2024 30 June 2026
Business Member Plan - Mobile Plans (PC_0309) 1 April 2024 30 June 2026
Alternative Products

Enterprise Mobile Plan.

Product/Service End of sale End of life
Business Mobile Advantage Plans - Broadband Hardware (PC_0310) 1 April 2024 30 June 2026
Business Mobile Advantage Plans - Broadband Plans (PC_0311) 28 February 2021 30 June 2026
Business Mobile Advantage Plans - Mobile Hardware (PC_0312) 28 February 2021 30 June 2026
Business Mobile Advantage Plans - Mobile Plans (PC_0313) 28 February 2021 30 June 2026
Alternative Products

Enterprise Mobile Plan.

Product/Service End of sale End of life
Business Mobile Plans - Broadband Hardware (PC_0314) 28 February 2021 30 June 2026
Business Mobile Plans - Broadband Plans (PC_0315) 28 February 2021 30 June 2026
Business Mobile Plans - Mobile Hardware (PC_0316) 28 February 2021 30 June 2026
Business Mobile Plans - Mobile Plans (PC_0317) 28 February 2021 30 June 2026
Alternative Products

Enterprise Mobile Plan.

Product/Service End of sale End of life
Business Mobile Plus (BMP) - Broadband Hardware (PC_0318) 28 February 2021 30 June 2026
Business Mobile Plus (BMP) - Broadband Plans (PC_0319) 28 February 2021 30 June 2026
Business Mobile Plus (BMP) - Mobile Hardware (PC_0320) 28 February 2021 30 June 2026
Business Mobile Plus (BMP) - Mobile Plans (PC_0321) 28 February 2021 30 June 2026
Alternative Products

Enterprise Mobile Plan.

Product/Service End of sale End of life
Business Wireless Broadband - Broadband Hardware (PC_0322) 1 April 2024 30 June 2026
Business Wireless Broadband - Broadband Plans (PC_0323) 1 April 2024 30 June 2026
Business Wireless Broadband - Mobile Hardware (PC_0324) 1 April 2024 30 June 2026
Business Wireless Broadband - Mobile Plans (PC_0325) 1 April 2024 30 June 2026
Alternative Products

Enterprise Mobile Plan.

Product/Service End of sale End of life
Connected Business - Broadband Hardware (PC_0326) 28 February 2021 30 June 2026
Connected Business - Broadband Plans (PC_0327) 28 February 2021 30 June 2026
Connected Business - Mobile Hardware (PC_0328) 28 February 2021 30 June 2026
Connected Business - Mobile Plans (PC_0329) 28 February 2021 30 June 2026
Alternative Products

Enterprise Mobile Plan.

Product/Service End of sale End of life
Connected Business Mobile Broadband - Broadband Hardware (PC_0330) 1 April 2024 30 June 2026
Connected Business Mobile Broadband - Broadband Plans (PC_0331) 1 April 2024 30 June 2026
Connected Business Mobile Broadband - Mobile Hardware (PC_0332) 1 April 2024 30 June 2026
Connected Business Mobile Broadband - Mobile Plans (PC_0333) 1 April 2024 30 June 2026
Alternative Products

Enterprise Mobile Plan.

Product/Service End of sale End of life
Corporate Mobile Plus (CMP) - Broadband Hardware (PC_0334) 30 June 2025 30 June 2026
Corporate Mobile Plus (CMP) - Broadband Plans (PC_0335) 30 June 2025 30 June 2026
Corporate Mobile Plus (CMP) - Mobile Hardware (PC_0336) 30 June 2025 30 June 2026
Corporate Mobile Plus (CMP) - Mobile Plans (PC_0337) 30 June 2025 30 June 2026
Alternative Products

Enterprise Mobile Plan.

Product/Service End of sale End of life
Corporate Rate Plan - Broadband Hardware (PC_0338) 1 April 2024 30 June 2026
Corporate Rate Plan - Broadband Plans (PC_0339) 1 April 2024 30 June 2026
Corporate Rate Plan - Mobile Hardware (PC_0340) 1 April 2024 30 June 2026
Corporate Rate Plan - Mobile Plans (PC_0341) 1 April 2024 30 June 2026
Alternative Products

Enterprise Mobile Plan.

Product/Service End of sale End of life
Enterprise Fleet Plan (EFP) - Broadband Hardware (PC_0351) 1 April 2024 30 June 2026
Enterprise Fleet Plan (EFP) - Broadband Plans (PC_0352) 1 April 2024 30 June 2026
Enterprise Fleet Plan (EFP) - Mobile Hardware (PC_0353) 1 April 2024 30 June 2026
Enterprise Fleet Plan (EFP) - Mobile Plans (PC_0354) 1 April 2024 30 June 2026
Alternative Products

Enterprise Mobile Plan.

Product/Service End of sale End of life
Fleet Connect Plans - Broadband Hardware (PC_0355) 28 February 2021 30 June 2026
Fleet Connect Plans - Broadband Plans (PC_0356) 28 February 2021 30 June 2026
Fleet Connect Plans - Mobile Hardware (PC_0357) 28 February 2021 30 June 2026
Fleet Connect Plans - Mobile Plans (PC_0358) 28 February 2021 30 June 2026
Alternative Products

Enterprise Mobile Plan.

Product/Service End of sale End of life
Fleet Plus Plans - Broadband Hardware (PC_0359) 1 February 2021 30 June 2026
Fleet Plus Plans - Broadband Plans (PC_0360) 1 February 2021 30 June 2026
Fleet Plus Plans - Mobile Hardware (PC_0361) 1 February 2021 30 June 2026
Fleet Plus Plans - Mobile Plans (PC_0362) 1 February 2021 30 June 2026
Alternative Products

Enterprise Mobile Plan.

Product/Service End of sale End of life
Fleet Select Plan - Broadband Hardware (PC_0363) 28 February 2021 30 June 2026
Fleet Select Plan - Broadband Plans (PC_0364) 28 February 2021 30 June 2026
Fleet Select Plan - Mobile Hardware (PC_0365) 28 February 2021 30 June 2026
Fleet Select Plan - Mobile Plans (PC_0366) 28 February 2021 30 June 2026
Alternative Products

The Telstra Mobile Identity solution provides phone-based verification and multi-factor authentication (MFA), along with risk assessments based on phone number intelligence.

Product/Service End of sale End of life
Mobile Identity Solutions (Telesign) (PC_0554) 13 January 2025 31 March 2025
Alternative Products

Enterprise Mobile Plan.

Product/Service End of sale End of life
Mobile Select - Broadband Hardware (PC_0381) 28 February 2021 30 June 2026
Mobile Select - Broadband Plans (PC_0382) 28 February 2021 30 June 2026
Mobile Select - Legacy Plans - Mobile Hardware (PC_0383) 28 February 2021 30 June 2026
Mobile Select - Mobile Plans (PC_0384) 28 February 2021 30 June 2026
Alternative Products

Enterprise Mobile Plan.

Product/Service End of sale End of life
Mobile VPN (P_0295) 30 June 2025 30 June 2026

Enterprise Mobile Plan.

Product/Service End of sale End of life
Telstra Corporate Flexplan - Broadband Plans (PC_0395) 28 February 2021 30 June 2026
Telstra Corporate Flexplan - Legacy Plans - Mobile Hardware (PC_0396) 28 February 2021 30 June 2026
Telstra Corporate Flexplan - Mobile Select - Broadband Hardware (PC_0394) 28 February 2021 30 June 2026
Telstra Corporate Flexplan - Mobile Select - Mobile Plans (PC_0397) 28 February 2021 30 June 2026
Alternative Products

Enterprise Mobile Plan.

Product/Service End of sale End of life
Telstra Mobile Broadband Plan - Broadband Plans (PC_0399) 28 February 2021 30 June 2026
Telstra Mobile Broadband Plan - Legacy Plans - Mobile Hardware (PC_0400) 28 February 2021 30 June 2026
Telstra Mobile Broadband Plan - Mobile Select - Broadband Hardware (PC_0398) 28 February 2021 30 June 2026
Telstra Mobile Broadband Plan - Mobile Select - Mobile Plans (PC_0401) 28 February 2021 30 June 2026
Alternative Products

Enterprise Mobile Plan.

Product/Service End of sale End of life
Telstra Mobile Connect - Broadband Plans (PC_0403) 1 April 2024 30 June 2027
Telstra Mobile Connect - Legacy Plans - Mobile Hardware (PC_0404) 1 April 2024 30 June 2027
Telstra Mobile Connect - Mobile Select - Broadband Hardware (PC_0402) 1 April 2024 30 June 2027
Telstra Mobile Connect - Mobile Select - Mobile Plans (PC_0405) 1 April 2024 30 June 2027
Alternative Products

Workplace Advisory Service is a consulting service within enterprise mobility managed services (EMMS) offering that guides you through your workplace customer journey to support strategic initiatives, priorities and direction.

Product/Service End of sale End of life
Workplace Advisory Service EMMS Legacy (PC_0425) 30 May 2023 31 March 2028
Alternative Products

Network Applications and Services

Telstra Cyber Detection and Response Essentials is a managed security service designed to help businesses detect and respond to cyber threats effectively.

Product/Service End of sale End of life
Azure Add-On (PC_0460) 13 December 2023 31 March 2025
Microsoft 365 (PC_0461) 13 December 2023 31 March 2025

A data centre service allows businesses to securely house their IT equipment in a professionally managed facility rather than building or maintaining their own.

Product/Service End of sale End of life
Broadway (PC_0568) 30 September 2024 30 June 2026
Pitt St (PC_0567) 30 November 2023 30 June 2026
Alternative Products
  • Data Centre Services

Product/Service End of sale End of life
Cloud Blade Bundle (PC_0094) 30 November 2024 20 December 2024
Managed Backup (PC_0095) 30 November 2024 13 December 2024
Alternative Products

Connect IP (CIP) is a bundled comprised of managed IP Connectivity and Access.

Product/Service End of sale End of life
Connect IP Ethernet Lite (PC_0198) 15 May 2021 30 May 2025
Connect IP Frame Relay (PC_0199) 30 June 2018 30 May 2025
Alternative Products
  • Business IP Adapt

Fleet management & vehicle tracking. A real time vehicle tracking system for all types of vehicles with maintenance alerts and performance reporting.

Product/Service End of sale End of life
C-Track (P_0222) 22 October 2024 30 March 2025

Global on Demand Tech Services is a technical pre-paid (bulk hours) consulting service for Secure Edge and Telstra Programmable network (TPN).

Veritas Enterprise Vault Cloud service is a cloud-based email archiving service that archives internal and external emails offsite while providing access to emails after they’ve been archived.

Product/Service End of sale End of life
Global on Demand Technical Services (PC_0093) 30 June 2025 30 June 2025
Veritas (PC_0096) 15 May 2025 15 June 2025

Gateway Protection is a cloud-based solution to secure multi-cloud environments. Via Telstra Programmable Network (TPN), it allows you to view and control your firewall security policies across private, public and hybrid clouds in near real-time.

Product/Service End of sale End of life
GPA Enhanced (PC_0437) 30 June 2024 20 December 2024
GPA Essentials (PC_0438) 30 June 2024 20 December 2024
GPA Premium (PC_0439) 30 June 2024 20 December 2024
Alternative Products

M2M VPN is an Internet Protocol Virtual Private Network (IP VPN) that, when connected with an Eligible Connection Solution or M2M VPN IP Sec Access Service, allows connection between M2M services so data can be exchanged securely.

Product/Service End of sale End of life
M2M VPN (P_0247) 1 July 2025 1 July 2025

Telstra Managed Next Generation Firewall is a comprehensive security solution designed for medium-sized businesses. It offers protection against malicious attacks, viruses, unauthorized access, and inappropriate use.

Product/Service End of sale End of life
Managed Next Generation Firewall - Checkpoint (PC_0471) 30 September 2023 31 March 2025
Managed Next Generation Firewall - Cisco (PC_0472) 30 September 2023 31 March 2025
Managed Next Generation Firewall - Juniper (PC_0473) 30 September 2023 31 March 2025

Telstra Hosted Contact centre solution.

Product/Service End of sale End of life
Network Contact Centre (CTI) (PC_0038) 31 December 2025 30 June 2026

Telstra Secure Web & Secure Email services provide robust protection for businesses against online threats.

Secure Web: Protects your business from web-based threats by filtering malicious websites and blocking harmful content. It ensures safe browsing for employees and prevents data breaches.

Secure Email: Safeguards your email communications by filtering out spam, phishing attempts, and malware. It also provides encryption to protect sensitive information sent via email.

Product/Service End of sale End of life
Secure Web (PC_0562) 28 January 2025 17 March 2025

Securidial is a Telstra service that helps customers manage alarm signals from their customers’ systems and send them to monitoring centres.

Product/Service End of sale End of life
Securidial (P_0233) 13 December 2024 13 December 2024

Basic Voice Service on UNI-V on nbn FTTP.

Product/Service End of sale End of life
T-Biz Voice Standard - Basic (PC_0579) 31 January 2031 30 January 2032
T-Biz Voice Standard - Casual (PC_0578) 31 January 2031 30 January 2032
T-Biz Voice Standard - Complete (PC_0577) 31 January 2031 30 January 2032
T-Biz Voice Standard - Everyday (PC_0580) 31 January 2031 30 January 2032
T-Biz Voice Standard - Max (PC_0581) 31 January 2031 30 January 2032
Alternative Products

Telstra Air is a public Wi-Fi network offering internet access hotspots for Enterprise customers.

Product/Service End of sale End of life
Telstra Air Enterprise Meraki Wi-Fi (PC_0246) 30 April 2024 30 September 2025

Telstra Calling for Office 365 (TCO365) is an enterprise grade service that lets you make calls to and from landlines and mobile numbers using Microsoft Teams.

Product/Service End of sale End of life
Telstra Calling for Microsoft Office 365 (TCO365) (P_0012) 28 March 2025 30 June 2026
Alternative Products

Product/Service End of sale End of life
Telstra Cloud Collaboration CISCO Powered (TCCCP) (PC_0014) 30 June 2024 30 March 2025

Telstra Business Cyber Security helps businesses protect against cyber threats, scams, and online risks. It offers email, web, and endpoint protection, along with 24/7 support and security assessments to identify and address vulnerabilities.

Product/Service End of sale End of life
Telstra Cyber Essentials (TCE) (P_0400) 30 November 2024 28 February 2025

An analytics solution that generates insights on how open spaces, built environments, transport links and other government assets are utilised.

Product/Service End of sale End of life
Telstra Spatial Insights (Smart Video) (P_0252) 31 October 2025 31 March 2026

Track and Monitor is Telstra's IoT solution for asset tracking, providing businesses with devices to monitor asset location and condition via a web portal, mobile app, or API.

Product/Service End of sale End of life
Track and Monitor (P_0221) 30 April 2024 28 October 2025

Product/Service End of sale End of life
Virtual Server (Dedicated) - AU / CSX Gen 1 DH / Dedicated Hosting - AU (PC_0088) 20 December 2024 20 December 2024
Virtual Server (Dedicated) / CSX Gen 1 DH / Dedicated Hosting - AU (PC_0089) 20 December 2024 20 December 2024
Virtual Server (Dedicated) / CSX Gen 1 DH / Dedicated Hosting - VLAN Extension - AU (PC_0090) 2 November 2017 20 December 2024
Virtual Server (Dedicated) / CSX Gen 2 DH / Dedicated Hosting - AU (PC_0091) 20 December 2024 20 December 2024
Alternative Products

Includes all Audio Visual and Video Conferencing offerings (AV/VC) hardware, software, middleware, software configuration, equipment, maintenance, services, support, and includes all Channel Partner AV/VC services on Telstra contracts and/or invoiced by Telstra.

Product/Service End of sale End of life
Cisco Webex Video Conferencing (PC_0019) 31 March 2025 30 June 2026
Teams Video Conferencing (PC_0020) 31 March 2025 30 June 2026

This solution enables you to connect you video conferencing and collaboration platforms with a single solution.

Product/Service End of sale End of life
Pexip Video Interoperability (PC_0018) 31 March 2025 30 June 2025

CloudHealth is a cloud management and optimisation platform that is designed to help organisations optimise, manage and govern their cloud resources and costs across multiple cloud services.

Product/Service End of sale End of life
CloudHealth (P_0040) 30 May 2025 30 June 2025

A fully managed monitoring service that helps protect your data assets and business operations from malware and ransomware across your endpoints 24x7, whilst providing response and remediation capabilities on your behalf.

Product/Service End of sale End of life
Cyber Detection and Response Endpoint (P_0328) 15 May 2025 30 June 2025

Telstra Locator uses speech recognition technology to provide callers with information about your listed outlets or route callers through to your listed outlets (depending on which Telstra Locator service option you choose).

Product/Service End of sale End of life
Speech Locator (PC_0596) 30 June 2025 30 June 2025

Other

Basic internet access ordered via Heritage.

Product/Service End of sale End of life
ADSL Business Internet (P_0064) 14 October 2024 30 June 2028
Alternative Products

Basic internet access ordered via Siebel.

Product/Service End of sale End of life
ADSL Home Internet (P_0065) 14 October 2024 30 June 2028
Alternative Products

Product/Service End of sale End of life
Cloud Infrastructure - Platform (P_0396) 30 November 2024 30 November 2024

Device Protect helps defend against known viruses, malware, phishing scams and identity theft. It gives you access to Trend Micro™ Security Suite apps to install on up to 10 compatible Windows, MacOS, Android and iOS devices.

Product/Service End of sale End of life
Device Protect (P_0333) 28 February 2024 30 June 2028

Genesys Cloud, International version.

Product/Service End of sale End of life
Genesys Cloud International (PC_0023) 30 June 2024 31 December 2025

GVoIP enables businesses to make and receive international calls over Telstra’s IPVPN network. It offers inbound services like toll-free and local DID numbers in multiple countries and outbound calls with international rates.

Product/Service End of sale End of life
GVoiP (P_0374) 28 June 2024 30 December 2025

NBN's Satellite solution.

Product/Service End of sale End of life
nbn Virtual Internet Service Provider (VISP) (PC_0256) 2 December 2024 31 December 2025

Telstra SIP Connect International allows businesses to connect their existing PBXs and telephone systems to the PSTN globally via Telstra’s Next IP™ network using SIP trunks.

Product/Service End of sale End of life
SIP Connect International (P_0375) 28 June 2024 31 July 2026

StayConnected for Business provides after sales service for your mobile phone or tablet including an exchange, replacement and repair program for the device.

Product/Service End of sale End of life
Stay connected (PC_0349) 12 June 2023 4 March 2028

Product/Service End of sale End of life
Tailored Infrastructure - Platform (P_0397) 30 November 2024 30 November 2024

Product/Service End of sale End of life
Tech Services (PC_0112) 4 Mar 2025 30 Mar 2025

Telstra Business Cyber Security Services provide a comprehensive suite of solutions to protect businesses from cyber threats.

Product/Service End of sale End of life
Telstra Business Cyber Security Services (P_0389) 31 October 2022 14 February 2025

Telstra calling for Microsoft Teams is an International instance of the product. MSOC stilling under Adaptive collaboration.

Product/Service End of sale End of life
Telstra Calling for Microsoft Teams (TCMT) (P_0013) 1 July 2024 31 December 2025

Telstra's resellers of Cisco's calling product.

Product/Service End of sale End of life
Telstra Cloud Collaboration (TCC) International (PC_0017) 30 June 2024 12 March 2025

Telstra Data Protect is a cloud backup solution for Telstra Business customers, offering device backup, cloud storage, disaster recovery, file sync, and monitoring services.

Product/Service End of sale End of life
Telstra Data Protect (P_0388) 28 February 2024 30 June 2025

Telstra Platinum offers fee-for-service technical support to residential and some business customers, assisting with both Telstra and non-Telstra devices, software, and services.

Product/Service End of sale End of life
Telstra Platinum for Consumer (P_0413) 25 Feb 2025 31 December 2040

Second generation of the Telstra Smart Modem, providing customers with internet connectivity, voice access and mobile failover in the event of the fixed service going offline.

Product/Service End of sale End of life
Telstra Smart Modem 2 (PC_0583) 19 August 2024 31 December 2025

Things you need to know

Product lifecycle milestones include National Stop Sell, End of Sale (EOS), and End of Life (EOL).

National Stop Sell, also known as Passive Cease sale, refers to a product no longer being available for purchase by new customers.

End of Sale, also known as Active Cease sale, refers to the date when a specific product or service will no longer be available for purchase for new or existing customers. End of Sale does not include the end of availability of a particular product or service.

End of Life, also known as Exit Date, refers to the date that a product will no longer be available or supported.

Get in touch with Telstra Enterprise

Helpful resources