Product and Services Lifecycle Information
Product and Services Lifecycle Information

Optimise your ICT investments
All products reach the end of their life cycle for several reasons, including market demands, technology innovation and development-driven changes, or product maturity and replacement with functionally richer technology.
On this page you will find important lifecycle milestones that have been announced for Telstra products and services.
For additional support please reach out to your Telstra representative.
Last updated 14 March 2025
Fixed
IP COIN is a private network that connects specific groups or locations securely, allowing them to share information safely.
Product/Service | End of sale | End of life |
IP COIN (Community of Interest) (P_0084) | 27 March 2026 | 30 June 2027 |
Basic Voice Service on UNI-V on nbn FTTP.
Product/Service | End of sale | End of life |
IP POTS (PC_0169) | 1 March 2024 | 30 January 2032 |
IP POTS Tech Type (PC_0167) | 1 March 2024 | 30 January 2032 |
IP POTS Voice Service - Fibre (PC_0168) | 1 March 2024 | 30 January 2032 |
Alternative Products
IP Remote Standalone Frame Relay is a service that connects remote locations to a business network using a secure, reliable connection.
Product/Service | End of sale | End of life |
IP Remote Standalone Frame Relay (PC_0145) | 30 June 2018 | 30 March 2025 |
TPN is a software-defined network platform that allows businesses to quickly create and manage on-demand network services globally. It provides secure, flexible, and scalable connections to cloud services, private networks, and other resources.
Product/Service | End of sale | End of life |
Telstra Programmable Network (TPN) (P_0098) | 16 July 2025 | 16 January 2026 |
Alternative Products
Telstra Internet Direct solution provides internet services with flexible access options for businesses, including: Shared internet allowance across multiple sites, Internet-only plan with separate access and Bundled internet and access services.
Product/Service | End of sale | End of life |
TID EoNBN (PC_0151) | 15 November 2022 | 16 January 2026 |
TID Premium Package - Ethernet Line (PC_0155) | 28 June 2018 | 31 December 2024 |
TID Premium Package - Ethernet Lite (PC_0156) | 15 May 2021 | 30 March 2025 |
TID Premium Package - Frame Relay (PC_0157) | 30 June 2018 | 30 March 2025 |
Alternative Products
Telstra Transparent LAN Service is a high-speed optical fibre based point-to-point data service that offers high bandwidth between two key buildings.
Product/Service | End of sale | End of life |
Telstra Transparent LAN Service (TTLS) (P_0099) | 31 December 2019 | 30 June 2027 |
Mobile
Enterprise Mobile Plan.
Product/Service | End of sale | End of life |
All 4 Biz IV - Broadband Hardware (PC_0298) | 1 April 2024 | 30 June 2027 |
All 4 Biz IV - Broadband Plans (PC_0299) | 1 April 2024 | 30 June 2027 |
All 4 Biz IV - Mobile Hardware (PC_0300) | 1 April 2024 | 30 June 2027 |
All 4 Biz IV - Mobile Plans (PC_0301) | 1 April 2024 | 30 June 2027 |
Alternative Products
Enterprise Mobile Plan.
Product/Service | End of sale | End of life |
Business Demand Data (BDD) Legacy (PC_0566) | 15 September 2023 | 30 June 2027 |
Alternative Products
Enterprise Mobile Plan.
Product/Service | End of sale | End of life |
Business Member Plan - Broadband Hardware (PC_0306) | 1 April 2024 | 30 June 2026 |
Business Member Plan - Broadband Plans (PC_0307) | 1 April 2024 | 30 June 2026 |
Business Member Plan - Mobile Hardware (PC_0308) | 1 April 2024 | 30 June 2026 |
Business Member Plan - Mobile Plans (PC_0309) | 1 April 2024 | 30 June 2026 |
Alternative Products
Enterprise Mobile Plan.
Product/Service | End of sale | End of life |
Business Mobile Advantage Plans - Broadband Hardware (PC_0310) | 1 April 2024 | 30 June 2026 |
Business Mobile Advantage Plans - Broadband Plans (PC_0311) | 28 February 2021 | 30 June 2026 |
Business Mobile Advantage Plans - Mobile Hardware (PC_0312) | 28 February 2021 | 30 June 2026 |
Business Mobile Advantage Plans - Mobile Plans (PC_0313) | 28 February 2021 | 30 June 2026 |
Alternative Products
Enterprise Mobile Plan.
Product/Service | End of sale | End of life |
Business Mobile Plans - Broadband Hardware (PC_0314) | 28 February 2021 | 30 June 2026 |
Business Mobile Plans - Broadband Plans (PC_0315) | 28 February 2021 | 30 June 2026 |
Business Mobile Plans - Mobile Hardware (PC_0316) | 28 February 2021 | 30 June 2026 |
Business Mobile Plans - Mobile Plans (PC_0317) | 28 February 2021 | 30 June 2026 |
Alternative Products
Enterprise Mobile Plan.
Product/Service | End of sale | End of life |
Business Mobile Plus (BMP) - Broadband Hardware (PC_0318) | 28 February 2021 | 30 June 2026 |
Business Mobile Plus (BMP) - Broadband Plans (PC_0319) | 28 February 2021 | 30 June 2026 |
Business Mobile Plus (BMP) - Mobile Hardware (PC_0320) | 28 February 2021 | 30 June 2026 |
Business Mobile Plus (BMP) - Mobile Plans (PC_0321) | 28 February 2021 | 30 June 2026 |
Alternative Products
Enterprise Mobile Plan.
Product/Service | End of sale | End of life |
Business Wireless Broadband - Broadband Hardware (PC_0322) | 1 April 2024 | 30 June 2026 |
Business Wireless Broadband - Broadband Plans (PC_0323) | 1 April 2024 | 30 June 2026 |
Business Wireless Broadband - Mobile Hardware (PC_0324) | 1 April 2024 | 30 June 2026 |
Business Wireless Broadband - Mobile Plans (PC_0325) | 1 April 2024 | 30 June 2026 |
Alternative Products
Enterprise Mobile Plan.
Product/Service | End of sale | End of life |
Connected Business - Broadband Hardware (PC_0326) | 28 February 2021 | 30 June 2026 |
Connected Business - Broadband Plans (PC_0327) | 28 February 2021 | 30 June 2026 |
Connected Business - Mobile Hardware (PC_0328) | 28 February 2021 | 30 June 2026 |
Connected Business - Mobile Plans (PC_0329) | 28 February 2021 | 30 June 2026 |
Alternative Products
Enterprise Mobile Plan.
Product/Service | End of sale | End of life |
Connected Business Mobile Broadband - Broadband Hardware (PC_0330) | 1 April 2024 | 30 June 2026 |
Connected Business Mobile Broadband - Broadband Plans (PC_0331) | 1 April 2024 | 30 June 2026 |
Connected Business Mobile Broadband - Mobile Hardware (PC_0332) | 1 April 2024 | 30 June 2026 |
Connected Business Mobile Broadband - Mobile Plans (PC_0333) | 1 April 2024 | 30 June 2026 |
Alternative Products
Enterprise Mobile Plan.
Product/Service | End of sale | End of life |
Corporate Mobile Plus (CMP) - Broadband Hardware (PC_0334) | 30 June 2025 | 30 June 2026 |
Corporate Mobile Plus (CMP) - Broadband Plans (PC_0335) | 30 June 2025 | 30 June 2026 |
Corporate Mobile Plus (CMP) - Mobile Hardware (PC_0336) | 30 June 2025 | 30 June 2026 |
Corporate Mobile Plus (CMP) - Mobile Plans (PC_0337) | 30 June 2025 | 30 June 2026 |
Alternative Products
Enterprise Mobile Plan.
Product/Service | End of sale | End of life |
Corporate Rate Plan - Broadband Hardware (PC_0338) | 1 April 2024 | 30 June 2026 |
Corporate Rate Plan - Broadband Plans (PC_0339) | 1 April 2024 | 30 June 2026 |
Corporate Rate Plan - Mobile Hardware (PC_0340) | 1 April 2024 | 30 June 2026 |
Corporate Rate Plan - Mobile Plans (PC_0341) | 1 April 2024 | 30 June 2026 |
Alternative Products
Enterprise Mobile Plan.
Product/Service | End of sale | End of life |
Enterprise Fleet Plan (EFP) - Broadband Hardware (PC_0351) | 1 April 2024 | 30 June 2026 |
Enterprise Fleet Plan (EFP) - Broadband Plans (PC_0352) | 1 April 2024 | 30 June 2026 |
Enterprise Fleet Plan (EFP) - Mobile Hardware (PC_0353) | 1 April 2024 | 30 June 2026 |
Enterprise Fleet Plan (EFP) - Mobile Plans (PC_0354) | 1 April 2024 | 30 June 2026 |
Alternative Products
Enterprise Mobile Plan.
Product/Service | End of sale | End of life |
Fleet Connect Plans - Broadband Hardware (PC_0355) | 28 February 2021 | 30 June 2026 |
Fleet Connect Plans - Broadband Plans (PC_0356) | 28 February 2021 | 30 June 2026 |
Fleet Connect Plans - Mobile Hardware (PC_0357) | 28 February 2021 | 30 June 2026 |
Fleet Connect Plans - Mobile Plans (PC_0358) | 28 February 2021 | 30 June 2026 |
Alternative Products
Enterprise Mobile Plan.
Product/Service | End of sale | End of life |
Fleet Plus Plans - Broadband Hardware (PC_0359) | 1 February 2021 | 30 June 2026 |
Fleet Plus Plans - Broadband Plans (PC_0360) | 1 February 2021 | 30 June 2026 |
Fleet Plus Plans - Mobile Hardware (PC_0361) | 1 February 2021 | 30 June 2026 |
Fleet Plus Plans - Mobile Plans (PC_0362) | 1 February 2021 | 30 June 2026 |
Alternative Products
Enterprise Mobile Plan.
Product/Service | End of sale | End of life |
Fleet Select Plan - Broadband Hardware (PC_0363) | 28 February 2021 | 30 June 2026 |
Fleet Select Plan - Broadband Plans (PC_0364) | 28 February 2021 | 30 June 2026 |
Fleet Select Plan - Mobile Hardware (PC_0365) | 28 February 2021 | 30 June 2026 |
Fleet Select Plan - Mobile Plans (PC_0366) | 28 February 2021 | 30 June 2026 |
Alternative Products
The Telstra Mobile Identity solution provides phone-based verification and multi-factor authentication (MFA), along with risk assessments based on phone number intelligence.
Product/Service | End of sale | End of life |
Mobile Identity Solutions (Telesign) (PC_0554) | 13 January 2025 | 31 March 2025 |
Alternative Products
Enterprise Mobile Plan.
Product/Service | End of sale | End of life |
Mobile Select - Broadband Hardware (PC_0381) | 28 February 2021 | 30 June 2026 |
Mobile Select - Broadband Plans (PC_0382) | 28 February 2021 | 30 June 2026 |
Mobile Select - Legacy Plans - Mobile Hardware (PC_0383) | 28 February 2021 | 30 June 2026 |
Mobile Select - Mobile Plans (PC_0384) | 28 February 2021 | 30 June 2026 |
Alternative Products
Enterprise Mobile Plan.
Product/Service | End of sale | End of life |
Mobile VPN (P_0295) | 30 June 2025 | 30 June 2026 |
Enterprise Mobile Plan.
Product/Service | End of sale | End of life |
Telstra Corporate Flexplan - Broadband Plans (PC_0395) | 28 February 2021 | 30 June 2026 |
Telstra Corporate Flexplan - Legacy Plans - Mobile Hardware (PC_0396) | 28 February 2021 | 30 June 2026 |
Telstra Corporate Flexplan - Mobile Select - Broadband Hardware (PC_0394) | 28 February 2021 | 30 June 2026 |
Telstra Corporate Flexplan - Mobile Select - Mobile Plans (PC_0397) | 28 February 2021 | 30 June 2026 |
Alternative Products
Enterprise Mobile Plan.
Product/Service | End of sale | End of life |
Telstra Mobile Broadband Plan - Broadband Plans (PC_0399) | 28 February 2021 | 30 June 2026 |
Telstra Mobile Broadband Plan - Legacy Plans - Mobile Hardware (PC_0400) | 28 February 2021 | 30 June 2026 |
Telstra Mobile Broadband Plan - Mobile Select - Broadband Hardware (PC_0398) | 28 February 2021 | 30 June 2026 |
Telstra Mobile Broadband Plan - Mobile Select - Mobile Plans (PC_0401) | 28 February 2021 | 30 June 2026 |
Alternative Products
Enterprise Mobile Plan.
Product/Service | End of sale | End of life |
Telstra Mobile Connect - Broadband Plans (PC_0403) | 1 April 2024 | 30 June 2027 |
Telstra Mobile Connect - Legacy Plans - Mobile Hardware (PC_0404) | 1 April 2024 | 30 June 2027 |
Telstra Mobile Connect - Mobile Select - Broadband Hardware (PC_0402) | 1 April 2024 | 30 June 2027 |
Telstra Mobile Connect - Mobile Select - Mobile Plans (PC_0405) | 1 April 2024 | 30 June 2027 |
Alternative Products
Workplace Advisory Service is a consulting service within enterprise mobility managed services (EMMS) offering that guides you through your workplace customer journey to support strategic initiatives, priorities and direction.
Product/Service | End of sale | End of life |
Workplace Advisory Service EMMS Legacy (PC_0425) | 30 May 2023 | 31 March 2028 |
Alternative Products
Network Applications and Services
Telstra Cyber Detection and Response Essentials is a managed security service designed to help businesses detect and respond to cyber threats effectively.
Product/Service | End of sale | End of life |
Azure Add-On (PC_0460) | 13 December 2023 | 31 March 2025 |
Microsoft 365 (PC_0461) | 13 December 2023 | 31 March 2025 |
A data centre service allows businesses to securely house their IT equipment in a professionally managed facility rather than building or maintaining their own.
Product/Service | End of sale | End of life |
Broadway (PC_0568) | 30 September 2024 | 30 June 2026 |
Pitt St (PC_0567) | 30 November 2023 | 30 June 2026 |
Alternative Products
- Data Centre Services
Product/Service | End of sale | End of life |
Cloud Blade Bundle (PC_0094) | 30 November 2024 | 20 December 2024 |
Managed Backup (PC_0095) | 30 November 2024 | 13 December 2024 |
Alternative Products
Connect IP (CIP) is a bundled comprised of managed IP Connectivity and Access.
Product/Service | End of sale | End of life |
Connect IP Ethernet Lite (PC_0198) | 15 May 2021 | 30 May 2025 |
Connect IP Frame Relay (PC_0199) | 30 June 2018 | 30 May 2025 |
Alternative Products
- Business IP Adapt
Fleet management & vehicle tracking. A real time vehicle tracking system for all types of vehicles with maintenance alerts and performance reporting.
Product/Service | End of sale | End of life |
C-Track (P_0222) | 22 October 2024 | 30 March 2025 |
Global on Demand Tech Services is a technical pre-paid (bulk hours) consulting service for Secure Edge and Telstra Programmable network (TPN).
Veritas Enterprise Vault Cloud service is a cloud-based email archiving service that archives internal and external emails offsite while providing access to emails after they’ve been archived.
Product/Service | End of sale | End of life |
Global on Demand Technical Services (PC_0093) | 30 June 2025 | 30 June 2025 |
Veritas (PC_0096) | 15 May 2025 | 15 June 2025 |
Gateway Protection is a cloud-based solution to secure multi-cloud environments. Via Telstra Programmable Network (TPN), it allows you to view and control your firewall security policies across private, public and hybrid clouds in near real-time.
Product/Service | End of sale | End of life |
GPA Enhanced (PC_0437) | 30 June 2024 | 20 December 2024 |
GPA Essentials (PC_0438) | 30 June 2024 | 20 December 2024 |
GPA Premium (PC_0439) | 30 June 2024 | 20 December 2024 |
Alternative Products
M2M VPN is an Internet Protocol Virtual Private Network (IP VPN) that, when connected with an Eligible Connection Solution or M2M VPN IP Sec Access Service, allows connection between M2M services so data can be exchanged securely.
Product/Service | End of sale | End of life |
M2M VPN (P_0247) | 1 July 2025 | 1 July 2025 |
Telstra Managed Next Generation Firewall is a comprehensive security solution designed for medium-sized businesses. It offers protection against malicious attacks, viruses, unauthorized access, and inappropriate use.
Product/Service | End of sale | End of life |
Managed Next Generation Firewall - Checkpoint (PC_0471) | 30 September 2023 | 31 March 2025 |
Managed Next Generation Firewall - Cisco (PC_0472) | 30 September 2023 | 31 March 2025 |
Managed Next Generation Firewall - Juniper (PC_0473) | 30 September 2023 | 31 March 2025 |
Telstra Hosted Contact centre solution.
Product/Service | End of sale | End of life |
Network Contact Centre (CTI) (PC_0038) | 31 December 2025 | 30 June 2026 |
Telstra Secure Web & Secure Email services provide robust protection for businesses against online threats.
Secure Web: Protects your business from web-based threats by filtering malicious websites and blocking harmful content. It ensures safe browsing for employees and prevents data breaches.
Secure Email: Safeguards your email communications by filtering out spam, phishing attempts, and malware. It also provides encryption to protect sensitive information sent via email.
Product/Service | End of sale | End of life |
Secure Web (PC_0562) | 28 January 2025 | 17 March 2025 |
Securidial is a Telstra service that helps customers manage alarm signals from their customers’ systems and send them to monitoring centres.
Product/Service | End of sale | End of life |
Securidial (P_0233) | 13 December 2024 | 13 December 2024 |
Basic Voice Service on UNI-V on nbn FTTP.
Product/Service | End of sale | End of life |
T-Biz Voice Standard - Basic (PC_0579) | 31 January 2031 | 30 January 2032 |
T-Biz Voice Standard - Casual (PC_0578) | 31 January 2031 | 30 January 2032 |
T-Biz Voice Standard - Complete (PC_0577) | 31 January 2031 | 30 January 2032 |
T-Biz Voice Standard - Everyday (PC_0580) | 31 January 2031 | 30 January 2032 |
T-Biz Voice Standard - Max (PC_0581) | 31 January 2031 | 30 January 2032 |
Alternative Products
Telstra Air is a public Wi-Fi network offering internet access hotspots for Enterprise customers.
Product/Service | End of sale | End of life |
Telstra Air Enterprise Meraki Wi-Fi (PC_0246) | 30 April 2024 | 30 September 2025 |
Telstra Calling for Office 365 (TCO365) is an enterprise grade service that lets you make calls to and from landlines and mobile numbers using Microsoft Teams.
Product/Service | End of sale | End of life |
Telstra Calling for Microsoft Office 365 (TCO365) (P_0012) | 28 March 2025 | 30 June 2026 |
Alternative Products
Product/Service | End of sale | End of life |
Telstra Cloud Collaboration CISCO Powered (TCCCP) (PC_0014) | 30 June 2024 | 30 March 2025 |
Telstra Business Cyber Security helps businesses protect against cyber threats, scams, and online risks. It offers email, web, and endpoint protection, along with 24/7 support and security assessments to identify and address vulnerabilities.
Product/Service | End of sale | End of life |
Telstra Cyber Essentials (TCE) (P_0400) | 30 November 2024 | 28 February 2025 |
An analytics solution that generates insights on how open spaces, built environments, transport links and other government assets are utilised.
Product/Service | End of sale | End of life |
Telstra Spatial Insights (Smart Video) (P_0252) | 31 October 2025 | 31 March 2026 |
Track and Monitor is Telstra's IoT solution for asset tracking, providing businesses with devices to monitor asset location and condition via a web portal, mobile app, or API.
Product/Service | End of sale | End of life |
Track and Monitor (P_0221) | 30 April 2024 | 28 October 2025 |
Product/Service | End of sale | End of life |
Virtual Server (Dedicated) - AU / CSX Gen 1 DH / Dedicated Hosting - AU (PC_0088) | 20 December 2024 | 20 December 2024 |
Virtual Server (Dedicated) / CSX Gen 1 DH / Dedicated Hosting - AU (PC_0089) | 20 December 2024 | 20 December 2024 |
Virtual Server (Dedicated) / CSX Gen 1 DH / Dedicated Hosting - VLAN Extension - AU (PC_0090) | 2 November 2017 | 20 December 2024 |
Virtual Server (Dedicated) / CSX Gen 2 DH / Dedicated Hosting - AU (PC_0091) | 20 December 2024 | 20 December 2024 |
Alternative Products
Includes all Audio Visual and Video Conferencing offerings (AV/VC) hardware, software, middleware, software configuration, equipment, maintenance, services, support, and includes all Channel Partner AV/VC services on Telstra contracts and/or invoiced by Telstra.
Product/Service | End of sale | End of life |
Cisco Webex Video Conferencing (PC_0019) | 31 March 2025 | 30 June 2026 |
Teams Video Conferencing (PC_0020) | 31 March 2025 | 30 June 2026 |
This solution enables you to connect you video conferencing and collaboration platforms with a single solution.
Product/Service | End of sale | End of life |
Pexip Video Interoperability (PC_0018) | 31 March 2025 | 30 June 2025 |
CloudHealth is a cloud management and optimisation platform that is designed to help organisations optimise, manage and govern their cloud resources and costs across multiple cloud services.
Product/Service | End of sale | End of life |
CloudHealth (P_0040) | 30 May 2025 | 30 June 2025 |
A fully managed monitoring service that helps protect your data assets and business operations from malware and ransomware across your endpoints 24x7, whilst providing response and remediation capabilities on your behalf.
Product/Service | End of sale | End of life |
Cyber Detection and Response Endpoint (P_0328) | 15 May 2025 | 30 June 2025 |
Telstra Locator uses speech recognition technology to provide callers with information about your listed outlets or route callers through to your listed outlets (depending on which Telstra Locator service option you choose).
Product/Service | End of sale | End of life |
Speech Locator (PC_0596) | 30 June 2025 | 30 June 2025 |
Other
Basic internet access ordered via Heritage.
Product/Service | End of sale | End of life |
ADSL Business Internet (P_0064) | 14 October 2024 | 30 June 2028 |
Alternative Products
Basic internet access ordered via Siebel.
Product/Service | End of sale | End of life |
ADSL Home Internet (P_0065) | 14 October 2024 | 30 June 2028 |
Alternative Products
Product/Service | End of sale | End of life |
Cloud Infrastructure - Platform (P_0396) | 30 November 2024 | 30 November 2024 |
Device Protect helps defend against known viruses, malware, phishing scams and identity theft. It gives you access to Trend Micro™ Security Suite apps to install on up to 10 compatible Windows, MacOS, Android and iOS devices.
Product/Service | End of sale | End of life |
Device Protect (P_0333) | 28 February 2024 | 30 June 2028 |
Genesys Cloud, International version.
Product/Service | End of sale | End of life |
Genesys Cloud International (PC_0023) | 30 June 2024 | 31 December 2025 |
GVoIP enables businesses to make and receive international calls over Telstra’s IPVPN network. It offers inbound services like toll-free and local DID numbers in multiple countries and outbound calls with international rates.
Product/Service | End of sale | End of life |
GVoiP (P_0374) | 28 June 2024 | 30 December 2025 |
NBN's Satellite solution.
Product/Service | End of sale | End of life |
nbn Virtual Internet Service Provider (VISP) (PC_0256) | 2 December 2024 | 31 December 2025 |
Telstra SIP Connect International allows businesses to connect their existing PBXs and telephone systems to the PSTN globally via Telstra’s Next IP™ network using SIP trunks.
Product/Service | End of sale | End of life |
SIP Connect International (P_0375) | 28 June 2024 | 31 July 2026 |
StayConnected for Business provides after sales service for your mobile phone or tablet including an exchange, replacement and repair program for the device.
Product/Service | End of sale | End of life |
Stay connected (PC_0349) | 12 June 2023 | 4 March 2028 |
Product/Service | End of sale | End of life |
Tailored Infrastructure - Platform (P_0397) | 30 November 2024 | 30 November 2024 |
Product/Service | End of sale | End of life |
Tech Services (PC_0112) | 4 Mar 2025 | 30 Mar 2025 |
Telstra Business Cyber Security Services provide a comprehensive suite of solutions to protect businesses from cyber threats.
Product/Service | End of sale | End of life |
Telstra Business Cyber Security Services (P_0389) | 31 October 2022 | 14 February 2025 |
Telstra calling for Microsoft Teams is an International instance of the product. MSOC stilling under Adaptive collaboration.
Product/Service | End of sale | End of life |
Telstra Calling for Microsoft Teams (TCMT) (P_0013) | 1 July 2024 | 31 December 2025 |
Telstra's resellers of Cisco's calling product.
Product/Service | End of sale | End of life |
Telstra Cloud Collaboration (TCC) International (PC_0017) | 30 June 2024 | 12 March 2025 |
Telstra Data Protect is a cloud backup solution for Telstra Business customers, offering device backup, cloud storage, disaster recovery, file sync, and monitoring services.
Product/Service | End of sale | End of life |
Telstra Data Protect (P_0388) | 28 February 2024 | 30 June 2025 |
Telstra Platinum offers fee-for-service technical support to residential and some business customers, assisting with both Telstra and non-Telstra devices, software, and services.
Product/Service | End of sale | End of life |
Telstra Platinum for Consumer (P_0413) | 25 Feb 2025 | 31 December 2040 |
Second generation of the Telstra Smart Modem, providing customers with internet connectivity, voice access and mobile failover in the event of the fixed service going offline.
Product/Service | End of sale | End of life |
Telstra Smart Modem 2 (PC_0583) | 19 August 2024 | 31 December 2025 |
Things you need to know
Product lifecycle milestones include National Stop Sell, End of Sale (EOS), and End of Life (EOL).
National Stop Sell, also known as Passive Cease sale, refers to a product no longer being available for purchase by new customers.
End of Sale, also known as Active Cease sale, refers to the date when a specific product or service will no longer be available for purchase for new or existing customers. End of Sale does not include the end of availability of a particular product or service.
End of Life, also known as Exit Date, refers to the date that a product will no longer be available or supported.