Multiple redundant paths to the global internet and built in security at multiple layers with 24/7 monitoring to protect your information.
Experience consistent, fast, secure performance via a dedicated, symmetrical, enterprise-grade connection which offers Committed Information Rate to one of Australia’s largest internet backbones.
Extensive coverage in Australia and overseas, and scale up easily with over 140 Points of Presence across Australia and 900 globally through our partners .
Technical helpdesk, plus an online fault logging helpdesk dedicated to TID to keep your operations running smoothly in more places.
Fast, consistent upload and download speed, even at peak times for enhanced cloud, video and VoIP experiences.
A range of access types and speeds with an option of IPv6 addressing and integrating additional services.
“Telstra has enabled us to transform our company and deliver better experiences to staff and customers with a high performance, future-ready technology platform."
Rod Stanimirovic, Financial Controller, Primary Sales Australia Pty Ltd.
“Telstra has always been willing to offer contemporary and innovative solutions to our significant business challenges. This enables us to maintain service excellence.”
Peter Stewart, CEO Paraplegic & Quadriplegic Association of South Australia (PQSA)
This service includes:
- A high-performance symmetrical enterprise-grade Committed Information Rate internet service connected via Telstra Points of Presence (PoPs) around Australia; and
- A dedicated Telstra Fibre single uplink or fully redundant access service to connect your site to our PoP.
We offer 50Mbps to 100Gbps with Single Uplink & Unprotected configurations. Fully Redundant configurations are also available. Please contact your Sales Representative for availability regarding Fully Redundant options.
Telstra Internet Direct Core and Edge Network provides a target availability of 99.95%*.
Service assurance targets for TID is Business Plus 24 x 7 with 12-hour Urban restoration target. Enhanced SLA’s can be purchased according to your business requirements.
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1. Your access service can affect actual speeds experienced.
2. Your service’s end to end availability is also dependent on your access service.
3. Depending on the access chosen , please refer to your OCT.
Service Availability: Services, access types and bandwidth options not available to all areas or premises.
Speeds: Actual speeds experienced can vary due to various factors including your access service type, your premises' maximum line speed, hardware and software capability and configuration, and type and source of content downloaded.