The following categories provide guidance on specific products and services available:

You can also choose to receive your Telstra bill in alternative formats such as A3 or Braille. Please contact us and say 'Braille' or 'A3'.

There are dedicated resources to help consumers learn more about the accessibility features of mobile and tablet devices and to help them identify devices with the features that may assist them with their particular needs.

To learn more about mobile and tablet device accessibility please visit:

The IDEAS Accessible Telecoms website at
The Global Accessibility Reporting Initiative website at


Find out more by contacting our Disability Enquiry Hotline: