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Disability products & services

To help find a specific solution for your telecommunications needs, product and services information has been organised into the following categories:

Hearing loss

If you have a hearing impairment that means you are unable to easily use a standard telephone handset, we supply a variety of products specifically designed to assist you.

Disability Disability Equipment Program products
Difficulty hearing incoming ring
Difficulty hearing incoming speech

Deaf

If you're deaf, there are specific products available that may help you to access the standard telephone service.

Disability Disability Equipment Program Products
Cannot hear incoming ring
Cannot hear incoming speech

People with a Cochlear Implant

If you have a Cochlear Implant you can apply for a Cochlear Implant Telephone Adaptor through our Disability Equipment Program.

Disability Disability Equipment Program Products
Difficulty hearing incoming speech

Speech Impairment

If you have a speech or communication impairment, we may be able to offer you some solutions to help you use the phone.

Disability Disability Equipment Program Products
Outgoing speech too quiet to be heard
Little or no speech

Vision Impairment

If you're blind or have a vision impairment, we may be able to help you access the phone.

Disability Disability Equipment Program Products
Vision Impairment:
difficulty seeing numbers to dial
Blind:
unable to see numbers to dial
Deaf-blind:
unable to hear incoming ring or speech and unable to see numbers to dial

Mobility & Dexterity Impairment

If getting to the phone, holding the handset or dialling on a standard telephone keypad is not easy for you, we may be able to assist you.

Disability Disability Equipment Program Products
Unable to hold handset
Impaired dexterity - difficulty dialling number
Impaired mobility - difficulty getting to the telephone

Find out more by contacting our Disability Enquiry Hotline: