Disability products & services
To help find a specific solution for your telecommunications needs, product and services information has been organised into the following categories:
Hearing loss
If you have a hearing impairment that means you are unable to easily use a standard telephone handset, we supply a variety of products specifically designed to assist you.
| Disability | Disability Equipment Program products |
|---|---|
| Difficulty hearing incoming ring | |
| Difficulty hearing incoming speech |
Deaf
If you're deaf, there are specific products available that may help you to access the standard telephone service.
| Disability | Disability Equipment Program Products |
|---|---|
| Cannot hear incoming ring | |
| Cannot hear incoming speech |
People with a Cochlear Implant
If you have a Cochlear Implant you can apply for a Cochlear Implant Telephone Adaptor through our Disability Equipment Program.
| Disability | Disability Equipment Program Products |
|---|---|
| Difficulty hearing incoming speech |
Speech Impairment
If you have a speech or communication impairment, we may be able to offer you some solutions to help you use the phone.
| Disability | Disability Equipment Program Products |
|---|---|
| Outgoing speech too quiet to be heard | |
| Little or no speech |
Vision Impairment
If you're blind or have a vision impairment, we may be able to help you access the phone.
| Disability | Disability Equipment Program Products |
|---|---|
| Vision Impairment: difficulty seeing numbers to dial |
|
| Blind: unable to see numbers to dial |
|
| Deaf-blind: unable to hear incoming ring or speech and unable to see numbers to dial |
Mobility & Dexterity Impairment
If getting to the phone, holding the handset or dialling on a standard telephone keypad is not easy for you, we may be able to assist you.
| Disability | Disability Equipment Program Products |
|---|---|
| Unable to hold handset | |
| Impaired dexterity - difficulty dialling number | |
| Impaired mobility - difficulty getting to the telephone |
Find out more by contacting our Disability Enquiry Hotline:
- 1800 068 424 (Voice)
- 133 677 (TTY)
- 1800 814 777 (Fax)
- Email us