We have a range of products to help our customers who have difficulty accessing standard telephone services.

Our Disability Equipment Program is for customers who are deaf or blind or have a hearing, speech, vision, mobility or dexterity impairment.

Who can apply?

To receive equipment under our Disability Equipment Program, you need to:

  • have a disability or impairment that means you're unable to use a standard telephone handset
  • be a Telstra retail customer or an associate of a Telstra retail customer (eg. a household member or small business employee) that has a basic phone line service and rents a phone from Telstra.

How to apply

Find out more by contacting our Disability Enquiry Hotline: