We have a range of products with features to support our customers who have difficulty accessing standard telephone services.

Most products are available to any Telstra retail customer or an associate of a Telstra retail customer (e.g. a household member or small business employee) that has a basic phone line service with Telstra.

Some products, such as Teletypewriters (TTY), require you to have a disability or impairment that means you’re unable to use a standard telephone handset.

How to apply

Find out more by contacting our Disability Enquiry Hotline:

What's available?

The following categories provide guidance on specific products and services available: