Found a better price on an eligible phone within 7 days of receiving it? We'll credit the difference.
Eligibility criteria apply.
Trade in an eligible device and receive credit that can help reduce the cost of your next phone.
Trade-In powered by Assurant. T&Cs apply.
Enjoy added peace of mind with protection for your eligible device when the unexpected happens.
Eligibility criteria and redemption limits apply.
When you buy a phone from Telstra, you can access a range of benefits, including:
*Trade-In powered by Assurant. T&Cs apply.
With Pre-Paid, you pay before you use your service and recharge as needed. With an Upfront Mobile Plan, you pay monthly and can choose a plan with a set data allowance, while enjoying the flexibility to change plans month to month.
Read Your guide to our mobile phone plans for more information.
In most cases, yes. You can usually transfer your existing mobile number when moving your service to Telstra.
Read Transfer my mobile number to a Telstra service for more information.
Yes. Eligible devices can be purchased on repayment terms (12, 24 or 36 months), allowing you to pay for your phone over time rather than upfront. Eligibility criteria apply.
Yes. If your current phone is compatible with the Telstra network, you can bring your own device and connect it to a Telstra mobile service.
No. You can choose to buy a phone outright, pair it with a mobile plan, or bring your own device to a Telstra mobile service.
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
More information about mobile phones can be found in our Support section.
Questions about mobiles? Get in touch and we'll help you as soon as we can.
We're here to answer your questions.