We’re making changes to our systems to help improve how we support your business. As part of this effort, we’re discontinuing some older plans. From 20 January 2026, we’ll be moving your service to our latest month-to-month mobile or data plan.
Your new month-to-month plan will give you the flexibility to change or cancel your plan if it no longer suits your needs.
Read on to learn more about your new plan and plan inclusions.
As part of moving to the new Telstra Business Mobile or Data Plans, there will be changes to your international calling and international roaming inclusions. Some of your add-ons, such as a sharing data pack, won't be available on your new plan. Some discounts on your current plan may also end.
Note: Your payment method and details will stay the same.
International Roaming and Day Pass will be automatically enabled on your mobile service. You may receive a notification confirming activation.
Once enabled, your Day Pass will automatically activate when your service is switched on and used in an eligible destination outside of Australia. If you use your service in other countries you’ll be charged at pay as you go (PAYG) rates.
If you’d prefer to disable International Roaming, you can do so via MyTelstra. You can turn off the Day Pass option by contacting us.
If you have a shareable data pack add-on for your mobile service, this will be removed from your service. Your new plan allows you to data share with eligible mobile or data plans.
Other add-ons like StayConnected, Speed Optimiser, MessageBank, Telstra One Number and Voice2Text will be carried over to your new plan. You can contact us to remove these add-ons at any time.
As part of your move to a new plan, some existing discounts may no longer apply. If your current discount has a set expiry date, it will continue until that date before being removed. If your discount doesn’t have a set end date, it may be removed when you switch to the new plan.
Because this change takes effect part way through your billing cycle, you may notice a pro-rata adjustment on your bill.
You can pay-as-you-go (PAYG) or purchase an International Call & SMS Pack to make international calls.
You can find your plan inclusions in the Critical Information Summary sheet for your new plan.
Get information about internet and office phones from our frequently asked questions.
Depending on your level of urgency, we have flexible options that can help keep you connected.
We're here and ready to help.