Getting a new work iPhone is exciting. Follow these five simple steps and help keep your business running with less disruption.
iPhone 18 Pro and iPhone 18 Pro Max helps your favourite business apps work faster — so teams get even more done. Powered by the A20 Pro chip and purpose-built for AI. A massive leap in battery life and durable Ceramic Shield front and back.
A new iPhone can help you stay productive, connected and organised, whether you're replacing an older device, upgrading your business technology or preparing for growth.
Before you start exploring new features, it's worth spending a few minutes setting up your device properly. A little preparation can help minimise downtime, protect important business information and make the switch to your new phone much smoother.
Here are 5 practical steps to help set up your new iPhone for business success.
Before moving to your new iPhone, back up the information your business relies on. Also check that you can set up security features such as Face ID and authentication apps on the new device.
This may include:
A current backup can make it easier to restore your apps and settings while reducing the risk of losing important information.
Use the move to review and organise the apps you rely on for work.
Keep essential tools easy to find, including:
Remove apps you no longer use to keep your new device simpler to navigate.
If you're setting up a new iPhone for work, it's worth thinking about how you'll manage business and personal calls and messages.
Some compatible iPhone models support Dual SIM, which may allow you to use work and personal numbers on the same device, reducing the need to carry two phones.
If eligible, you may also be able to activate or transfer an eSIM without moving a physical SIM card. Learn how to use Dual SIM or find out how eSIM can benefit your business.
Make sure your mobile service is active on your new iPhone before retiring your old device. This helps you access business apps, communicate with customers and keep work moving without interruption.
It's also a good time to review whether your mobile plan still suits the way your business operates. With Australia's best mobile network, Telstra business mobile plans offer a range of options to support different business needs, while bundle plans may help simplify billing by bringing your business services together under one account.
Eligible customers can also access exclusive Telstra Plus member beneifts and offers.
Why choose Telstra?
Before switching off your old device, make sure you can access the services and apps you rely on for work. Check that calls, messages, email, authentication apps and your mobile service are working as expected on your new iPhone.
Once you've confirmed everything is working, you're ready to retire your old device.
A new iPhone should feel like an upgrade, not another task on your list. Taking a little time to check your data, apps and mobile service can make the switch less stressful and help you start using your new device with confidence.
You can buy iPhone 18 Pro and iPhone 18 Pro Max from Telstra online or in-store. Choose to purchase your device outright or on repayment. Eligible customers can also use Points + Pay to reduce the cost of their device. Eligibility criteria apply to join Telstra Plus.
Explore the iPhone 18 range to compare models and find the right device for your business needs.
Before switching devices, consider what information your business relies on and make sure it’s backed up.
This may include customer contacts, business files, photos, email accounts, calendars and authentication apps. A current backup can help restore important information and settings on your new iPhone.
Yes, in many cases you can keep your existing mobile number when moving to a new iPhone. Before retiring your old device, make sure your service is active on the new phone. If you need help, contact your Telstra Business Technology Centre.
eSIM is a digital SIM that may allow you to activate or transfer a mobile service without a physical SIM card. It can make setting up a compatible device simpler. Learn more about how eSIM can benefit your business.
Many compatible iPhone models support Dual SIM functionality, allowing you to use a work number and a personal number on the same device. This can make it easier to manage customer communications while reducing the need to carry two phones.
Learn how to use Dual SIM.
Add a phone to a business plan and experience great coverage while knowing that our Security Operations Centres are helping to detect cyber threats each day.
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