Post Paid

Showing 7 articles

• What’s pay-as-you-go international roaming?

• How to check your roaming usage

• What should you do when you receive a fail email or SMS?

• What’s an International Day Pass and how does it work for small business?

• How do I upgrade my phone on a Business Lease Plan?

• How to make calls while overseas

• How to update Call/Service barring settings?

• How to unlock my phone with a PUK code

• What are Third Party Content Purchases

• $35 Team Plan

• What's included in my mobile phone plan?

• Divert my phone to my MessageBank

• How do I set up and activate my iPhone?

• How do I forward calls on my mobile?

• What is Telstra One Number?

  Telstra One Number is a subscription service that allows you to connect a secondary device, such as a cellular-enabled smart watch, to the Telstra mobile network. You can then use your cellular-enabled smart watch to make and receive calls, and send and receive messages without your phone. Telstra One Number costs $5 per month, which is added to your monthly mobile phone bill.

   

  Who can get it?

  Anyone on a business, post-paid Telstra mobile plan with an eligible device can get Telstra One Number.

   

  What do I need to get it?

  To purchase Telstra One Number, you’ll need:

  • a Telstra post-paid mobile plan
  • an eligible device.

   

  What if I buy a cellular-enabled smart watch but don’t want to sign up to Telstra One Number?

  You can still pair your cellular-enabled smart watch to your phone via Bluetooth, without subscribing to Telstra One Number. You only need Telstra One Number if you want to connect your two devices on our mobile network.

• What does the 'Remove Telstra Plan' option in the Watch app do?

• How to use your connected Apple Watch + Cellular?

• How am I charged for calls and texts from my cellular-enabled smart watch?

• What should I do if I lose my cellular-enabled smart watch?

• How do I subscribe to Telstra One Number?

• How do I cancel my Telstra One Number subscription?

• How do I check my mobile data usage?

• How do I set up and manage my data usage notifications?

• My mobile data speed is capped. Will I be charged for excess data?

• How do I add more data to my mobile or mobile broadband?

• What happens when I change my mobile plan?

• How do I cancel my mobile plan?

• How do I know if my mobile plan has shared or non-shared data allowance?