This page helps answer common questions and points you to the right place to learn more.
For detailed information about eligibility, award categories or how the Awards work, use the links below.
If you need help or accessibility support to take part, the Awards team can help. They’ll take the time to understand what support you need and work through the options with you.
Contact the Awards team by using our online form, or call 1800 AWARDS (1800 292 737), Monday to Friday, 9am - 5pm (AEST).
You can nominate any Australian small or medium-sized business making a meaningful difference, including your own business.
No. Nominating is the first step and doesn’t require you to choose an award category.
If you decide to proceed, you’ll select one award category when you complete your entry.
If your business has been nominated, you’ll be notified via email and invited to take part. If you choose to continue, you can complete an entry once entries are open.
No. Taking part is optional. If you decide not to proceed, no further action is required.
In general, your business may be eligible to enter if it operates in Australia and meets the eligibility and entry requirements.
If your business has been nominated, you’ll answer a short set of guided eligibility questions when you start an entry in the Awards Hub.
These confirm that your business meets the entry requirements and that the category you’re applying for is the right fit.
An overview of how this works is explained on the how the Awards work page.
The Awards include four categories that recognise different types of business achievement:
Each category is explained in more detail on the award categories page.
You can enter one award category per awards program. Guidance on choosing the right category is provided on the award categories page.
No. Once selected, your category can’t be changed, so it’s worth reviewing the options before you decide.
All nominations and entries are managed through the Awards Hub. You’ll be guided there as part of the nomination and entry process.
If you’re having trouble accessing your account or nomination, the Awards team can assist.
Contact the Awards team by using our online form, or call 1800 AWARDS (1800 292 737), Monday to Friday, 9am - 5pm (AEST).
Yes. Others in your business, or trusted advisers, can help you prepare your entry. You can save your progress and return to it before submission.
Yes. Entries are completed through the Awards Hub, where your progress is saved so you can return and finish your entry before submission.
Once an entry has been completed and submitted for judging, it can’t be edited.
Your entry is assessed against the relevant category criteria, based on the information and examples you provide.
More detail about the assessment approach is available on the how the Awards work page.
Yes. Each year, the national winners from each category are considered for Business of the Year, recognising the standout business across that year’s Awards.
You don’t need to submit a separate entry.
Entries open at specific times during the awards program.
If your business has been nominated, you’ll be notified via email when entries open.
The full terms and conditions apply if there is any inconsistency with other information. View Terms and Conditions
Your entry and personal information are handled in line with the Awards' Terms and Conditions and Telstra’s privacy approach.
If the answer isn’t here, support is available. Contact the Awards team by using our online form, or call 1800 AWARDS (1800 292 737), Monday to Friday, 9am - 5pm (AEST).