Footage: The video transitions from a blue opening screen with the Telstra logo and the text “2025 Best of Business Awards”, to footage of the Host and the Award presenter on stage.
Presenter speaks: It gives me great pleasure. The 2025 Telstra Best of Business Awards National Embracing Innovation Award winner is Comtrac.
Audio: [Audience cheers, upbeat swinging music plays]
Footage: Two recipients, both wearing black suits and bowties, walk past a cheering audience. They walk on the stage and towards the podium. They receive an award and take a photo with the presenter.
Host speaks: I am so sorry that you don’t have any supporters in with you this evening. It is devastating.
Audio: [Audience laughter]
Host speaks: It is devastating. Craig?
Recipient 1 speaks: That is me.
Host speaks: That is you. Craig? I think someone is going to pass out in just a moment, so we will keep this quick. Craig, come and stand by me here as I chat to you about your amazing business. Congratulations. You are the winner of Embracing Innovation for 2025. Now, yes, give it up for Craig.
Audio: [Audience cheers]
Host speaks: Now, let me ask you some questions because this is an amazing award. What is the first thing that went through your mind when your business name was announced just now?
Recipient 1 speaks: The first thing I thought was how I kept telling our PR person to get us on The Project and then you shut down before we had a chance.
Host speaks: Craig, if we could boot up again, I would be very happy. Let us spread that rumour. Let us do that.
Recipient 1 speaks: Look, I think it is amazing. We have such an amazing team. We are really trying to make a difference. I am such a proud Queenslander, and to have this in our own state and win this is just amazing. Queensland is a fantastic place to build a business and innovation. It is just incredibly amazing. The work we have done, especially last year, we worked with that Queensland Police pilot. The results there were just insane. For them to tell us that we were potentially saving enough time to put another four thousand police back on the road was just amazing. And of course my journey. I had twenty two years with the Queensland Police, so it was a bit of passion for me to reduce the administration, the paperwork, and get us back on the streets and serve the community and improve our response time. So it is just an incredible journey.
Host speaks: Craig, anyone who reduces paperwork is an absolute hero in my books, but you obviously did not do it alone. Who would you like to thank?
Recipient 1 speaks: Look, I have got my whole team. Honestly, I had to kiss a lot of frogs to find the right team. It is where we are. To Jason Chase, our CTO, he has been with me from the start. And this is the guy where I will draw a feature and a function on a PowerPoint or a wireframe in a day, and I complain why it takes him three months to build it for me. And to the rest of my team, and honestly to my wife Nadine who worked... and honestly she...
Footage: Nadine yells supportively from the audience.
Recipient 1 speaks: Can you be quiet? I am doing a speech.
Audio: [Audience laughter]
Recipient 1 speaks: And by the way, this is on the pillow next to me tonight.
Host peaks: It is now.
Recipient 1 speaks: That is right. Look, honestly, Nadine has worked in the criminal justice system her whole life, and when I told her I thought I could streamline the whole criminal justice system and she knew how it worked, she looked at me full of support and went, good luck with that buddy. But we are doing it. We are achieving it. To my amazing team, this is all yours. It really is. Thank you.
Host speaks: Craig, I just have to ask you quickly before you leave, what is next?
Recipient 1 speaks: Well, we have got this amazing…
Host speaks: Nadine just asked for a promotion.
Recipient 1 speaks: Yeah, that is true. Look, honestly, we have had amazing interest from other law enforcement agencies in the States. They saw what we did with Queensland. We have been approached by a US company that already has two thousand police departments. They want to get us in front of them. So we really hope to change frontline policing in Australia first. This is where it was born and this is where my idea came from. It is an amazing time.
Host speaks: Well, Craig, it does not sound like you have any fun at all with your team. They are reserved. But I am sure they will bring it out for you tonight. Enjoy celebrating. A huge congratulations to you and to your wonderful team. Well done.
Footage: Video transitions to a blue end screen with the Telstra logo.
Video: Social Protect's speech
Building Communities Winner
Video recording of Social Protect's speech
Footage: The video transitions from a blue opening screen with the Telstra logo and the text “2025 Best of Business Awards”, to footage of the Host and the Award presenter on stage.
Presenter speaks: The 2025 Telstra Best of Business Awards National Building Communities Award winner is... Social Protect.
Audio: [Audience cheers, upbeat swinging music plays]
Footage: One recipient, wearing a black suit, walks past a cheering audience. They walk on the stage towards the podium. They receive an award and take a photo with the presenter.
Host speaks: Hello! Oh my goodness, what an amazing job you do. Congratulations!
Recipient 1 speaks: Thank you, thank you so much. Thank you. It is an absolute honour to be here. Thank you.
Host Speaks: Shane. Shane. Shane, you have done incredible work and I want to talk to you about it. You are now the 2025 National Building Communities winner. My first question is: how does it feel to be recognised for your work in the community with this amazing award tonight?
Recipient 1 speaks: Humbling. To see the quality of amazing people with amazing ideas who are here, it is incredibly humbling. And I do not know what else to say. It is amazing. It is such an honour to be here.
Host speaks: Your work genuinely speaks for itself. It is so important and, as a person who cares for a lot of young people, I cannot thank you enough. I know of course that success is a group effort, so who has been in your corner throughout this journey?
Recipient 1 speaks: There are so many people to say thank you to. I have to say my mum and dad, of course. My amazing, tolerant partner, Jenny, who puts up with me being overseas and away for so much of the year. An incredible team at Social Protect. We have Jacques here with me tonight, who is an incredible backbone of what the business is. There are two particular people who have always trusted and supported me in this. That is Andrew and Faith, so a big shout-out to them both. But probably most of all, to our users — to the people who trust us with their online safety, who give us the ability to keep them safe online. It is such a big thing to put faith in a company to look after you in the online space, so thank you for trusting us with that. And of course Telstra. What an incredible experience this has been. An amazing journey, an amazing night tonight. So thank you so much to the Telstra team.
Host speaks: Thank you so much, Shane. I will ask you one more question. After a win like this, what is the next big goal for you as a business, but also for you individually?
Recipient 1 speaks: Grow. We want to make people aware that there is a solution, that you are not on your own, that there is something that families, communities and people can do to be safe online today. So go and download the app. Make yourself safe. That is what is next for us: getting the word out. This award is an amazing platform for us to let people know that they are not alone anymore. We are here to help them.
Host speaks: Shane, you do such important work. Give it up for Shane and the amazing team at Social Protect. Thankyou so much.
Footage: Video transitions to a blue end screen with the Telstra logo.